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POSITION TITLE: Network Administrator FLSA STATUS: Exempt DEPARTMENT: Information Resource Services CATEGORY: Managerial & Technical DIVISION: President's Office GRADE: J JOB SUMMARY: Responsibility for the College’s local and wide area networks (both wired and wireless), the voice-over-IP (VoIP) telephone system and all network-specific and VoIP components: hubs, routers, switches, bridges Cisco CallManagers, and Unity Voice Mail. Responsible for network topology and performance, network security, and planning for future directions and network needs. YEARLY PERCENT OF TIME ESSENTIAL FUNCTIONS 1. Consult with stakeholders on network connectivity and bandwidth needs for the College, including needs for new sites. Ensure that these needs are addressed in all network designs and redesigns. Analyze network topology on an ongoing basis and initiate changes to ensure optimal performance and efficiency. 20% 2. Perform ongoing monitoring of network performance and take specific corrective action as required to remove bottlenecks and other impediments. Perform ongoing health monitoring and maintenance or all network devices: firewalls, internet security servers, VPN servers, hubs, routers, switches, bridges. 20% 3. Ensure the security of the following against both internal and external intrusion: local area networks (LANs), virtual local area networks (VLANs), the wide-area network (WAN), and the VPN. Administer the College’s virtual private network. Lead core security projects. 10% 4. Configuration and operation of the College’s wireless network and the interfaces between wireless and wired components. 10% 5. Configuration and operation of the College’s VoIP telephone system and its components 10% 6. Document and enforce network incident response procedures. Document and enforce network usage standards, including standards for password maintenance. 10% 7. Define, document, and manage all enterprise-level directory services: LDAP and AD. 10% MARGINAL FUNCTIONS 1. Educate users in the rational and correct application of network standards. 5% 2. The position may perform other duties commensurate with the functions and level of the position to include participating in committee assignments and the recruitment and retention of students. 5% REPORTING RELATIONSHIP: Executive Director Information Technology Services SUPERVISORY RESPONSIBILITY: First Line Supervisor. ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's Degree - or - Professional Level certification - or - Demonstrated KSA EXPERIENCE: 5 Years related experience REQUIRED CERTIFICATIONS: Cisco network administrator certification (CCNP) Network security certification such as CCSP or SCNP KNOWLEDGE, SKILLS, AND ABILITIES: 1. Detailed understanding of Cisco networks. 2. Detailed understanding of network topology, domain structure and performance optimization principles. 3. Detailed understanding of wireless technologies, such as 802, 11/g/b/a/, WEP, WPA. 4. Detailed understanding of security and network-related protocols relative to TCP/IP, IPSEC, and 802.1x. 5. Detailed understanding of network exploitation methods and the ability to identify and address intrusion incidents on host operating systems. 6. Knowledge of security and network troubleshooting tools, such as TCPDUMP, DSS, Sniffer, Ethereal, hping. 7. Knowledge of vulnerability tools, such as Nessus, NMap, NStealth, ISS. 8. Knowledge of IDS systems and experience with signature and protocol analysis threat detection methods. PHYSICAL REQUIREMENTS: Duties requires occasional physical exertion, work with moderate to heavy (up to 50 lbs.) materials unassisted. Incumbent must be able to climb a ladder for work in various ceiling environments. Duties performed causes light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting, and/or repetitive motion. INTERPERSONAL SKILLS: Significant Level Interpersonal Skills - Position engages in or requires some or all of the following: Develops, motivates, assesses, conducts performance reviews, and rewards other employees; Has significantly high interactions with student, program participants, and/or the public; Provides in depth counseling; Teaches in an open-classroom environment where students are free to confront concepts and question theories; Works with highly confidential information; and/or Interacts on a regular basis with high profile individuals where interactions require well-developed understanding of human behavior and the ability to apply those skills in situations where the outcome is unpredictable. Drafted: 12/01/09 Revised: Finalized: 06/10/10 Evaluation: (IXE3) WORKING CONDITIONS: Job is performed in general office or comparable working area with occasional distractions such as noise, interruptions, congested work area, or confined spaces with exposure to some disagree elements. Travel throughout the District is required. Drafted: 12/01/09 Revised: Finalized: 06/10/10 Evaluation: (IXE3)