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How to Sell the Benefits of Marketing Procurement Internally Marketing Procurement is Different • Marketing spend is an investment. • Marketing services are unique. • Marketing decisions are frequently real-time. • Marketing can be unpredictable. • Marketing is not a commodity. • Marketing people speak a different language. 10 Ways Marketing Procurement Delivers Value Strategic Sourcing • Begins by listening carefully to understand business requirements • Meets with functional leaders across marketing to clarify annual business objectives and identifies opportunities for collaboration • Establishes key sourcing initiatives and gains agreement. – Assembles cross-functional team – Reviews current state, identifies pros and cons – Develops specific requirements and timelines – Ensures there is a shared picture of success – Initiates sourcing project – Negotiates and analyzes contract – Stewards results Cost Savings • Cost reduction: The difference between current year actual costs versus costs of a prior period that results from a specific decision or action by procurement related to a business improvement initiative. Cost reduction savings will measure the absolute savings resulting from these initiatives. • Cost avoidance: The difference between current year actual expense and the expense that would have been incurred from a specific decision or action by procurement related to a business improvement initiative. Getting “more for less.” Risk Mitigation • Contract execution/management – Develops consistent contract templates – Protects company from patent infringement and defines ownership of deliverables, IP rights, and so forth – Establishes shared database for supplier contracts – Optimizes reporting routines to support the business planning and supplier management processes • Supplier segmentation – Segments the supply base – Proactively develops contingency plans Budget Management • Consults with and manages stakeholder budgets, stretching marketing dollars • Avoids scope creep, evaluates agency staff mix, and compares current fees to baseline (year-over-year) Industry Trends & Benchmarking • Industry trends – Understands competitive landscape and emerging trends and technologies to capture market opportunities and spur innovation – Stays informed to make better decisions, spot trends and opportunities, and create a framework to respond to a constantly changing world – Builds enterprise subject-matter expertise • Benchmarking – Builds awareness of best practices and defines opportunities for improvement – Gains an independent perspective about your company’s performance against the competition – Helps prioritize opportunities and set performance expectations – Obtains data that sparks discussion on new ideas and practices – Compares one agency to another; aids in negotiations Supplier Management • Establishes appropriate metrics as part of contracting process • Monitors/improves agency performance based on a holistic agency relationship management process • Determines how to link agency results to rewards through mid-year and year-end agency performance reviews: Innovation • Actively seeks cutting-edge industry information to identify new supplier entrants who offer innovative products, services, and/or processes • Leverages agency partners and suppliers to share their best thinking and ideas through innovation summits • Researches and applies best practices and case studies to improve organizational efficiency and effectiveness Spend Visibility/Transparency • Identifies cost drivers in collaboration with stakeholders • Participates in benchmarking studies and leverages information from prominent industry groups/forums related to cost information (e.g., ANA, 4A’s) • For services, requires agency to provide hours by role for the team delivering the scope Process Improvements • Works collaboratively with stakeholders and suppliers to identify process pain points • Initiates continuous process improvement focused on increasing efficiency and streamlining business processes • Focuses effort on improvements that contribute to company profitability and ROI • Creates a win/win for both the parent and supplier organizations • Standardizes processes which may drive value without changing suppliers • Elevates the briefing process so the agency gets it right the first time Automated Tools and Leveraging Technologies • Business intelligence (e.g., spend analytics, fees, complexity) • Standardized, consistent, automated briefing process • Automated agency evaluations, reporting, etc. • Central repository of historical benchmarks and total hours by agency role • Warehouse for creative files, which avoids duplication Thank you! [insert contact information]