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RamaPrasad Aravindakshan (Jaya Nivas,OPP G.G.H.S,Nemmara(P.0),Palakkad (Dist),Kerala – 678508) Mobile: +919495383771; Mail-ID: [email protected] A qualified Post graduate and a dynamic IT Professional with 12 years of rich and professional experience, (Have exposure over 18 months of International (Netherlands, USA, Thailand, Hong Kong, Sri Lanka) tenure as well in this 12 years), and 7 years experience in Project Management as Project Manager seeking leadership challenges in Software Project Function as Quality Lead/Quality Assurance/Process Analyst/Data Analyst and Metrics Management Professional Profile Involved in Leadership of End to End Project Management with exposure to Project Management Life cycles including SDLC,Waterfall,Agile/SCRUM and RUP projects & additionally which includes 4 years in Quality Management. Core Strength Project Management & Quality Agile/Scrum Management Process Enginerring & Quality of Deliverables on time Lead Management , SEPG Communication Management & (Software Engineering Quantative Project Management Project Planning ProcessGroup) and Quality Assurance Software Development Cycle Application Support Services Core Java Swing UI Designing Personnel Software Process(PSP/TSP) Metrics Management & KPI Management ,Risk & Scope Management Software Testing practice and Defect Management Team, Customer & People Management Experiance of multiple Technologies ,core Java,Swings UI, Databases, Tools, Project Metrics Sheet, Project Quality Project Health Index Sheet (PHI) and Risk/Issue Log, etc; Similar Functional Expertise in Healthcare, Banking, Insurance, Call Centre, Financial Services and other sectors; Equal competence in Client-Server & Web based Solutions with expertise in SDLC Life cycle of Project Management and Agile methodology as well Proficient in Product/Process Quality Assurance involving Study & Analysis of Requirement Specifications & acted as Quality Lead and SQA Champ in Projects; Adept in Team Management skills like tasking, delegation, monitoring, feedback, skill upgrade, competence management, career planning, motivation & mentoring Cohesive Team Player with Fast Learning Curve along with strong analytical, problem solving, innovation, planning, organizational, communication & interpersonal skills Extensive experience of SDLC Project Life Cycle involving Initiation & Feasibility Study, Business Function Study, Requirement Finalization, Project Scoping, Task Break down, Effort & Time Estimation, Costing & Project Budgeting, Resource Allocation, Scheduling, Risk Management and Execution Control Planning/Monitoring till timely & quality based delivery & closure Equally experienced in Application Support Management through Study & Analysis of Problem Tickets/Change requests, Impact Analysis and Specification corrections, Change Finalization and Design, Change Management and Testing, Configuration Management and Release,Defect Metrics & Dashboard Management & Stake holder communication with Customer Dashboard Competent in all phases of Software Development Life Cycle including Analysis & Study of Business Requirements, Technical & Functional Specifications, Data/Interface/Process Design, Module/Interface Development, Testing, Integration and Implementation Training& Certifications Trained as Project Management Professional (PMP – Examination to be written yet), on Leadership Enhancement Action Program (LEAP), Personal Software Process (PSP), e-BBS Core Banking Application, CMMI, Statistical Process Control (SPC) ,PPM(Prediction Model/Process Performance Model and attended Design Pattern seminars Technical Skills Project Tools: [RamaPrasad Aravindakshan] Microsoft Project Plan (MPP), CA Clarity,Niku Insight,PSP,WBS etc Page 1 Mobile:+919495383771 Office Management Tools Languages: Design Tools: Web Tools: Development Tools: Configuration Tool: Debugging Tool: Servers: Operating Systems: Database: Mail-ID: [email protected] Microsoft Office: Excel,Powerpoint,Word,Outlook,Access JAVA, C UML, Rational Rose,Microsoft visio Java Applets, Java Beans, HTML, XML, etc. Core Java,JAVA Swing, AWT, Eclipse IDE, JBuilder, IBM WSAD, JSP, Servlets, Team Forge ClearCase, SVN, CVS ClearQuest, Microsoft QC Testing Defect Management Tool. Apache Tomcat, 6.0,Weblogic, JBOSS App Server WIN NT/2000/XP Oracle, DB2, Postgress Accomplishments Conducted at Customer location Process GAP Analysis and found using defect dump and identifying metrics trends,and implemented the new process , also acted as Quality lead in Customer location. Metrics Management & KPI Management on weekly basis with Customer Location on Monthly basis with Defect Dashboard Creation with UAT and gained Customer Satisfaction (Customers Standard Charted Bank, ING Life Insurance) KPI Tracked : DRE,DD,SV,Rework effort,Review Efficiency,Earned Value Contributed significantly in Quantitative Project Management, Process Performance Models, Continuous Improvement Plan (CIP), Process Level Business Objective (BO) Creation, Statistical Process Control (SPC), Casual Analysis & Decision Analysis (CAR & DAR) and PSP ,CMMI Level 4 & 5 SCAMPI B Assessment as FAR Member in Project in addition to be Project Manager Delivery of Projects.Made SCAMPAPI B CMMI Apprisal successful as well. Has been entitled in Capgemini SQA Champ in Projects. Managed End to End Delivery of Projects on time with quality of deliverables with Customer Satisfactions Have Exposure to quality & process management as well , Done in project delivery as Quality Lead and PHI (Project Health Indicators) compilation and reporting on a weekly basis to senior management as well to Customer Head of Development. Career Profile Photon Infotech Pvt. Ltd., Chennai Project Manager & SCRUM Master (Mar 2012 - Dec 12) Reporting to the Center Head & Delivery Manager and leading a team of 20 resources Responsibilities: Interacting with Product Owner of Customer Representative on a day to day basis for requirement gathering and changing into functional requirement/Feature enhancement/Change Request/Defect Fix etc. Also any other aspect concerned with customer & other stakeholders. Project Manager with primary responsibility of Project Deliverables, Quality of Deliverables, Customer Satisfaction Project Plan Creation(Sprint Planning), Schedule Creation & Allocation Facilitating and coordinating with project team , conducting meetings and onsite offshore daily and weekly status calls(SCRUM Meetings). Facilitate Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective Meetings Facilitating the team’s progress toward the goal Leading the team’s efforts in continuous improvement Enforcing the rules of the Agile process. Ensure Agile process adherence in project, suggest process improvements. Also take part in weekly Agile Project Review Audits. Eliminating impediments. Make the Team aware of impediments and facilitate efforts to resolve them Create the Task Board and Sprint Burndown Chart at the start of every Sprint Preserve the integrity and spirit of the Scrum framework Maintain the focus of the Team Serve as a coach and mentor to members of the Team Respectfully hold the Team, Product Owner and Stakeholders accountable for their commitments Preparation of Daily Status & Weekly Status Report Preparation and sharing with customer RamaPrasad Aravindakshan Page 2 Mobile:+919495383771 Mail-ID: [email protected] and other stakeholders. Review effectiveness of processes including the Project Management processes. Sound early warnings & escalate issues to ensure timely corrective action to Senior Delivery Management. Share best practices in the project and implement these from other projects and weekly retrospective meeting. All other aspects of Project Management required. Weekly Report generation ,Project Metrics etc and reporting to Senior Management Capgemini Consulting India Pvt. Ltd., Mumbai/Hyderabad/Chennai Project Manager& Quality Lead & SQA Champ (2005 to 2011) Reported to the Sr. Delivery Manager and led over 30 resources in multiple projects, with multiple responsibilities of Software Development and Delivery, Quantitative Project Management, Process Performance Models, Vendor Management, Requirement Gathering, Functional Testing and Product Analysis with special emphasis on Quality Management of both Project Process as well as Project Deliverables.Have good exposure to SEPG in Capgemini as well during CMMI Appraisal as SQA Champ for Project in addition to Project Delivery as well. Ness Technologies India Pvt. Ltd., Bangalore Project Lead (2003 to 2005) Reported to the Project Manager and led 5 resources in projects with the responsibilities of technical deliverables of Project to team , Resource Management, Client Coordination, UCR & Code Reviews, coordination, monitoring, tracking of activities of Development Team members along with Project Planning, Scheduling, Effort Estimation, Tracking the schedule and Weekly Status Reporting to Higher Delivery Management Virtusa (India) Pvt. Ltd., Hyderabad/Colombo Java Core Java & UI Swing Developer(Jan 2003 to Nov 2003) Was part of development team ember and worked as UI Java Swing developer in 2003 in CSX ZODIC Project in Colombo,Srilanka Onsite.Also part of .Net Project in Bank One Project. Previous Engagement Organization Virtusa (India) Pvt. Ltd., Hyderabad/Colombo Maxxion Systems Pvt. Ltd., Cochin Sankya Systems & Objects Pvt. Ltd., Bangalore Duration Jan 2003 to Nov 2003 Jan 2002 to Dec 2002 Dec 1999 to Dec 2001 Designation Software Engineer Software Engineer Software Engineer Education M.Sc. (Computer Science), from Madurai Kamaraj University College (1999) with First Class (76%) B.Sc. (Computer Science), from C.M.S. College, Bharathiyar University (1997) with First class (61%) Pree Degree(Science) from N.S.S College Nemmara,Palakkad with First Class(76%) S.S.L.C Kerala State Board with Distinction(91 %) Personal Details Date of birth: 10-11-1976 Languages known: English, Hindi, Malayalam and Tamil ANNEXURE PROJECT DETAILS OF RAMAPRASAD ARAVINDAKSHAN Project Employer Client Walgreens Android Application Project (USA, New Jersey) : Mobile Application Project Photon InfoTech (P) Ltd, Chennai Wallgreens RamaPrasad Aravindakshan Page 3 Mobile:+919495383771 Duration Details Role Responsibilities Mail-ID: [email protected] Mar ‘12–Dec 12 Android Application for Pharmacy Product of Walgreens. Java Project Manager /SCRUM Master Interacting with Product Owner of Customer Representative on a day to day basis for requirement gathering and changing into functional requirement/Feature enhancement/Change Request/Defect Fix etc. Also any other aspect concerned with customer & other stakeholders. Project Manager with primary responsibility of Project Deliverables, Quality of Deliverables, Customer Satisfaction Project Plan Creation(Sprint Planning), Schedule Creation & Allocation Facilitating and coordinating with project team , conducting meetings and onsite offshore daily and weekly status calls(SCRUM Meetings). Facilitate Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective Meetings Facilitating the team’s progress toward the goal Leading the team’s efforts in continuous improvement Enforcing the rules of the Agile process. Ensure Agile process adherence in project, suggest process improvements. Also take part in weekly Agile Project Review Audits. Eliminating impediments. Make the Team aware of impediments and facilitate efforts to resolve them Create the Task Board and Sprint Burndown Chart at the start of every Sprint Preserve the integrity and spirit of the Scrum framework Maintain the focus of the Team Serve as a coach and mentor to members of the Team Respectfully hold the Team, Product Owner and Stakeholders accountable for their commitments Preparation of Daily Status & Weekly Status Report Preparation and sharing with customer and other stakeholders. Review effectiveness of processes including the Project Management processes. Sound early warnings & escalate issues to ensure timely corrective action to Senior Delivery Management. Share best practices in the project and implement these from other projects and weekly retrospective meeting. All other aspects of Project Management required. Weekly Report generation ,Project Metrics etc and reporting to Senior Management Project Standard Chartered Bank Core Banking Application( Delivery & Quality Lead & Process Analyst & PSP/TSP Implementation) Employer Capgemini Consulting India Pvt. Ltd., Chennai at customer location Client Standard Chartered Bank, Chennai Duration Sept ’10–Aug 2011 Description e-BBS, an integrated banking application providing core banking functionality. Role Quality Lead ,SQA Champ,Process Analyst at the same time act as Project Manager for Capgemini Resources. Responsibilities Responsible for the Quality of the Deliverables of Capgemini Resources, KPI Tracking, Project Metrics etc. Project Plan Creation, Schedule Creation & Allocation Ensure process adherence in project, suggest process improvements Executed PSP/TSP Implementation , to capgemini resources as well Entire Stan Chart Resources in Chennai Customer Location , Report Generation etc to Core Banking Development Head , VP Of Stand Charted. Monthly Release Level Defect Dashboard Preparation, discussion with customer, KPI (Key Performance Indicators) preparation, making adherence & stakeholder communication regarding the same etc.PSP/TSP tool & QC Defect dump has been used to generated data for UAT Defect Metrics Report Review effectiveness of processes including the Project Management processes. Sound early warnings & escalate issues to ensure timely corrective action to Senior Delivery Management. Share best practices in the project and implement these from other projects. RamaPrasad Aravindakshan Page 4 Mobile:+919495383771 Mail-ID: [email protected] Assist in data collection, compile metrics, perform causal analysis, suggest Improvements Identify, follow up implementation of Corrective and Preventive Action and close the NCs and recommendations by audits. Participate in the Health Checks and internal audits. Handle problems related to implementation and usage of tools Ensure adequacy of reviews, testing & other SDLC activities by performing sample review of specs, code, test cases etc. Ensure records are available for all V&V and other SDLC activities. Develop project specific check lists, guidelines etc. Guide the team to perform effective reviews at all stages of the life-cycle. Participate as a moderator in the reviews and testing carried out by the teams. Weekly Quality Status Report & Project Dashboard Report Submission and discussion with Customer at Client Location. Participate in project meetings and process related training/ sessions. Devote time for developing technical and business skills related to the project in order to be effective. Attend project specific training sessions. Provide an independent external perspective to the project and conduct Quality Audits. Project Application Capture & Manual Underwriting Disposition Java UI Workstation, Adminserver Implementation Project. Employer Capgemini Consulting India Pvt. Ltd., Hyderabad Client ING Life Insurance Duration Mar ’09-Aug ’10 Environment Admin Server Policy Administration System, spring, Struts, Hibernate, Web services, Websphere Server etc. Description ING’s UL-In-A-Box project intends to create the core system components that would enable eventual region implementation of the system and launch of the Unit Linked products in the APAC region countries. The IPAS system will be the new policy administration platform in the region. A new system called NB Application Capture workstation will be built to provide the Application Data Capture and use IPAS rules engine for Quick Assessment and Auto Issue. The NB Application Capture workstations will be Java based system. The application life cycle would begin in the workstation as data entry. The application and related data will be stored in a local database until final disposition upon which all application related data will be submitted to IPAS. After final submission, the records will be logically deleted from Application Capture workstation. The workstation will interact with IPAS using web services. All application capture related business rules such as Plan definitions including funds list, NIGO, Quick Assessment and Auto Issue rules will be configured in IPAS. The workstation will invoke these services from IPAS to enable the data capture and final submission to IPAS. The design objective is to build the first process called ‘Application Capture’ in the new business underwriting high level process. When the customer decides to make an application; the agent/customer fills the new business application form. This process starts with agent submitting an application form with standard requirements to the Branch or Central office. Role Java Project Manager & SQA Champ Responsibilities Project Manager with primary responsibility of Project Deliverables, Quality of Deliverables, Customer Satisfaction. Primarily involved at Client Location onsite for Functional Specification Preparation & UI proto type definition and getting Customer Sign Off. Also Release & Vendor Management of the project. Responsible for deliverables of Project to team , Resource Allocation & Management ,Client Coordination & Management, UCR & Code Reviews, coordination, monitoring, tracking of activities of Development Team members with Business Analyst, Tech Lead/Architect, Testing Team and communication with Offshore/Onsite Team. Preparation of Project Schedule & Effort Estimation, tracking the schedule, Clarity Scheduling & Task Creation and Weekly Status Reporting to Higher Delivery Management (DM/DP). Primary contact point and involved in weekly status meeting with all stakeholders. Also RamaPrasad Aravindakshan Page 5 Mobile:+919495383771 Mail-ID: [email protected] involved with meeting with vendor partner location at onsite for project module discussions. Responsible for ensuring Process Compliance in Project. SQA Champ for the project. Project Employer Duration Environment Description RINGO RUP Project, ING Netherlands Capgemini Consulting India Pvt. Ltd., Hyderabad Dec ’07–Dec ’08 Java/ J2EE,Websphere 6.1 and KANA 9.1.,IBM RSA, Rational Clear case, Clear Quest, Maven. ING – RINGO is a Call Center Application, which provides business services to ING customers and customer representatives. The Objective of the ING – RINGO project is to design and build structure for Release 1-2 business functionality and the integration with existing Release 0 functionality (CCS and MDO). Role Java Project Manager & SQA Champ Responsibilities Responsible for deliverables of Use cases assigned to project team(RUP Based Project), Resource Allocation , Client Coordination UCR& Code Reviews, coordination, monitoring, tracking of activities of Development Team members with Business Analyst, Tech Lead/Architect ,Testing Team and communication with Onsite Team. Effective role in Defect Assignment & tracking of entire team which consisted of more than 40 members, its status updating/reporting etc. Partial involvement in Project. Management Activities such as Clarity Task Addition, UCP Estimation, and Release Notes, etc. Defect Dashboard Preparation with various Metrics and Reporting on a Weekly Basis to Senior Management about ING UAT Defect Status Report. Handled the role of ING SQA Champ in CMMI Initiative and involved in Quantitative Project Management, Process Performance Models, Continuous Improvement Plan (CIP), Project Level Business Objective (BO) Creation, Statistical Process Control (SPC), Casual Analysis & Decision Analysis (CAR & DAR) ,PIID’s etc Made ING Project’s CMMI SCAMPI B Assessment successful and there were no Significant findings by assessment team. Project Employer Duration Environment Orion Reverse Engg/Doc Project, Discover Financial Services (DFS), USA Capgemini Consulting India Pvt. Ltd., Hyderabad Jun’07–Oct’07 Windows XP, Java Swing with Vision Framework on Front End and EJB at the back end, UML, Rational Rose, IBM WSAD 5.1.1, ClearCase, Websphere Server, Oracle 9i, DB2,Mainframe. Description The Objective of this project was manually reverse engineer the Orion Application(no usage of automated tools), Capture its Subsystems Technical Design(Orion screen inventory, Use Cases, Class & Sequence Diagrams, Data models (tables, files & attributes) and prepare specifications(Use Case, Client & Server) for those subsystems using UML Designing. The value to business were - Speed in development and reducing number of defects/mistakes in application; Orion Documents can be used for modernization of various new projects; The Use Case & Subsystem Design Documents can be used as reference and reused across Orion Application for tracking functional and technical flow analysis. Value to Orion Support team Decreased Time in Functional/Technical Analysis for Subsystems which have been documented; Increased productivity in support team due to the support of Subsystem Documentation; Designed and developed Java Bean Suite UI Components in Java Swings. Role Project Manager Responsibilities Project Lead Role for the Orion Reverse Engg/Documentation Project. The Team consisted of 5 members under the offshore lead and one onsite coordinator. Carried out Requirement Analysis/Use Case Estimation, Team coordination, Responsible for Deliverables, Status Report Preparation, Onsite-Offshore Coordination, Task Scheduling, Allocation and Follow up. Also actively participated in a role of Project Planning (MPP), Project Scope Document Preparation, Project BU Dashboard/Project Metrics Preparation and updating, Risk Management Document Preparation, UCP Estimation, Project Closure Report Preparation/Presentation and Case Study Preparation. Responsible for Process Compliance Activities Initiation/Updating (Project Initiation/Induction Checklist, On boarding/Off boarding checklist, Review Logs, Defect Logs & Query Logs, Requirement Traceability Table(RTT), Configuration Management, Release Notes ,One on One with associates, Success Factor approvals, RamaPrasad Aravindakshan Page 6 Mobile:+919495383771 Mail-ID: [email protected] Quick Notes Addition, Ex-Supervisor Feedback Collections etc). Assisted in training, nurturing Team Members and helped them in their development/improvement Remaining Projects Project Name Role Period Customer Employer TSYS Generic Prepaid Card (Cardholder Self Service Web Portal), UK Senior Module Coordinator/ Developer Nov 2006 – Apr 2007 TSYS,UK Capgemini 7-Eleven EAI Project, USA Senior Developer Mar 2006 – Oct 2006 7-Eleven,USA Capgemini Philips Product Life Cycle Management (PLM) Project UI Team Lead Mar 2005 – Feb 2006 Philips, Netherlands Capgemini Telecom Billing & Customer Care Project System Analyst/Lead Dec 2003 – Feb 2005 Portal USA Ness Technologies CSX – Lanka Java Software Programmer Jan 2003 – Nov 2003 CSX Terminal Java Software Programmer Jan 2000 – Dec 2002 Sankya Maxxion Zodiac, Other Projects Sri RamaPrasad Aravindakshan Infranet, World Virtusa Systems, Sankya Maxxion Systems, Page 7