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Putting Public Health Evidence in Action METHODS TABLE TO USE TO INFLUENCE DETERMINANTS* TABLE 1. BASIC METHODS AT THE INDIVIDUAL LEVEL Methods Related Theory Participation Diffusion of Innovations Theory, Models of Community Organization; Empowerment theories Belief selection Theory of Planned Behavior/Theory of Reasoned Action Persuasive communication Persuasion-Communication Matrix, Elaboration Likelihood Method, Social Cognitive Theory, Diffusion of Innovations Theory Active learning Persuasion-Communication Matrix, Elaboration Likelihood Method, Social Cognitive Theory Definition Parameters for Use Examples Assuring high level engagement of the participants’ group in problem solving, decision making, and change activities; with highest level being control by the participants’ group Using messages designed to strengthen positive beliefs, weaken negative beliefs and introduce new beliefs Requires willingness by the health promoter or convener to accept the participants as having a high level of influence; requires participants’ group to possess appropriate motivation and skills Requires investigation of the current attitudinal, normative and efficacy beliefs of the individual before choosing the beliefs on which to intervene A health promoter includes representatives of students in the project group that is developing a new sex education program for schools. Guiding individuals and environmental agents toward the adoption of an idea, attitude, or action by using arguments or other means Messages need to be relevant and not too discrepant from the beliefs of the individual; can be stimulated by surprise and repetition. Will include arguments. Encouraging learning from goal driven and activity based experience Time, information, and skills In a program for HIV prevention for Hispanic men, the men’s belief that condoms were unclean needed to be changed; the importance of family values needed to be reinforced; and the belief that condoms could prevent HIV infection needed to be introduced. Viewing a television broadcast on the health consequences to children from environmental tobacco smoke and the benefits of protecting children from smoke may influence a mother to declare her home smoke free. Getting individuals to search for answers to questions they pose as a result of some stimulus leads to better information processing and learning than passive learning and to increased, change in determinants and behavior. 1 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Tailoring Trans-Theoretical Model, Precaution Adoption Process Model, Protection Motivation Theory, Persuasion-Communication Matrix Individualization Trans-Theoretical Model Modeling Social Cognitive Theory; Theories of Learning Feedback Theories of Learning, Goal Setting Theory Reinforcement & punishment Theories of Learning, Social Cognitive Theory Matching the intervention or components to previously measured characteristics of the participant Tailoring variables or factors related to behavior change (such as stage) or to relevance (such as culture or socioeconomic status) Providing opportunities for learners to have personal questions answered or instructions paced according to their individual progress Providing an appropriate model being reinforced for the desired action Personal communication that responds to a learner’s needs Giving information to individuals and environmental agents regarding the extent to which they are accomplishing learning or performance, or the extent to which performance is having an impact. Providing reinforcement: linking a behavior to any consequence that increases the behavior’s rate, frequency or probability. Provide punishment: linking a behavior to any consequence that decreases the behavior’s rate, frequency or probability. Feedback needs to be individual, follow the behavior in time, and specific Attention, remembrance, selfefficacy and skills, reinforcement of model; identification with model, coping model instead of mastery model Reinforcement and punishment need to be tailored to the individual, group or organization, to follow the behavior in time, and to be seen as a consequence of the behavior. A patient educator motivates her patients to engage in vigorous physical activity by giving different messages based on the stage of change of each patient, for example providing information that physical activity will reduce their cardiovascular risk and increase their stamina to patients who are precontemplators. An AIDS services organization provides a phone facility for young gay people to ask questions about their sexual identity and coming-out. The health promoter finds a role model from the community or at-risk group who will encourage identification and serve as a coping model: “I tried to quit smoking several times and was not successful, then I tried . . . Now I have been off cigarettes for . . .” A physical activity counselor informs a client that her body mass index has decreased by 4% since she has begun her physical activity program. An elementary school teacher praises a student for selecting a healthful dessert. 2 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Facilitation Social Cognitive Theory Creating an environment that makes the action easier or reduces barriers to action Requires real changes in the environment instead of perceptions of the environment. Requires the identification of barriers and facilitators and the power for making the appropriate changes. Facilitating conditions on one environmental level are usually dealt with by intervening on a higher environmental level. A program that targets improvement in drug users’ self-efficacy for using clean needles must also facilitate clean needles being easily accessible Parameters for Use Examples Using stimulus patterns that may be made up of parts but that one perceives as a whole Labels or acronyms are assigned to material to aid memory. Presenting an overview of the material that enables a learner to activate relevant schemas so that new material can be associated Schematic representations of the content, or guides to what is to be learned Using artifacts that have a similar appearance to some subject Familiar physical or verbal images as analogies to a less familiar process Encouraging consideration of a topic in open informal debate Listening to the learner to ensure that the correct schemas are activated Children in the asthma selfmanagement program learned a rap song with the words “Watch, discover, think, and act” for the stages of selfmanagement. In a brochure for children with asthma, graphic organizers were placed on the top of every page, with the relevant concepts addressed on that page highlighted in the organizer by means of thick lines and shadings. A patient educator helps a learner memorize a long self-care process by attaching the steps in the procedure to landmarks on a familiar daily route. A classroom teacher has students discuss what they learned in a video about defusing a bullying situation. TABLE 2. METHODS TO INCREASE KNOWLEDGE* Methods Related Theory Chunking Theories of Information Processing Advance organizers Theories of Information Processing Using imagery Theories of Information Processing Discussion Theories of Information Processing Definition 3 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Elaboration Theories of Information Processing, Elaboration Likelihood Model Providing cues Stimulating the learner to add meaning to the information that is processed A classroom teacher has students discuss the Safe Sex message: “When you want to get pregnant, use a condom”; stimulating adolescents to discover that Chlamydia can cause infertility: “If you want to get pregnant later, use a condom now”. For teens who are learning to negotiate condom use, the cues present during learning, such as what the partner says, should be as similar as possible to what teens will actually encounter in real life. *Always consider basic methods at the individual level: Participation, belief selection, persuasive communication, active learning, tailoring, individualization, modeling, feedback, reinforcement & punishment, and facilitation; see Table 6.3. Theories of Information Processing Assuring that the same cues are present at the time of learning and the time of retrieval Individuals with high motivation and high cognitive ability; messages that are personally relevant, surprising, repeated, self-pacing, not distracting, easily understandable, and include direct instructions; messages that are not too discrepant and cause anticipation of interaction Cues work best when people are allowed to select and provide their own cues TABLE 3. METHODS TO CHANGE AWARENESS AND RISK PERCEPTION* Methods Related Theory Consciousness raising Health Belief Model, Precaution-Adoption Process Model, Trans-Theoretical Model Personalize risk Precaution-Adoption Process Model Scenario-based risk information Precaution-Adoption Process Model Definition Providing information, feedback, or confrontation about the causes, consequences and alternatives for a problem or a problem behavior. Providing information about personal costs or risks of action or inaction with respect to target behavior Providing information that may aid the construction of an image of the ways in which a future loss or accident might occur. Parameters for Use Examples Can use feedback and confronta- An HIV counselor reminds a person of tion; however, raising awareness recent episodes of failure to use condoms must be quickly followed by increasewhen in problem-solving having sex andability the potential and (collective) conse- self-efficacy quences of that behavior on significant others. Present messages as individual Individuals receive personal risk feedback and undeniable, and compare on their fat intake, indicating whether it is them with absolute and normative higher than their self-rated level. standard Plausible scenario with a cause Peer models in an HIV-prevention program and an outcome; imagery. Most present a series of scenarios in which they effective when people generate describe how they found themselves in their own scenario or when multi- risky situations, for example, a sexual relaple scenarios are provided tionship over the summer holidays. 4 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Using gain-framed messages Requires high self-efficacy ex“Missing early detection of cancer by not emphasizing the advantages of pectations. Gain frames are more getting a Pap test every year can cost you performing the healthy behavior; readily accepted and prevent your life (loss frame). Getting a Pap test or loss-framed messages, emdefensive reactions. every year may enable you to live to see phasizing the disadvantages of your grandchildren grow up (gain frame).” not performing the healthy behavior Self-reevaluation Encouraging combining both Can use feedback and confronta- A person can compare his or her image as Trans-Theoretical Model cognitive and affective assesstion; however, raising a sedentary person to a possible image as ments of one’s self-image with awareness must be quickly folan active person. and without an unhealthy behav- lowed by increase in problemior solving ability and self-efficacy Dramatic relief Encouraging emotional experiPreferably should be done in A counselor encourages a client to roleTrans-Theoretical Model ences, followed by reduced afcounseling context so that emoplay a traumatic experience so that the fect or anticipated relief if appro- tions can be aroused and subse- emotion can be experienced and then repriate action is taken quently relieved lieved. Environmental reevalua- Encouraging combining the afMay include awareness about In a smoking cessation class, participants tion fective and cognitive assessserving as a role model for others describe how their family members feel Trans-Theoretical Model ments of how the presence or about their smoking. absence of a personal behavior affects one’s social environment Fear arousal Arousing negative emotional Requires high self-efficacy exA health promoter shows in an emotionally Protection Motivation Theory reactions in order to promote pectations rather than high outmoving way how a child is hurt by fireself-protective motivation and come expectations alone; is rare- works before demonstrating techniques for action ly effective safer firework handling. Self-affirmation task Increasing people’s self-image Must be tailored to individual self- A stress management class includes a Protection Motivation Theory by having them elaborate on image writing exercise in which people record as their relevant values or desirable many of their desirable characteristics as characteristics they can think of. *Always consider basic methods at the individual level: Participation, belief selection, persuasive communication, active learning, tailoring, individualization, modeling, feedback, reinforcement & punishment, and facilitation; see Table 6.3. Framing Protection Motivation Theory 5 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action TABLE 4. METHODS TO CHANGE HABITUAL, AUTOMATIC AND IMPULSIVE BEHAVIORS* Methods Related Theory De-conditioning Theories of Learning Counter-conditioning Trans-Theoretical Model; Theories of Automatic, Impulsive and Habitual Behavior Implementation intentions Theories of Goal Directed Behavior; Theories of Automatic, Impulsive and Habitual Behavior Cue altering Theories of Goal Directed Behavior; Theories of Automatic, Impulsive and Habitual Behavior Stimulus control Theories of Automatic, Impulsive and Habitual Behavior; Trans-Theoretical Model Definition Letting people experience a lack of reinforcement or even negative outcomes of the undesired behavior Encouraging the learning of healthier behaviors that can substitute for problem behaviors Parameters for Use Slow process, especially when reinforcement schedule was intermittent. It may be necessary to create a continuous lack of positive reinforcement Availability of substitute behaviors Examples A health educator advises parents to ignore a child’s requests to buy unhealthy foods as they shop in a store. When they feel the urge to smoke, smokers in a cessation program are instructed to do other behaviors than smoking, such as taking a short walk, chewing gum, or making a positive self-statement. "You are more likely to go for a cervical smear if you decide when and where you will go. Please write in below when, where, and how you will make an appointment." Prompting making if-then plans that link situational cues with responses that are effective in attaining goals or desired outcomes Existing positive intention Teaching people to change a stimulus, that elicits or signals a behavior Existing positive intention Dieters change the places they keep snack food in order to prevent taking the snack automatically. Encouraging removing cues for unhealthy habits and adding prompts for healthier alternatives Needs insight in the behavioral chain leading to the automatic response Interventions to break habits should be directed at people when they are in new environments. For example, smokers are encouraged to remove all smoking paraphanalia (e.g., ashtrays, matches) from their houses and cars. 6 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Planning coping responses Attribution Theo- Getting the person to identify potential barriers and ways to overcome these Identification of high-risk situations and practice of coping response The HIV-nurse and the patient define the causes of non-adherence as ry and Relapse Prevention caused by habits. Then the HIV nurse Theory; Theories of Goal and the patient formulate solutions to Directed Behavior solve or avoid the causes for nonadherence. Early commitment Having people choose a (largMaking the choice may be forced A designated driver who voluntarily Theories of Learning er) delayed reward far in adbut the choice for the delayed rerefrains from alcohol (immediate revance ward needs to be voluntary. ward) during a party to bring friends safely home feels good about his role and will use a friend’s service as designated driver at the next party (delayed reward). Public commitment Stimulating pledging, promising Most effective when publicly anA patient trying to get more exercise Theories of Automatic, Imor engaging oneself to perform nounced; may include contracting makes a private commitment to self pulsive and Habitual Bethe healthful behavior, and anand then announces her decision to havior nouncing that decision to others others in the social environment. *Always consider basic methods at the individual level: Participation, belief selection, persuasive communication, active learning, tailoring, individualization, modeling, feedback, reinforcement & punishment, and facilitation; see Table 6.3. TABLE 5. METHODS TO CHANGE ATTITUDES* Methods Related Theory Classical conditioning Theories of Learning Definition Parameters for Use Examples Stimulating the learning of an association between an unconditioned stimulus (UCS) and a conditioned stimulus (CS) Most effective when the time interval is short and the CS precedes the UCS Women with high body concern completed a conditioning procedure in which pictures of their bodies were selectively linked to positive social feedback: smiling faces. 7 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Self-reevaluation Trans-Theoretical Model, Social Cognitive Theory Environmental reevaluation Trans-Theoretical Model, Social Cognitive Theory Shifting perspective Theories of Stigma and Discrimination Arguments Persuasion-Communication Matrix, Elaboration Likelihood Model Direct experience Theories of Learning Elaboration Theories of Information Processing, Elaboration Likelihood Model Anticipated regret Theory of Planned Behavior/Theory of Reasoned Action2 Encouraging combining both cognitive and affective assessments of one’s self-image with and without an unhealthy behavior Encouraging realizing the negative impact of the unhealthy behavior and the positive impact of the healthful behavior Encouraging taking the perspective of the other Using a set of one or more meaningful premises and a conclusion. Encouraging a process whereby knowledge is created through the interpretation of experience Stimulating the learner to add meaning to the information that is processed. Stimulating people to focus on their feelings after unintended risky behavior, before any losses actually materialize Stimulation of both cognitive and affective appraisal of self-image A person can compare his or her image as a sedentary person to a possible image of themselves as an active person. Stimulation of both cognitive and affective appraisal to improve appraisal and empathy skills Empathy training, viewing of documentaries or testimonials, or family interventions. Initiation from the perspective of the learner; needs imaginary competence For central processing of arguments they need to be new to the message receiver. Parents instructing small children to cross the street kneel down to see traffic from the child’s height. Hearing for the first time about the benefits of protecting children from smoke may influence a mother to declare her home smoke free. Rewarding outcomes from the indi- Rehabilitation counselors in training vidual’s experience with the behav- try taking a trip while in a wheelior or assurance that the individual chair. This may change their attican cope with and reframe negative tudes outcomes about what it is like to use a wheelchair. Individuals with high motivation Sex, Games, and Videotapes, an and high cognitive ability; messag- HIV-prevention program for homees that are personally relevant, less mentally ill men in a New York surprising, repeated, self-pacing, shelter, made messages personally not distracting, easily understandrelevant, surprising, and repeated able, and include direct instrucby embedding them in playing comtions; messages that are not too petitive games, storytelling, and discrepant and cause anticipation watching videos, activities that were of interaction salient pastimes in the shelter. Stimulation of imagery; assumes a A sex educator asks people to imagpositive intention to avoid the risky ine how they would feel after risky behavior behavior such as having had unsafe sex. 8 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Repeated exposure Theories of Learning Cultural similarity Persuasion- Making a stimulus repeatedly accessible to the individual’s sensory receptors Using characteristics of the target group in source, message and channel Neutrality of original attitude Adolescents may be shown condoms repeatedly in classroom HIVprevention education. Trained members of the Latino community give culturally relevant messages for cancer prevention and screening trials. Using surface characteristics of the target group enhances receptivity. Using social-cultural characteristics leads to a more positive reception of the message. *Always consider basic methods at the individual level: Participation, belief selection, persuasive communication, active learning, tailoring, individualization, modeling, feedback, reinforcement & punishment, and facilitation; see Table 6.3. Communication Matrix TABLE 6. METHODS TO CHANGE SOCIAL INFLUENCE* Methods Related Theory Information about others’ approval Theory of Planned Behavior/Theory of Reasoned Action2 Resistance to social pressure Definition Parameters for Use Examples Providing information about what others think about the person’s behavior and whether others will approve or disapprove of any proposed behavior change Stimulating building skills for resistance to social pressure Positive expectations are available in the environment. University students are given data showing the percentage of students who drink on campus, which usually is less than the students predict. Commitment to earlier intention; relating intended behavior to values; psychological inoculation against pressure Preferably shift focus to a new reason for performing the behavior Combines caring, trust, openness, and acceptance with support for behavioral change; positive support is available in the environment. Young women learn effective refusal skills to use when a partner does not want to use a condom. Theory of Planned Behavior/Theory of Reasoned Action2 Shifting focus Theory of Planned Behavior/Theory of Reasoned Action2 Stimulate communication to mobilize social support Theory of Planned Behavior/Theory of Reasoned Action2, Diffusion of Innovations Theory, Theories of Social Networks and Social Support Prompting hiding of the unpopular behavior or shifting attention away from the behavior Prompting communication about behavior change in order to provide instrumental and emotional social support Young women tell a partner that they want to use a condom to prevent pregnancy (instead of preventing STD/HIV). An exercise in a sex education program has students talk about safe sex and using condoms to make the positive expectations for using condoms more visible. 9 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Provide opportunities for social comparison Facilitating observation of nonUpward comparison may help A breast cancer patient may have had a expert others in order to evalusetting better goals; downward lumpectomy, but sees herself as better Social Comparison Theory ate one’s own opinions and per- comparison may help feeling off than another patient who lost her formance abilities more self-efficacious. breast (downward comparison) *Always consider basic methods at the individual level: Participation, belief selection, persuasive communication, active learning, tailoring, individualization, modeling, feedback, reinforcement & punishment, and facilitation; see Table 6.3. TABLE 7. METHODS TO CHANGE SKILLS, CAPABILITY, AND SELF-EFFICACY AND TO OVERCOME BARRIERS* Methods Related Theory Guided practice Social Cognitive Theory, Theories of Self Regulation Enactive mastery experiences Social Cognitive Theory, Theories of goal directed behavior, Theories of Self Regulation Verbal persuasion/ exortation Social Cognitive Theory, Theories of Self Regulation Definition Prompting individuals to rehearse and repeat the behavior various times, discuss the experience and provide feedback. Providing increasingly challenging tasks with feedback to serve as indicators of capability Using messages that suggest the participant possesses certain capabilities Parameters for Use Sub-skill demonstration, instruction, and enactment with individual feedback; requires supervision by an experienced person; some environmental changes cannot be rehearsed Requires willingness to accept feedback Credible source Examples The trainer first models the target behavior a number of times and then asks the trainees to do the same a number of times. The trainer gives brief comments on the trainees’ performances, emphasizing aspects done well. After the students are taught the necessary know-how of intervening in bullying situations, they perform the new skills in a simulated setting in order to experience their mastery at handling bullying class mates. Teachers were shown a videotape on which teachers like them discussed their successful experiences in the regular classroom using the intervention with difficult-to-teach children. 10 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Improving physical and emotional states Social Cognitive Theory Reattribution training Attribution Theory and Relapse Prevention Theory, Theories of Self Regulation Self-monitoring of behavior Theories of Self Regulation Provide contingent rewards Theories of Learning, Theories of Self Regulation Cue altering Theories of Goal Directed Behavior, Theories of Automatic, Impulsive and Habitual Behavior, Theories of Self Regulation Public commitment Theories of Automatic, Impulsive and Habitual Behavior Prompting interpretation of enhancement or reduction of physiological and affective states, to judge own capabilities Must carefully interpret and manage emotional states. Helping people reinterpret previous failures in terms of unstable attributions and previous successes in terms of stable attributions Prompting the person to keep a record of specified behavior(s) Requires counseling or bibliotherapy to make unstable and external attributions for failure Praising, encouraging, or providing material rewards that are explicitly linked to the achievement of specified behaviors Teaching changing a stimulus, either consciously or unconsciously perceived, that elicits or signals a behavior Stimulating pledging, promising or engaging oneself to perform the healthful behavior and announcing that decision to others Students in a public speaking class are taught to breathe deeply and relax prior to their presentation. They label the anxiety they feel as excitement. Reduce stress and depression while building positive emotions – as when fear is labeled as excitement. The counselor suggests that a smoker’s relapse was due to a temporary condition and that she can learn from this experience to stay off cigarettes. The monitoring must be of the specific behavior (i.e., not of a physiological state or health outcome). The data must be interpreted and used. The reward must be reinforcing to the individual. Rewards need to be tailored to the individual, group or organization, to follow the behavior in time, and to be seen as a consequence of the behavior. Existing positive intention Patients keep a diary on their therapy adherence in order to find out when and why medication is missed. Needs to be a public announcement; may include contracting High school students sign individual contracts not to smoke, which are then placed on the classroom wall for all to see. Smokers who are trying quit smoking receive monetary vouchers for breath samples with carbon monoxide (CO) levels of 8 ppm or less. Dieters change the route they take walking to work in order to avoid easy access to snack shops 11 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Goal setting Goal Setting Theory, Theories of Self Regulation Set tasks on a gradient of difficulty (set graded tasks) Prompting planning what the person will do, including a definition of goal-directed behaviors that result in the target behavior Setting easy tasks and increase difficulty until target behavior is performed Commitment to the goal; goals that are difficult but available within the individual’s skill level Dietician and patient discuss the goal for the next meeting, deciding on a goal that is acceptable to the patient and to the dietician The final behavior can be reduced to more easy but increasingly difficult sub-behaviors Physiotherapist and patient discuss increasingly intensive exercises for the Social Cognitive Theory, Theories patient in order to gradually build up the of Self Regulation patient’s condition Planning coping responses Prompting participants to list Identification of high-risk situaThe HIV-nurse and the patient define Attribution Theory and Relapse potential barriers and ways to tions and practice of coping rethe causes of non-adherence (lack of Prevention Theory, Theories of overcome these sponse understanding, lack of motivation, insufGoal Directed Behavior, Theories ficient action plan, barriers). Then the of Self Regulation HIV nurse and the patient formulate solutions to solve or avoid the causes for non-adherence. *Always consider basic methods at the individual level: Participation, belief selection, persuasive communication, active learning, tailoring, individualization, modeling, feedback, reinforcement & punishment, and facilitation; see Table 6.3. TABLE 8. METHODS TO REDUCE PUBLIC STIGMA* Methods Related Theory Stereotype-inconsistent information Theories of Stigma and Discrimination Interpersonal contact Theories of Stigma and Discrimination Definition Providing positive examples from the stigmatized group Bringing people in contact with members of the stigmatized group Parameters for Use Examples Only effective when there are many different examples. Examples are not too discrepant from original stereotype. Requires positive experiences. Most effective when there are no status differences, it is externally sanctioned, there is intensive contact, and there are common goals Positive portrayals of stigmatized individuals in mass media or leaflets Presentations by stigmatized persons in educational interventions 12 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Empathy training Theories of Stigma and Discrimination Cooperative learning Theories of Stigma and Discrimination Conscious regulation of impulsive stereotyping and prejudice Theories of Stigma and Discrimination Reducing inequalities of class, race, gender and sexuality Stimulating people to empathize with another person. imagine themselves in the situation of the stigmatized person Engineering lessons in a way that students must learn from one another Forcing oneself to control impulsive negative reactions related to stigma Requires being able and willing to identify with the stigmatized person. Imagine how the other person would feel (this leads to empathy). Do not imagine how you would feel (this leads to both empathy and distress). Requires careful organization of lesson information distribution Mere suppression almost always leads to counterproductive effects. Not advisable. Conscious self-regulation of automatic stereotyping can be used effectively. Personal stories of experiences of stigmatized individuals Teachers give each student one piece of the lesson plan, so that good comprehension requires students to collaborate. Participants practice saying “Stop thinking this way” to themselves as they watch videos of stigmatizing people. See methods for changes at higher environmental levels (see Tables 6.11-6.16). Mobilizing social support, community organizing, emTheories of Stigma and Discrimination powerment of stigmatized persons, agenda setting, creating and enforcing laws and regulations, and threatening with coercion *Always consider basic methods at the individual level: Participation, belief selection, persuasive communication, active learning, tailoring, individualization, modeling, feedback, reinforcement & punishment, and facilitation; see Table 6.3. 13 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action TABLE 9. BASIC METHODS AT ENVIRONMENTAL LEVELS* Methods Related Theory Systems change Definition Parameters for Use Interacting with the environment to change the elements and relationship among elements of a system at any level, especially through dialogue with stakeholders, action, and learning through feedback Methods and actors depend on the level of the system Diagnosing the problem, generating potential solutions, developing priorities, making an action plan, and obtaining feedback after implementing the plan Requires willingness by the health promoter or convener to accept the participants as equals and as having a high level of influence; requires target group to possess appropriate motivation and skills Coercion Attempting to control others against their will Requires/creates a power differential. Advocacy and lobbying Arguing and mobilizing resources on behalf of a particular change; giving aid to a cause; active support for a cause or position Form of advocacy must match style and tactics of the people, communities or organizations represented, and the nature of the issue; includes policy advocacy; often tailored to a specific environmental agent Systems Theory Participatory problem solving Organizational Theories, Coalition Theory, Social Capital Theory, Models of Community Organization Stage Theory of Organizational Change, Models of Community Organization , AgendaBuilding Theory, Multiple Streams Theory Examples A city’s transportation department created bicycle lanes on streets to encourage people to ride bicycles to work as a result of a stakeholder advisory committee’s recommendations. The committee monitored the use of the bicycle lanes and held a focus group of bicyclists about their experiences. A health promotion consultant assists employees of a small company to identify the level of perceived work stress and sources of work stress, to develop a plan with management support to address sources of stress and provide coping strategies, to implement the plan and monitor perceived work stress. Health promotion activists organize a consumer boycott of a company that sells formula in developing countries. Members of the American Public Health Association use the organization’s action alert system to contact their legislators to urge them to vote for pending health care reform legislation. 14 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Modeling Social Cognitive Theory, Organizational Theories, Diffusion of Innovations Theory, Empowerment Theory Technical assistance Organizational Theories, Diffusion of Innovations Theory, Coalition Theory, Social Capital Theory, Models of Community Organization Providing an appropriate model being reinforced for the desired action Appropriate models will vary by level, including group members and organizational, community and policy change agents Providing technical means to achieve desired behavior Nature of technical assistance will vary by environmental level An article in the state medical journal highlights the experience of a city hospital emergency department that has instituted routine HIV testing, found new cases of HIV that would have gone undetected, and received recognition from the state’s HIV Community Planning Group. A health department liaison helps a community health center design recruitment procedures, training, and supervisory guidelines as they establish a new lay health worker program. *Consider basic methods and all appropriate methods at individual level, see Tables 6.3-6.10. TABLE 10. METHODS TO CHANGE SOCIAL NORMS* Methods Related Theory Mass media role-modeling Diffusion of Innovations Theory, Social Cognitive Theory Entertainment-education, edutainment Diffusion of Innovations Theory Behavioral journalism Diffusion of Innovations Theory, Social Cognitive Theory Definition Parameters for Use Providing appropriate models being reinforced for the desired action through the mass media Conditions for modeling; conditions for persuasive communication (see table 6.3) Providing a form of entertainment designed to educate (about health behavior) as well as to entertain Using by the mass and local media of appropriate role-model stories of behavior change based on authentic interviews with the target group Consideration of source and channel; balance of media professional’s and health promoter’s needs Adequate role models from the community and elicitation interviews to describe the behavior and the positive outcome Examples A feature story about mammography screening on the news includes a woman who caught the cancer early by having routine mammogram. The cancer was removed by lumpectomy. A soap opera has a story line about a lead character’s being arrested for drinking and driving. Baseball sized cards with a picture and a short story concerning how a woman got her boyfriend to willingly use a condom are part of a sex education program for runaway teens. 15 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Mobilizing social networks Encouraging social networks to Availability of social network Parents are coached on how to make their provide informational, emotional, and potential support givers negative views about smoking clear to their appraisal and instrumental supchildren as part of a tobacco prevention port program. *Consider basic methods and all appropriate methods at individual level, see Tables 6.3-6.10. Consider basic methods at environmental levels, i.e. systems change, participatory problem solving, advocacy and lobbying, modeling, and technical assistance. See Table 6.11. Theories of Social Networks and Social Support TABLE 11. METHODS TO CHANGE SOCIAL SUPPORT AND SOCIAL NETWORKS* Methods Related Theory Enhancing network linkages Definition Examples A patient educator helps a patient who has had a stroke and her family members to make plans for the patient to return home. The plans include linking to a patient support group and community daycare. Developing new social netLinking members to new netWillingness of networks to reach Volunteers who are breast cancer work linkages works by mentor programs, budout; availability of networks that survivors are linked to newly diagTheories of Social Networks and dy systems, and self-help groups can provide appropriate support nosed patients to provide emotional Social Support and linkage agents and informational support. Use of lay health workers Mobilizing members of the target Natural helpers in community Promotoras from a local clinic proTheories of Social Networks and population to serve as boundary with opinion leader status and vide information and outreach to Social Support, Models of Comspanners, credible sources of availability to volunteer for traincommunity members at risk for diamunity Organization information, and role models ing betes. *Consider basic methods and all appropriate methods at individual level, see Tables 6.3-6.10. Consider basic methods at environmental levels, i.e. systems change, participatory problem solving, advocacy and lobbying, modeling, and technical assistance. See Table 6.11. Theories of Social Networks and Social Support Training network members to provide support and members of the target group to mobilize and maintain their networks Parameters for Use Available network 16 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action TABLE 12. METHODS TO CHANGE ORGANIZATIONS* Methods Related Theory Sense-making Organization Change Theory Organizational diagnosis and feedback Organizational Development Theory Team building and human relations training Organizational Development Theory Structural redesign Definition Parameters for Use Leaders reinterpret and relabel processes in organization, create meaning through dialogue, and model and redirect change Used for continuous change, including culture change. Assessing of organizational structures and employees’ beliefs and attitudes, desired outcomes and readiness to take action, using surveys and other methods Methods appropriate to organizational characteristics, e.g., size and information technology Grouping development activities based on the values of human potential, participation and development Change organizational elements such as formal statements of organizational philosophy, communication flow, reward systems, job descriptions, and lines of authority Increase stakeholder power, legitimacy and urgency, often by forming coalitions and using community development and social action to change an organization’s policies Compatible with the culture Examples A supervisor in a hospital talks to his staff about the positive aspects of finding and correcting mistakes in documentation of medication administration. An organizational consultant conducts a survey of employees’ health behaviors and determinants and holds focus groups of employees to review the results and plan for health promotion programs. Participants in a retreat work interdependently to solve a puzzle. A health promotion consultant works with an organization to renew the organizational vision statement to include the health of employees. Increasing stakeholder influThe focal organization perA community group uses media ence ceives the external organizaadvocacy to highlight the ground Stakeholder Theory tion or group is to be one of its water pollution by gas storage stakeholders tanks located in the community and to demand that the tanks be moved by the gas company that owns them. *Consider basic methods and all appropriate methods at individual level, see Tables 6.3-6.10. Consider basic methods at environmental levels, i.e. systems change, participatory problem solving, advocacy and lobbying, modeling, and technical assistance. See Table 6.11. Organizational Development Theory Management authority and agreement 17 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action TABLE 13. METHODS TO CHANGE COMMUNITIES* Methods Related Theory Problem posing education ConscientizationTheory; Empowerment Theory Community assessment Models of Community Organization Community development Models of Community Organization; Theories of Power Definition Parameters for Use Participatory analysis using critical reflection, self-disclosure, and dialogue regarding the social forces underlying a problem and a commitment to change self and community A safe environment for participation and disclosure; a critical stance Assessing a community’s assets and needs, with feedback of results to the community Requires expert assistance and possibilities for feedback A form of community organization, based on consensus, in which power is shared equally and members engage together in participatory problem solving Starting where the community is; may be grass-roots or professional driven Examples In facilitated small group discussion, adolescents share the effects of their own and others’ alcohol abuse on their lives. They reflect on what this means both personally and to their community. They ask “what can we do about this?” and take action. Community members, with technical assistance from the health department, used surveys, door-to-door interviewing, and community asset mapping, to conduct a community assessment. The findings were presented and discussed at a community-wide meeting. A community organizer convenes a task force of representatives of the school board, the mayor’s office, the disenfranchised community and the city council member representing the community to discuss the findings of a report documenting inequities in the schools and to make plans to address them. 18 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action Social action Models of Community Organization; Theories of Power Forming coalitions Models of Community Organization; Social Capital Theory Reporting, social planning Models of Community Organization Framing to shift perspectives A form of community organization, based in conflict, in which disenfranchised people wrest power from the official power Starting where the community is; may be grass-roots or professional driven Forming an alliance among individuals or organizations, during which they cooperate in joint action to reach a goal in their own self-interest Requires collaboration across various agendas; requires attention to stages of partnership development Using information based on research to address issues. Requires credible source of the information A community organizer works with a low income community that has identified a need to improve educational resources available to their children. They document the inequities in the schools and extracurricular programs across the city, present their findings and challenge the school board to act on them in a press conference. They organize community members to attend the next school board meeting to demand that this inequality be redressed. A grant application requires that a community develop a tobacco prevention coalition with representatives from public health, education, voluntary health associations, law enforcement, businesses, the health care sector, and other community groups to address the issue of youth smoking. The health department planner presented epidemiological data on HIV/Aids prevalence and trends to the Prevention Planning Group as they selected priority populations for programs. Community organizers in tobacco prevention frame youth smoking as the result of heavy targeted advertising by the tobacco industry rather than an individual decision. Assigning meaning and interpre- Match with culture tation to relevant events and conditions in order to mobilize potential constituents, gain bystander support, and demobilize antagonists *Consider basic methods and all appropriate methods at individual level, see Tables 6.3-6.10. Consider basic methods at environmental levels, i.e. systems change, participatory problem solving, advocacy and lobbying, modeling, and technical assistance. See Table 6.11. Models of Community Organization 19 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011. Putting Public Health Evidence in Action TABLE 14. METHODS AT THE SOCIETAL LEVEL* Methods Related Theory Media advocacy Models of Community Organization Agenda setting Agenda-Building Theory, Multiple Streams Theory, Theories of Power Timing to coincide with policy windows Multiple Streams Theory Creating and enforcing laws and regulations Definition Parameters for Use Expose environmental agents’ behaviors in the mass media to order to get them to improve health-related conditions. A type of advocacy Requires the media to approve the news value of the message and accept the message without changing its essential content Process of moving an issue to the political agenda for action; may make use of advocacy and media when initiated from outside government Requires appropriate timing (see policy window) and collaboration of media gatekeepers Advocating policy when politics, problems and policy solutions are aligned to be receptive to a policy issue Astute policy advocate Examples A public interest group holds a press conference to focus attention on the serving sizes, fat and calories in foods served in fast food restaurants, how that contributes to the obesity epidemic, and what the restaurants, as responsible community businesses, should do. A state child health advocacy group developed a position paper on the expansion of the child health insurance program. They released the report to the media and held meetings with key state legislators on the recommendations. Health care reform advocates in the US began to develop coalitions and position papers with the election of a president known to be supportive of that issue. Based on a citizen group’s request the police department began to enforce the loitering ordinance to reduce drugrelated activity in the community. Forcing compliance or dictating Requires unequal power and or precluding choices. Someavailability of control and Theories of Public Policy, Theories times implementing existing laws sanctions. of Power to accomplish change. Laws and regulations may also provide incentives. *Consider basic methods and all appropriate methods at individual level, see Tables 6.3-6.10. Consider basic methods at environmental levels, i.e. systems change, participatory problem solving, advocacy and lobbying, modeling, and technical assistance. See Table 6.11. 20 *From Bartholomew, LK, Parcel GS, Kok G, Gottlieb NH, Fernandez ME; Planning Health Promotion Programs: An Intervention Mapping Approach, 3rd ed. San Francisco: Jossey-Bass, 2011.