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MIDDLEMARCH ENVIRONMENTAL LTD JOB DESCRIPTION A. The Company Middlemarch Environmental Ltd is an integrated ecological consultancy working throughout the UK from our offices close to the centre of England at Millison’s Wood, near Allesley, Coventry. Our strapline - creative ecological solutions - summarises our focus on biodiversity and on delivering client needs. We aim to be the UK’s leading biodiversity consultancy, and are well on our way there with continuing growth over the last five years and turnover of £4 Million. The company was first set up in 1989 and is a wholly-owned subsidiary of Warwickshire Wildlife Trust, which is itself part of The Wildlife Trusts, the largest voluntary organisation in the UK concerned with all aspects of nature conservation and the environment. Profits from the company pass by Gift Aid to the Trust, ensuring that the commercial success of the company benefits conservation work on the ground. The company has successfully built up its trading areas in a number of work-streams: Development-led Ecological Survey & Assessment, including protected species work and other areas (BREEAM) where legislative protection is usually the driver for the work. Biodiversity-led Ecological Survey & Assessment, focussed on developing or delivering Biodiversity Action Plans (BAPs) for companies, often large plcs with their own BAPs. Biodiversity Action Plans, for clients at a corporate level, supporting The Wildlife Trusts’ Biodiversity Benchmark and Government and international policy on biodiversity. Wetland Creation, linking ecology with hydrology to “design and build” major wetland features, and involving everything from survey through to engineering drawings, plant hire and supervision. Major Projects, bringing together ecological survey and assessment, landscape design, Autocad, BIM2 and where appropriate site works and landscaping. Research, developing from our links with local Universities and the many Ph.D. students that we support, to deliver contracts for Agencies as well as direct grants. Landscaping, to provide habitat creation, restoration and management works, often flowing from survey work and landscape design previously undertaken. Where appropriate, these work-streams are integrated to offer clients a one-stop facility, from project concept though survey and design to realisation on the ground. Currently we have over 40 professional ecologists, with additional contract staff and administrative support. As might be expected in a young company, there is considerable potential for personal development within the organisation, and continuing growth is planned over the next five years. B. The Job Business Development Manager In the role of Business Development Manager, you will be responsible for bringing confirmed briefs into the pipeline from new and existing clients. Line management will be undertaken by the Managing Director. You will be searching for new business using your knowledge of the market, by using the marketing tools available to you and by making the most of personal networking opportunities. You will also develop relations with existing clients and look for opportunities to introduce them to other services offered by MEL that may be useful to them. Working very closely with the work-stream managers is vital. You will be providing them with leads, they will be providing your leads with their services. Consequently you will work with them in preparing briefs and setting fees, you will follow up with the clients to ensure they have received what they need and you will be providing the work-stream managers with feedback and sales against targets on a regular basis. Developing new services, markets and promotion techniques will be a behind-the-scenes role that will ensure the continuing development of sales and profit streams. C. Specific Responsibilities NEW BUSINESS DEVELOPMENT Search out new business opportunities and leads; Attend initial meeting with potential client if needed; Work with appropriate work-stream managers to prepare briefs that meets client requirement; Follow up with client to ensure confirmation of work; Continually review new submissions and ensure they are all followed up. EXISTING CLIENT RETENTION AND DEVELOPMENT Maintain and develop existing client relationships; Present new services and solutions to existing clients as opportunities arise. BUSINESS DEVELOPMENT AND RESEARCH Promote MEL by attending events with networking potential; Assist with the setting of the marketing strategy; Keep up to date with competitor services; Continually build knowledge of the market; Look to develop new services and profit streams. WORKING CLOSELY WITH THE MIDDLEMARCH TEAM Work closely with the work-stream managers in order to provide them with a continuous supply of confirmed briefs; Work closely with the marketing and submissions manager to ensure the marketing plan is carried out to schedule; Ensure the CRM system and client database is accurately maintained and used; Provide regular feedback to the work stream managers including leads in the pipeline and sales performance against targets. TO EXCEED ANNUAL SALES TARGETS Ensure that total monthly sales for the company are exceeded. PRIORITIES Decide on priorities for action within the above headings in collaboration with the Managing Director. D. Allocation of Time Company Strategy Company Management Company Marketing Company Administration Project Management Project Delivery Project Administration 10% 20% 60% 10% 0% 0% 0% MIDDLEMARCH ENVIRONMENTAL LTD PERSON SPECIFICATION – BUSINESS DEVELOPMENT MANAGER KNOWLEDGE Ecological Consultancy Industry Client development and customer relationship management Marketing methods and techniques Interest in environmental issues SKILLS Entrepreneurial client development and inter-personal skills Communication skills (both written and spoken) Good inter-personal skills Proficient in Excel, Word and Powerpoint Good industry knowledge and contacts ABILITIES To decide and manage priorities Presentable and personable first impression Confident Decisive Honest and trustworthy Organised Proactive Good listener A natural networker Enjoys taking responsibility Persuasive A leader To work as part of a team (and use own initiative) To communicate effectively with colleagues and clients To bring a confident, good-humoured approach to the job To drive (valid UK driving licence essential) EXPERIENCE Work experience: at least five years working within an ecological consultancy company as a workstream manager with a strong track record in client relationship management and sales achievement. EDUCATIONAL ACHIEVEMENTS Basic education: Minimum of 3 A Levels; Further education: Degree or higher in a subject closely related to ecology or environmental sciences; CONTRA-INDICATORS Unwillingness to work evenings or weekends Unwillingness to work alone Unwillingness to work in the field in all weathers MIDDLEMARCH ENVIRONMENTAL IS STRIVING TOWARDS EQUALITY OF OPPORTUNITY IN ALL ASPECTS OF ITS WORK