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Accepted Abstract List Abstract Type Abstract Title Abstract Category Institution Lead Presenter Oral ‘Moderation is key’: the problems of assumed shared understandings of lay terms Linguistics and sociolinguistics Vanderbilt University Adam Steffanick Oral “I don’t care about marijuana” – Obstetric Providers’ Responses to Pregnant Patient Disclosures of Marijuana Use “It’s not pain there, it’s inside there”: Physicians’ and patients’ use of body-oriented gestures in primary care consultations Authentic Communication Assessment of Student Clinicians: Patients Teaching Students Patient education and health behavior change Research methodology Magee Womens Research Institute Cynthia Holland Akershus University Hospital Jennifer Gerwing Teaching and evaluating clinical communication skills Underserved populations and health disparities Other communication-related topics University of Manitoba Dieter Schönwetter The Dartmouth Institute for Health Care Policy & Clinical Practice Shama Alam Communication in quality and safety University of Texas at Houston Medical School Madelene Ottosen Teaching and evaluating clinical communication skills Research methodology Teaching and evaluating clinical communication skills Diversity and cross-cultural communication Wayne State University School of Medicine Simone Brennan Michigan State University Faculty of Medicine of the University of Porto Robert Smith Maria Amélia Ferreira Vrije Universiteit Brussel (VUB) and King's College London (KCL) University of Missouri Shuangyu Li Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral A community-based participatory approach to developing a Picture Option Grid for women of low socioeconomic status diagnosed with early stage breast cancer A comparison of the quality and content of communication in requests for adult and pediatric organ donation A conceptual model for engaging parents in patient safety within the Neonatal Intensive Care Unit A Content Analysis of Patient Voice in Patient-Centered Communication A Criterion Standard Research Rating Method for a Patient-Centered Interaction A faculty development program on Clinical Communication in a Portuguese Medical School: impact on teaching and clinical practice A multidisciplinary exploration of misunderstanding in ad hoc interpreter mediated Emergency Department consultations A Qualitative Exploration of Muslim Women’s Perspectives In Access to Health Care in the United States A randomized trial of online expressive writing for stress management in post-radiation cancer survivors using psychoneuroimmunology based outcome measures. A Responsibility to Reach Everyone: The Impact of Language Barriers on Emergency Medical Services A Smartphone-based Online Support Group for People Living with HIV Diversity and cross-cultural communication Other communication-related topics Other communication-related topics Technology and social media Oral A Two-Way Path Toward Effective Clinical Communication in the Pediatric Intensive Care Unit: A Simulation-Based Bootcamp Accountability and trust in intercultural and Swedish medical consultations Teaching and evaluating clinical communication skills Diversity and cross-cultural communication Oral Active Parental Communication during Parent-Provider Discussions about HPV Vaccination Oral Adapting Patient-Provider Communication when Patients Have Communication Disorders Oral Oral Addressing family non-disclosure and conflict using family meetings Addressing Food Insecurity and Dietary Modification Challenges in Underserved Populations Diagnosed with Type 2 Diabetes Adherence to screening and diagnostic tests - a systematic review of the role of health professional´s communication Underserved populations and health disparities Teaching and evaluating clinical communication skills Diversity and cross-cultural communication Patient education and health behavior change Patient education and health behavior change Oral Heather Traino Kiran Choudhry Virginia Commonwealth University School of Medicine University of New Mexico School of Medicine Richard Brown University of Virginia School of Medicine, Charlottesville, Virginia, USA. University of Michigan Tabor Flickinger University of Gothenburg and Chalmers University of Technology UT Southwestern Medical Center Nataliya Berbyuk Lindstrom Emily Marks University of Washington Michael Burns Hamad Medical Corporation Virginia Commonwealth University Carma Bylund Maria Thomson Faculty of Medicine, University of Porto, Portugal Margarida Figueredo-Braga Kelly Meehan-Coussee Timothy Cornell Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Advice From Pregnant Women Who Use Substances on Strategies to Increase Patient Comfort during First Obstetric Visits AIDS and Intercourse: Using Language to Understand Sexual Culture in Malawi An Evaluation of Primary Care Strategies to Communicate Medication Risks An innovative integrated communications curriculum, and assessment and remediation framework for medical students Are late effects following childhood cancer treatment reflected in emotional concerns expressed during follow-up consultations with adolescent survivors and pediatric oncologists? A video-based observational study. Are you taking one everyday?: Using Face Theory to understand how Pharmacists and Patient talk about Talking Medications Asking for Help: Factors Influencing Disclosure of Depression Symptoms among Women Assessing Seniors’ Normative Beliefs and Sharing of Health Information about the Pneumococcal Vaccination Association of Health Literacy and English Proficiency with Medication Beliefs Associations between health literacy/numeracy and mortality in emergency department patients Attitudes of parents toward their sons receiving HPV vaccine Beyond experienced anamnesis – Review dialogues as a chance to extend perspectives in longterm-care of patients with chronic conditions Breathing New Life Into an Old Tradition: Teaching professionalism at the bedside Can We Improve the Function of Advance Care Planning Documents Through Technology? What the Literature of Ethics, Law, and Communication Tells Us Can we stop people’s flying blind on the web? Investigating the role of cognitive biases during consumers’ online health information search via a general search engine. Child/teen attitudes about ADHD communication with their providers and medication adherence Communicating about living with cancer in Dutch walk-in homes Communication Barriers in LGBTQI Patient-Provider Experiences Communication between general practitioners and specialists: a qualitative and perceptive assessment Communication dilemmas parents face in talking about depression with Chinese international students Communication of complex information and risk in Genomic Medicine: A post-graduate teaching innovation. Communication strategies associated with greater spousal influence in colorectal cancer risk prevention discussions Communication to care Communication training that works– a large scale communication intervention for all staff members Communication Training with Oncology Trainees: Results of a 4-year study Communicative processes in medical decision making and patient recall in specialty care: physician centered communication predominates Competing priorities in depression care: a US national survey Other communication-related topics University of Pittsburgh Treston Clark LaRue Linguistics and sociolinguistics Communication in quality and safety Teaching and evaluating clinical communication skills Other communication-related topics Tel Aviv University Northwestern University University of Alberta, Faculty of Medicine & Dentistry University of Oslo Yael Danovitch Laura Curtis Amy Tan Implementation science and knowledge translation in health communication Underserved populations and health disparities Patient education and health behavior change Health literacy and numeracy Health literacy and numeracy University of Alberta Lisa Guirguis University of Wisconsin-Madison Elizabeth Jacobs Northwestern University Crystal T. Doan Vanderbilt University Lee Sanders Candace McNaughton Patient education and health behavior change Humanities, ethics, and professionalism Anneli Mellblom Karishma Chatterjee University Medical Center Göttingen Ottomar Bahrs Teaching and evaluating clinical communication skills Technology and social media Wake Forest School of Medicine Peter Lichstein Texas A&M University Jennifer Freytag Technology and social media University of Lugano Ramona Ludolph Patient education and health behavior change Community-based research Diversity and cross-cultural communication Team and inter-professional communication UNC Eshelman School of Pharmacy Betsy Sleath Research Center Innovations in Care Moffitt Cancer Center Ghent University Hospital (Belgium) Adriaan Visser Gwendolyn Quinn peter vermeir Diversity and cross-cultural communication Purdue University Lan Jin Risk communication and medical decisionmaking Shared decision-making and patient/family engagement Communication in quality and safety Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Shared decision-making and patient/family engagement Shared decision-making and patient/family engagement St George's, University of London Katherine Joekes Maija Reblin university of the west of scotland Belinda dewar Lillebaelt Hospital, University of Southern Denmark Jette Ammentorp Hamad Medical Corporation Carma Bylund Brown University School of Public Health M. Barton Laws Dartmouth College Paul Barr Oral Oral Confirming Oncologist Communication Predicts Patient Participation in Early Stage Advanced Cancer Encounters. Conflict Management by Physician and Nurse Practitioner Trainees Considering patient values and preferences enhances patient involvement in rectal cancer treatment decision making Consistent Patient Education: Meeting the Challenge of Integration within a Large Academic Medical Center Construction and Validation of the E-SEGUE, a tool to assess communication in the computerized setting Consumer Confusion between Prescription Drug Warnings and Side Effects Oral Content of Patient-Provider Secure Messages at Two Veterans Affairs Medical Centers Oral Oral Oral Conversational closings in the human-computer interface in doctors’ consultations Creative Art and Medical Student Development Decision Aids Support Patient Participation and Shared Decision Making in Clinical Care — first results from the mPOWR Study (Moving Patient Outcomes toward Wellness and Recovery) Designing a Toolkit to Support the Implementation of Information Sharing Technologies in Primary Care Settings Developing a collaborative partnership between researchers, community organizations, and persons with low health literacy to improve relationship-centered care Developing a framework for involving adolescents in shared treatment decision-making in healthcare. Developing a Roadmap for Patient and Family Engagement in Healthcare Practice and Research Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Developing an Interprofessional Education (IPE) Patient-Centered Communications Skills Checklist: The Work of an Interprofessional Faculty Development Team Development of Colorectal Cancer Screening Patient Education Materials and Methods in Rural Community Clinics Direct versus qualified HPV vaccine recommendations: How providers’ communication style might influence their recommendation Discussion of Complementary and Alternative Medicine (CAM) in routine cancer care visits Do Knowledge Gains Translate into Behavior Change? Pairing Physician-Directed and Point-ofCare Patient Education Strategies to Increase Colorectal Cancer Knowledge and Screening Completion Do multimorbidity and deprivation influence patients’ emotional expressions and doctors’ responses in primary care consultations? – An exploratory study using multilevel analysis Do support groups act supportive? Emotional dialogue in support groups for siblings of children with rare disorders Doctors Planning to Conduct Ward Round and Bedside Teaching in a Foreign LanguageImproving Communication - Results from a 12 week intensive preparatory course Does This Mean It Works?: Learning about Skin Cancer Research on Social Media Doing great! Discourse perspective of evaluative talk in chronic disease consultations Eloquent silence: a musical analysis when words fail Emotional Experiences among Siblings of Children with rare Disorders Engaging Patients and Families in the Development of a Transitional Care Intervention to Facilitate Coping with Chronic Obstructive Pulmonary Disease Other communication-related topics Case Western Reserve University Mary Step Team and inter-professional communication Shared decision-making and patient/family engagement Patient education and health behavior change Technology and social media UCSF and VAMC SF Leiden University Medical Centre Calvin Chou Arwen H. Pieterse UPMC Connie Feiler Bar Ilan University Faculty of Medicine ib the Galillee RTI International shmuel reis Department of Veterans Affairs, Center for Healthcare Organization and Implementation Research (CHOIR) University of Pittsburgh University of Michigan Stephanie Shimada Bedford VA Timothy Hogan Université de Sherbrooke Christine Loignon Shared decision-making and patient/family engagement Shared decision-making and patient/family engagement Team and inter-professional communication Trinity College Dublin Imelda Coyne American Institutes for Research Pam Dardess VA Ann Arbor and University of Michigan Monica Lypson Health literacy and numeracy Loyola University New Orleans Laurie Anne Ferguson Risk communication and medical decisionmaking Technology and social media Linguistics and sociolinguistics Humanities, ethics, and professionalism Shared decision-making and patient/family engagement Patient education and health behavior change Community-based research Douglas Rupert Abdesalam Soudi Elizabeth Jones Alya Reeve Risk communication and medical decisionmaking Other communication-related topics Patient education and health behavior change L. Aubree Shay Johns Hopkins University Northwestern University Feinberg School of Medicine Debra Roter Kenzie Cameron Research methodology University of St Andrews Yuefang Zhou Other communication-related topics Frambu resource centre for rare disorders Torun Marie Vatne Team and inter-professional communication Shantou University Medical College Sima Sarvari Patient education and health behavior change Linguistics and sociolinguistics Other communication-related topics Other communication-related topics Shared decision-making and patient/family engagement University of Florida Yulia A. Strekalova Vanderbilt University University of Rochester University of Oslo Johns Hopkins Hospital (School of Medicine) Susan Barone Josef Bartels Francine Haukeland Hanan Aboumatar Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Engaging Patients in Evaluation of Provider Communication and Teamwork: A Model for Brief Interview of Patients and Their Families Immediately Following Directly Observed Medical Encounters Enhancing Interpersonal Communication Skills and Humor early on in Medical School: A Mixed Method Intervention Study Evaluating the effectiveness of plain language integration in a cancer clinical trials website/app Existential issues and concerns of elderly during home care visits Other communication-related topics Nemours Children's Specialty Care Peggy Greco Teaching and evaluating clinical communication skills Technology and social media Other communication-related topics Tel Aviv University Orit Karnieli-Miller Paula Schultz Inger Holmström Experience and Feasibility of Using an App in an Ecological Momentary Assessment of Early Breastfeeding Exploring Close Nurse Friendship Communication: An Analysis of Artifacts and Storytelling Exploring Relationship of Cognitive Complexity, Person-Centeredness, and Satisfaction in Patient-Provider Communication though EMR Systems Using Structural Equation Modeling Exploring the role of health literacy in the evaluation of the quality of online health information: Insights from a qualitative study. Facilitating effective shared decision-making with surrogates of dying patients to manage or avoid potential conflicts Facilitators and Barriers to Colorectal Cancer Screening among a Racially and Ethnically Diverse Population Family Members' Experiences of Medication Communication in a Pediatric Hospital Technology and social media University Hospitals Seidman Cancer Center Mälardalens University & University of Skövde, Sweden University of Pittsburgh School of Medicine Research methodology Technology and social media Western Michigan University University of Kentucky Jennifer Ptacek Minhao Dai Health literacy and numeracy University of Amsterdam Nicola Diviani Shared decision-making and patient/family engagement Patient education and health behavior change Shared decision-making and patient/family engagement Other communication-related topics Diversity and cross-cultural communication Health literacy and numeracy University of Alberta, Faculty of Medicine & Dentistry Northwestern University Amy Tan The University of Melbourne Carlye Weiner Dublin City University San Francisco State University University of Lugano Stephanie O' Toole Sant Kumar Sarah Mantwill Other communication-related topics Temple University Heather Traino Technology and social media University of Florida Yulia A. Strekalova Shared decision-making and patient/family engagement Teaching and evaluating clinical communication skills Patient education and health behavior change Health literacy and numeracy Health literacy and numeracy University of Rochester Robert Gramling Helping mothers expect the unexpected in childbirth: How prenatal communication can improve treatment of postpartum depression How do Swedish and foreign doctors show empathy to their patients? Patient education and health behavior change Shared decision-making and patient/family engagement Linguistics and sociolinguistics Identifying Sociocultural Barriers to Colorectal Cancer Screening Adherence Among Appalachian Kentuckians Impact of family member presence on decision discussions in metastatic breast cancer oncology visits. Implementation of an Interprofessional Simulation Training & Experiential Program (InSTEP) Underserved populations and health disparities Shared decision-making and patient/family engagement Team and inter-professional communication Feeling Under-Informed: Parental Challenges when Communicating about Epilepsy From here to there and back again: A meta-synthesis of global health experiences Functional Health Literacy in Immigrants - A Comparative Analysis of three Immigrant Groups in Switzerland Geographic variation in the communication process and outcomes of requests for solid organ donation Getting the Questions Right: The Use of Social Media Conversations to Inform a Clinical Research Information Tool Goal Communication in Palliative Care Decision-Making Consultations Graduate Medical Education: Most Common Feedback Themes In Internal Medicine Residency Training, Lessons From Resident Audio-recording Project Health education in traumatic spinal cord injury: challenges of building health literacy overnight Health information seeking, provider communication and health literacy for adolescents Health Literacy Mediates the Relation between Health Conditions, Depression, and Quality of Life via Control Beliefs Health Literacy Patient Education and Outreach to Overcome Disparities in CRC Screening Southern Illinois University School of Medicine Jill Demirci Crystal T. Doan Susan Hingle University of Lucerne & Swiss Paraplegic Research Claudia Zanini Nova Southeastern University Jill Hancock Raymond Ownby LSU Health Sciences Center Jill Hancock Uniformed Services University of the Health Sciences University of Gothenburg and Chalmers University of Technology University of Kentucky Christy J.W. Ledford Northwestern University Andrea Russell Golisano Children's Hospital at the University of Julie Albright Gottfried Nataliya Berbyuk Lindstrom Elisia Cohen Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral and its Impact on Sepsis Management in the Pediatric Emergency Department Improving Learning Outcomes with Collaborative Team Based Learning Improving Patient Safety: Changing Culture Through Disclosure Communication Training Improving YNHH hospitalist communication with patients Increasing Utilization of Self Management Support Groups in the PCMH Information needs and preferences regarding the dissemination method for care-relevant information from breast cancer patients in the course of the disease. What role does the patients’ health literacy play? Innovative Program to Identify and Address Barriers to Self-management Among Older Adults with Asthma Interprofessional Clinicians’ Strategies for Managing Emotions during Difficult Healthcare Conversations It is all about the language? –communication barriers in collaboration between international doctors and colleagues It's fundamental: Teaching communication skills foundational to nursing practice Oral It's Not Monopoly Money Anymore Lack of medical interpreters during clinical interactions: Privacy and disclosure dilemmas Learners’ Preference for Simulation Location in Program to Enhance Communication and Relational Skills (PERCS) Workshops Measuring Behavioral Signs of Physician Professionalism: The Professionalism Assessment Tool Measuring organizational readiness for patient engagement (MORE): an international online Delphi consensus study Medicines packages leaflets and their legibility according to patients’ socio-demographics More attention, less imitation? Moving from Patient-Centered Care to Patient-Partnered Innovation with Pain Management Multiple cancer risk reduction after BRCA1/2 genetic test disclosure:what about cigarette smoking? Navigating Communication and Relational Challenges of Everyday Patient Care – An Innovative, Longitudinal Approach to Interprofessional Education Promoting Patient/Family Engagement and Teamwork Nonverbal Communication in Virtual, Clinical Weight Management Discussions; Influences of Racial Concordance, Incidental Emotion and Causal Attributions Obstetric Providers' Attitudes and Counseling Strategies Regarding Perinatal Marijuana Use On a learning curve: Interviews with clinicians using the knee osteoarthritis Option Grid to support shared decision making On Being Present, Not Perfect: Facilitating Undergraduate Nursing Student Learning From a TEDTalk with Reflective Writing Opening the door for communication: A descriptive study of chaplain documentation in the intensive care unit Ophthalmologist-patient communication and glaucoma medication adherence Oral Optimization of Complicated Drug Regimens in Community Pharmacy Patients Oral Paediatric Early Warning Systems - a common language, open communication and situational awareness - a systematic review to support development of National Clinical Guideline Parent Medication Dosing Errors: Role of Medication Beliefs Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Team and inter-professional communication Communication in quality and safety Other communication-related topics Patient education and health behavior change Health literacy and numeracy Rochester Medical Center University of Virginia University of Colorado School of Medicine Yale-New Haven Hospital Bethesda Family Medicine Residency Program Rebecca Bouterie Shelly Liesmaki Olukemi Akande Theresa Lengerich Sarah Halbach Patient education and health behavior change Teaching and evaluating clinical communication skills Diversity and cross-cultural communication Icahn School of Medicine at Mount Sinai Alex Federman Boston Children's Hospital Donna Luff University of Oslo Erik Skjeggestad Teaching and evaluating clinical communication skills Other communication-related topics Communication in quality and safety Technology and social media University of Virginia Anita Thompson Heisterman UPMC Westfield State University Boston Children's Hospital Karen Shaffer-Platt Shirley Acquah Elaine Meyer Humanities, ethics, and professionalism Shared decision-making and patient/family engagement Other communication-related topics Other communication-related topics Communication in quality and safety Patient education and health behavior change Team and inter-professional communication UConn Health Gregory Makoul Marie-Anne Durand Faculty of Pharmacy Tilburg center for Cognition and Communication UPMC Institut Paoli-Calmettes Afonso Cavaco Marie Postma-Nilsenova Mary Kay Wisniewski Claire Julian-Reynier Diversity and cross-cultural communication National Human Genome Research Institute Susan Persky Other communication-related topics Shared decision-making and patient/family engagement Technology and social media University of Pittsburgh Dartmouth College Michelle Nkumsah Glyn Elwyn Boston Children's Hospital Elaine Meyer Team and inter-professional communication Duke University School of Medicine Brittany Lee Patient education and health behavior change Shared decision-making and patient/family engagement Communication in quality and safety UNC Eshelman School of Pharmacy Betsy Sleath Dubin City University veronica lambert Communication in quality and safety Stanford University Lee Sanders Elaine C. Meyer Sonal Ghura Oral Oral Oral Oral Oral Oral Oral Participatory design of an e-health communication intervention to support young people with long-term illnesses transitioning to adult healthcare services. Pathways linking health literacy, beliefs, and cognition with medication adherence among older asthmatics Patient adoption of an Internet based diabetes medication tool to improve adherence: a pilot study Patient and Oncologist Discussions of Cancer Treatment Costs During Clinic Visits Patient characteristics associated with electronic health literacy (e-health literacy) Patient Education and Medicine Residents – is it a “FIT”? Oral Patient Participation In Treatment Decision-Making For Localized Prostate Cancer: results from a randomized clinical trial Patient-centredness in interpreter medicated consultations—an interdisciplinary investigation of responsibility distribution Patients’ Perceptions of Electronic System Messaging With Physicians Patterns of emotional interaction between medical students and simulated patients in OSCE consultations Pedagogy in Practice: A “How to” Guide to Interprofessional Relational and Communication Training. Peer Language Navigators (PLNs): Bridging Gaps in Understanding and Services in Multicultural Anchorage Alaska Perceptions of relevance and sufficiency of information: a qualitative multiple-case study of information exchange between inpatients and nurses in acute general ward settings. Persistence of diabetes control is related to the interaction of gist understanding of risk and collaborative goal-setting Perspectives of patients and physicians on communication during adjuvant hormonal therapy Oral Primary Care Physicians’ Perceptions of Shared Decision Making for Cancer Screening Oral Promising Practices for Achieving Patient-centered Hospital Care: A National Study of High Performing United States Hospitals Promoting the communicative health literacy of people with intellectual disabilities: a review Re-aiming in Midstream: How RE-AIM framework can redirect health tailoring technology intervention for success with skilled nursing facility (SNF) patients Reconstructing normality following the diagnosis of a childhood chronic disease: Does “rare” make a difference? Relational Coordination in the Operating Room - Different ways of communication and coordination in the interdisciplinary teamwork. Relationship between computer-associated conversational silences and expression of emotion in end-of-life oncology discussions between the doctor, patient, and computer Relationships Between Personal Attitudes About Death and Communication with Dying Patients: How Do Oncologists Grapple with Mortality? Someone needs to call the family… why (or why not) the resident? Standardizing the Way Clinicians Report their Non-English Language Proficiency Levels Stop, Look, Listen: Fostering Intra- and Interprofessional Collaboration in Child Abuse Recognition and Reporting Striking the Balance: A Case Study in Exemplary Patient-Centered Communication Talking about the hard stuff: Short-term outcomes of a multi-center RCT of oncologist, patient, and caregiver interventions to improve communication in advanced cancer Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Patient education and health behavior change Health literacy and numeracy Trinity College Dublin Imelda Coyne Icahn School of Medicine at Mount Sinai Alex Federman Patient education and health behavior change Other communication-related topics Health literacy and numeracy Patient education and health behavior change Shared decision-making and patient/family engagement Diversity and cross-cultural communication UNC Eshelman School of Pharmacy Scott Davis Wayne State University/Karmanos Cancer Institute Vanderbilt University Medical Center Lauren Hamel Kathryn Goggins Abhishek Seth University of North Carolina-Chapel Hill Lixin Song King's College London Demi Krystallidou Technology and social media Research methodology University of California, San Diego University of St Andrews Neil J Farber Gerry Humphris Team and inter-professional communication Boston Children's Hospital Donna Luff Diversity and cross-cultural communication University of Alaska Anchorage Rhonda Johnson Shared decision-making and patient/family engagement Risk communication and medical decisionmaking Patient education and health behavior change Shared decision-making and patient/family engagement Communication in quality and safety University of the West of Scotland Vivianne Crispin Michael E. DeBakey Department of Veterans Affairs Medical Center Ohio State University Aanand Naik Virginia Commonwealth University School of Medicine Johns Hopkins Medicine Jennifer Elston-Lafata Health literacy and numeracy Implementation science and knowledge translation in health communication Shared decision-making and patient/family engagement Team and inter-professional communication King's College London Deborah Chinn Natalie Hampton University of Lugano Evi Germeni Aalborg University & University College Northern Denmark University of Rochester Birgitte Tørring University of Rochester School of Medicine and Dentistry University of Virginia Health System Memorial Sloan Kettering Cancer Center L.A. Bruell, Inc. Rachel Rodenbach US Department of Veteran Affairs University of Rochester Gemmae Fix Ronald Epstein Communication in quality and safety Other communication-related topics Communication in quality and safety Diversity and cross-cultural communication Team and inter-professional communication Other communication-related topics Shared decision-making and patient/family engagement Douglas Post Hanan Aboumatar Josef Bartels Rachel Ombres Lisa Diamond Lucy Bruell Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Talking About Weight: How Perceptions of Provider-Parent Communication and Relationships Predict Child Weight-Related Outcomes Taming unstructured data: Analyzing empathy skills in virtual clinical training Teaching Effective Communication in Family Meetings Teaching Healthcare Professionals about Health Literacy: Convergence of Three Curriculum Studies Text Messaging Program to Improve Medical Follow Up for Patients Receiving Sexual Assault Exams The (side) effects of patient empowerment on medication adherence: a systematic review The availability, quality, and impact of decision aids for medical versus surgical methods of early abortion: A systematic review and environmental scan The devil is in the details: Interpreting “I don’t know” in Mini Mental Status Exams The Effectiveness of a Communication Intervention in the Major Clinical Year The effects of providers’ empathy and expectations on patients’ post-operative pain; an RCT performed in daily clinical care. The GO Project: An Innovative and Integrative Approach to Improving Provider Communication and Teamwork The impact of a stories based educational DVD on patients’ intentions to change hypertension management behaviors: A randomized control trial. The Incorporation of a Real Life Inter-Professional, Palliative Care-Ethics Experience into a Required Critical Care Acting Internship The influence of patient treatment goal and oncologist patient communication on patient decision conflict The lived stigma experiences of families living with epilepsy: Implications for familial engagement in dialogue surrounding the condition The Patient Support Corps: Creating Caring Attitudes through Service Learning The Perceived Persuasiveness of Arguments Supporting the Age-Thresholds for Breast Cancer Screening: Studying the Impact of Micro-Cultural Differences among Young Swiss Women The Power of Patient Questions: a Secret Shopper Study The Racialization of Disease: a qualitative and quantitative study of race and ethnicity in bio medical research The Role of Health Literacy in Explaining Health Disparities – A Systematic Review The Taming of the Shrew? A systematic review of debiasing interventions in the context of medical and health-related judgment and decision-making. Towards the development of a psychological empowerment scale in the context of the MMR vaccination decision making. Results from a focus group study. Training Housestaff to Open Interviews with Patient-Centered Strategies: Housestaff Perception and Effects on Patient Experiences in Clinic Training interpreter-minded doctors and doctor-minded interpreters: Transforming Learning Environments: A Faculty Education Fellowship in Medical Humanism and Professionalism Translating CollaboRATE: a Spanish version for use in the United States Triadic interaction in the dental encounter: dynamic alliances between the dentist, the dental nurse, and the reluctant patient. Patient education and health behavior change Research methodology Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Communication in quality and safety UW-Madison School of Medicine and Public Health Gwen Costa Jacobsohn University of Florida St. Joseph's Hospital and Medical Center Janice Krieger Jaya Raj Oregon Health & Science University Cliff Coleman University of Iowa Nancy Downing Shared decision-making and patient/family engagement Patient education and health behavior change Linguistics and sociolinguistics Teaching and evaluating clinical communication skills Other communication-related topics Universita della Svizzera italiana Lilla Nafradi Dartmouth College Kyla Donnelly Michigan State University Columbia-Bassett Medical School Program Heike Pichler Kirby Pruis Implementation science and knowledge translation in health communication Patient education and health behavior change Humanities, ethics, and professionalism Nemours Children's Clinic Peggy Greco Edith Nourse Rogers Memorial VAMC Barbara Bokhour Hofstra North Shore-LIJ School of Medicine Gino Farina Shared decision-making and patient/family engagement Other communication-related topics Case Western Reserve University Mary Step Dublin City University Ailbhe Benson Teaching and evaluating clinical communication skills Patient education and health behavior change Community-based research Diversity and cross-cultural communication Liesbeth van Vliet Asha Leichtman University of Lugano Nanon Labrie University of Wisconsin Frank Consulting Karishma Desai Francine Small Health literacy and numeracy Risk communication and medical decisionmaking Risk communication and medical decisionmaking Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Humanities, ethics, and professionalism University of Lugano University of Lugano Sarah Mantwill Ramona Ludolph University of Lugano Marta Fadda Yale School of Medicine David Hwang Ghent University Peter Pype Shared decision-making and patient/family engagement Linguistics and sociolinguistics Dartmouth College Rachel Forcino Trinity College, University of Dublin Aengus Kelly Boston Children's Hospital, Harvard Medical School William T. Branch Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Oral Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Two Approaches to the Analysis of Health Providers’ Response to Patients’ Emotional Concerns Understanding Patient-Physician communication and turn-taking patterns with directional microphone arrays Use and effect of digital audio recordings in four different outpatient clinics Use of mobile phone to promote governance and equity within the health system: Experience of rural health district in Burkina Faso Using a Question Prompt List to Increase Patient Active Participation in Racially Discordant Cancer Interactions Using a standardized communication model: Characteristics of effective medical interviews identified by senior medical students before and after a change in interviewing curriculum. Using a Virtual Environment and Video Conferencing to Promote Inter-professional Practice for Care of Elders with Chronic Conditions Using Value Scores as an Incentive and Means to Finding Patients Lost to Follow-up What are the barriers for medical oncologists to initiate a palliative care discussion to their incurable patients? A qualitative interview study in Flanders, Belgium. What Can We Learn About the Hidden Curriculum by Examining Comics Produced by 4th-Year Medical Students? What factors affect interest in receiving genome sequencing results among young breast cancer patients? When do patients conceal information from their physician? When Electronic Medical Records (EMRs) Go Bad: Lessons Learned from a Botched EMR Installation in a For-Profit Community Hospital’s Emergency Department Which questions elicit accurate disclosure of non-adherence when talking to patients? Improving Google’s health searches with medical illustrations ‘Nothing about me without me:’ an interpretative review of Patient Accessible Electronic Health Records “You have to be sure before someone cuts on your baby:” Parent perspectives on decisionmaking and communication for adenotonsillectomy in children who snore. A data-driven critique on the future of electronic health records in the UK A Design-Thinking Approach to Developing An Educational Sickle Cell Trait Website A digital application that helps cancer-stricken kids to learn of and cope with their condition A Guiding Framework to Maximize the Power of the Arts in Health Sciences Education: A Systematic Review and Synthesis of the Literature A multisite randomized comparison of interactive virtual human simulation (MPathic-VR) and standard multimedia for teaching advanced communication skills among second-year medical students A novel coding system to characterize patient-clinician negotiation about opioids and chronic pain A path to empowerment? Patients’ recording clinical encounters Abstract: Communication in healthcare: a systematic review of the literature and practical recommendations Adapting a French language decision aid in PSA screening: a transcultural study in France and Switzerland An evidence-based online content to inform the public on cancer risks linked to exposure to environmental factors An Iberoamerican, Spain and Portugal consensus on learning objectives for a Core Research methodology Research methodology Norwegian Centre for Minority Health Research Emine Kale Richard Street Technology and social media Community-based research University of Southern Denmark/Lillebaelt Hospital Nouna Health Research Centre Maiken Wolderslund Maurice Ye Underserved populations and health disparities Teaching and evaluating clinical communication skills Team and inter-professional communication Susan Eggly University of Iowa Carver College of Medicine Heather Schopper University of Vermont Deborah O'Rourke Patient education and health behavior change Teaching and evaluating clinical communication skills Humanities, ethics, and professionalism Tulane University Ahmed Mohiuddin Vrije Universiteit Brussel Melissa Horlait Penn State College of Medicine Michael Green Risk communication and medical decisionmaking Other communication-related topics Technology and social media University of Utah Kimberly Kaphingst NYU School of Medicine Louisiana State University Antoinette Schoenthaler Barbara Cook Overton Patient education and health behavior change No Shared decision-making and patient/family engagement Risk communication and medical decisionmaking Shared decision-making and patient/family engagement Community-based research Technology and social media Humanities, ethics, and professionalism Johns Hopkins University School of Medicine Wynne Callon Imperial College London Isobel Solaqua Sagar Jilka Johns Hopkins Medical Institutions Emily Boss Imperial College London Sagar Jilka Cincinnati Children's Hospital Medical Center Design School Kolding Penn State College of Medicine Lisa Shook Andrea Corradini Paul Haidet Teaching and evaluating clinical communication skills University of Virginia School of Medicine Daniel Becker Research methodology University of California Davis Stephen Henry Technology and social media Communication in quality and safety Dartmouth College Ghent University Hospital Glyn Elwyn Peter Vermeir Shared decision-making and patient/family engagement Other communication-related topics Centre Léon Bérard Julien Carretier Centre Léon Bérard Julien Carretier Teaching and evaluating clinical Universidad Francisco de Vitoria Roger Ruiz-Moral Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Communication Curriculum in undergraduate medical education Anxiety is Related to Patient Self-Efficacy and Treatment Adherence in Type II Diabetes: A Pilot Study Assessing Veteran-Centered Communication Skills: Validation of a Military Focused Standardized Patient Checklist Associations of health literacy, ethnicity, communication quality and beliefs about medicines in rheumatoid arthritis Attention without Intention: Implications for Communication from Family Medicine Residents’ Implicit Reflections Based on a True Story: An Assessment of Re-Enacted Clinical Interactions for Training Physicians to Discuss Clinical Trials with Patients and Families Behaviorally Anchored Communication Skills Checklist for Medical Student OSCE Demonstrates Reliability Utilizing Generalizability Theory Analysis Better communication can lead to better perceptions of providers: Evidence from VA primary care Can a Communication Skills Training Reduce the Burnout Level of Hospital Office Staff? Can All Doctors Be Like This? Seven Stories of Communication Transformation by Physicians Rated Highest By Their Patients Cancer Health Literacy, Culture and Language Barriers among Immigrant Latinos in Louisiana Central aspects of telephone advice nursing as experienced by elderly callers Coherent and transparent patient pathway – an intervention study Communicating Risk about Hereditary Breast and Ovarian Cancer: A Conceptual Model for Understanding BRCA-positive Patients’ Health Experiences Communication about late effects during routine follow-up consultations between paediatric oncologists and adolescents: A video-based, observational study Communication in healthcare: a systematic review of the literature and practical recommendations Communication of the diagnostic of bipolar disorder: patients' experiences and preferences Communication Practices in Requests for Organ Donation: A Comparison of Hispanic’s and Non-Hispanic’s Experience COMPARING THE PERCEPTIONS OF ATTENDINGS AND TRAINEES ON PHYSICIAN ATTRIBUTES AND FEEDBACK IN A MULTICULTURAL ACADEMIC MEDICAL INSTITUTE IN QATAR Connecting provider communication and delivery expectations: A qualitative study of mothers’ prenatal care and delivery experiences Cultural differences in media usage and motivations for health information-seeking prior to the medical encounter: perspectives of Dutch and Turkish-Dutch patients Developing and Evaluating a Dynamic Clinical Ethics Curriculum for Medical Providers in Training Development and evaluation of a „Four-Habits“-based communication skills trainings for General Practitioners Direct Observation and Coaching of Physician Communication within Patient Interactions: How Satisfied Are Providers Following the Process? Discutons Santé-Let’s Discuss Health. Implementing referral to a website to help chronic disease patients and their primary care providers engage in productive interactions Do providers and caregivers accurately judge patient pain? Results from two meta-analyses Don't Tell People Smoking is Bad, Show Them: Persuasive Message Features in the Tips From Former Smokers Campaign Doulas as cultural brokers: Exploring the doula’s role in improving patient-provider communication skills Other communication-related topics Nova Southeastern University Raymond L Ownby Teaching and evaluating clinical communication skills Health literacy and numeracy VA Ann Arbor and University of Michigan Monica Lypson Portland VA Health Care System and OHSU Jennifer Barton Humanities, ethics, and professionalism Boston College Ashley Duggan Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Other communication-related topics Shared decision-making and patient/family engagement Health literacy and numeracy Other communication-related topics Patient education and health behavior change Risk communication and medical decisionmaking Risk communication and medical decisionmaking Team and inter-professional communication Susan Eggly Albert Einstein College of Medicine Felise Milan U. S. Dept. of Veterans Affairs P Adam Kelly Ege University Faculty of Medicine Northwest Permanente Medical Group Özlem Sürel Karabilgin Tom Janisse Xavier University of Louisiana IRS, University of Southern Denmark Margarita Echeverri Inger Holmström Regner Birkelund University of South Florida Marleah Dean Basic medical sciences Anneli Mellblom Ghent University Hospital (Belgium) peter vermeir Communication in quality and safety Underserved populations and health disparities Other communication-related topics University of Porto Temple University Irene Carvalho Michael Adair-Kriz Shared decision-making and patient/family engagement Diversity and cross-cultural communication Uniformed Services University of the Health Sciences University of Amsterdam Christy J.W. Ledford Humanities, ethics, and professionalism Geisel School of Medicine at Dartmouth, Children's Hospital at Dartmouth University Witten/Herdecke Kathryn Dee MacMillan Nemours Children's Specialty Care Peggy Greco Université de Montréal Marie-Thérèse Lussier Bentley University Emerson College Danielle Blanch-Hartigan Christine Skubisz Mayo Clinic College of Medicine Rachel Hardeman Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Technology and social media Communication in quality and safety Patient education and health behavior change Diversity and cross-cultural communication Amal Khidir Sanne Schinkel Simone Steinhausen Poster communication for Medicaid-enrolled pregnant women Early introduction of clinical reasoning has no negative impact on medical and physician assistant student performance on communication skills eCWs Care Coordination Medical Record and Addressing Care Opportunities Poster Effective Use of Technology to Manage Patient Nutrition – The Six Sigma Approach Poster Poster Effects of Fear and Perceived Message Sensation Value of Visual Warnings on Cigarette Packages on Smoking Empathy in Physiotherapists – the role of gender and sociodemographic factors Empowering Latino cancer patients on the reality of cancer pain and debunking cultural myths via an interactive pain education program Enhance client satisfaction and trust by implementation of service excellence in employees Enhancing Learner Teams and Best Practices for Interprofessional Care: The Power of Multifaceted Simulation Experiences Escalation of Unresolved Conflict to Immobilizing Conflict Cycles in Hospital Communication: Expanding Structurational Divergence Theory Establishing communication skills training in a post- comunistic country Poster Evaluating Physician-Patient Communication at an Internal Medicine Outpatient Clinic Poster Evaluation Approaches to a Newly Implemented Physician-Patient Communication Course Poster Poster Evaluation of medical interview training with simulated patients (SPs) by graduates of Nippon Medical School (NMS) Evidence-based Health Education in Asthma - No short-term Effects on Health-related Quality of Life and Satisfaction with Programme but Higher Patient Perceived Trainer Skills Examination of the integrated model of health literacy in women with breast cancer Examining Patient-Centeredness in Electronic Communication: An Analysis of Provider-Patient Secure Messages Factorial validity of the European Health Literacy Survey Questionnaire in women with breast cancer Factors Associated with Suboptimal Medication Beliefs Among Patients with Diabetes Poster Faculty Development for Active Communication Skills Facilitators through Booster Courses Poster Feasibility of implementing and studying an intervention to improve communication and decision making in the PICU FGM Scientific Abstract From Curriculum to Application to Practice: Building Evaluation Bridges in a Longitudinal Interprofessional Program GPs’ participation in multidisciplinary team meetings in oncology: Interview study in Belgium Has lay-friendliness improved? A comparative analysis of EU patient information leaflets from 2000-2012 Health Information Seeking Behavior among Adults in the United States-Does Having a Cancer Diagnosis Matter? Health literacy and diabetes knowledge in a French therapeutic patient education program for patients with type 2 diabetes. Health literacy in pregnant women and their intention to use a patient decision aid in the Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Other communication-related topics Ellen Franklin Risk communication and medical decisionmaking Implementation science and knowledge translation in health communication Implementation science and knowledge translation in health communication Other communication-related topics Patient education and health behavior change Humanities, ethics, and professionalism Team and inter-professional communication Tulane University Nicholas Bernard Aga Khan University Irfan Valliani University of Kentucky Minhao Dai Faculty of Medicine, University of Porto, Portugal City of Hope National Medical Center Margarida Figueiredo-Braga Lina Mayorga University of Colorado Anschutz Medical Center Imran Mawani ElShimaa Basha Team and inter-professional communication George Mason University Anne Nicotera Diversity and cross-cultural communication Nicolaus Copernicus University Collegium Medicum The State University of New York, University at Buffalo New York Presbyterian-Columbia University Medical Center Aldona Katarzyna Jankowska Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Patient education and health behavior change Health literacy and numeracy Teaching and evaluating clinical communication skills Health literacy and numeracy Underserved populations and health disparities Teaching and evaluating clinical communication skills Other communication-related topics Tejal Shelat Minna Saslaw Ryoko Aso University of Education Freiburg Eva Bitzer United States Department of Veterans Affairs Gong-Hong Lin Timothy Hogan National Taiwan University Yi-Jing Huang Icahn School of Medicine at Mount Sinai Natalie Coppa Hamad Medical Corporation Carma Bylund Tricia Fragen Diversity and cross-cultural communication Team and inter-professional communication University of Colorado Anschutz Medical Center A. Renee Bergstrom kirsten broadfoot Team and inter-professional communication Health literacy and numeracy Ghent University Aarhus University Fien Mertens Karen Korning Zethsen Patient education and health behavior change Health literacy and numeracy Saint Louis University School of Medicine Nosayaba Osazuwa-Peters Private Practice Breval, Mantes la Ville & Jouars Pontchartrain Université Laval Olivier NARDI Shared decision-making and patient/family Agathe Delanoe Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster context of prenatal screening for Trisomy 21 Health Literacy Workshop for Seniors: Adapting HeLP MN Seniors for South Florida Healthcare provider (HCP) independent information services: How users of the Cancer Information Service (CIS) of the German Cancer Research Center appraise and process the information provided HOOTEA: Healthier Obstetrical Outcomes through Enrichment Activities How communication skills are modeled and reinforced during early clinical experiences: Analysis of Medical and PA Student reflections How do general practitioners conceptualise advance care planning in their practice? A qualitative study Improvement of Inter-professional Communication and Team-based Care With Implementation of Huddles: A Quality Improvement Study Improving communication in video counseling sessions through interactive role-play Innovation in Communication Innovation: How to Increase Training in Mental Health Innovative Teaching Strategies to Optimize Safety in Healthcare Delivery by the Novice Nurse Integrating Health-related Consumer Data into Engagement Metrics Designed for Health Communication Targeting and Tailoring Interprofessional Global Collaboration for Compassionate Healthcare: Mobilizing Values to Action Is analogue patients’ recall of cancer related information associated with their arousal (psychophysiological as well as emotional) as provoked by bad news? Is Cross-Cultural, Cross-Linguistic Communication in Health Care Possible? Lack of an association between patient recall of treatment decisions, and patient activation and self-report of communication quality Language concordance, interpreter use, and communication quality for Latino diabetes patients during primary care encounters Language use in married couples during diabetes medical appointments Learner Ratings and Evaluation of the Educating Nurses about Reproductive Health Issues in Cancer Health Care (ENRICH) Curriculum Lessons learnt. Low patient power in a randomized controlled trial on the effectiveness of training medical specialists in communication with patients with unexplained symptoms. Lexical and Content Analysis of Outpatient After Visit Summaries LGBTQ emerging adults’ current and past experiences with healthcare providers regarding sexuality communication: A qualitative interview study Measuring medications’ adherence in anxiety disorders: patients’ Vs psychiatrists’ perspective Mental health in focus: A one-on-one precepting approach to teaching mental/behavioral health assessment in primary care Older Patients’ and Providers’ Perspectives on Asthma Management: A Qualitative Investigation Online debates on pediatric vaccinations: Exploring the arguments and sources of information on Italian forums through content analysis Online Nursing Education and SBAR Handoff Reporting: An Innovative Learning Activity engagement Underserved populations and health disparities Other communication-related topics Florida International University ileana herrin German Cancer Research Center Andrea Gaisser Underserved populations and health disparities Teaching and evaluating clinical communication skills Risk communication and medical decisionmaking Team and inter-professional communication Medical College of Wisconsin Beth Damitz University of Iowa Anthony Brenneman Ghent University & Vrije Universiteit Brussel (VUB) Koen Pardon Bethesda Family Medicine Residency Kimberly Grueneisen Technology and social media Communication in quality and safety Patient education and health behavior change Communication in quality and safety Technology and social media Frambu Resource Center for Rare Disorders Cancer Treatment Center of America Michigan State University Kari Hagen Gerry Finkelston Robert Smith University of West Georgia Eliza Corporation M'Lyn Spinks Melissa Maravic Other communication-related topics Harvard Medical School Elizabeth Rider Other communication-related topics Ellen Smets Diversity and cross-cultural communication Shared decision-making and patient/family engagement Underserved populations and health disparities Shared decision-making and patient/family engagement Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Patient-Centered Medical Home Underserved populations and health disparities Patient education and health behavior change Underserved populations and health disparities Other communication-related topics Brown University School of Public Health Urisha Naidoo M. Barton Laws Mayo Clinic FL Richard White Purdue University Mary Marshall Moffitt Cancer Center Meghan Bowman Erasmus MC, University Medical Center Rotterdam Anne Weiland Icahn School of Medicine at Mount Sinai Purdue University Alex Federman Lindsay Fuzzell Facullty of Communication, University of Lugano Elisa Galimberti Johns Hopkins University Patrick Hemming Northwestern University Rachel O'Conor Technology and social media University of Lugano Marta Fadda Teaching and evaluating clinical communication skills Touro University Nevada Catie Chung Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Poster Partnering with patients and families to develop and evaluate a simulation-based program for training residents on ‘information sharing’ and ‘caring’ aspects of patient-centered communication Patient Attributes and Shared Decision Making During High Stake Medical Encounter Patient enablement in medical consultations: an analysis of a mixed methods study through a philosophical lens Patient Engagement in the Development of Measures to Assess Patient-Centered Communication in Cancer Care Patient Medical Education Training: A Pilot Test of the AGENDA Curriculum Patient needs and doctor support in patient’s accepting treatment risks Patient Satisfaction with a Patient-Centered Interaction – An Efficient Questionnaire Patient’s Perceptions Regarding Communication Skills of their Physicians and Influence on Trust, Satisfaction, and Adherence: A Comparison of IMG and USMG Physicians Patient-Provider Breastfeeding Discussions in Pregnancy: Is it Happening? Patients’ perspectives on antenatal group consultations: Identifying communicative strengths and weaknesses Persona non grata? A mixed-method study of medical students' responses and reactions to patient emotion. Perspectives of Effective Pediatric Discharge Communication Physician liking, patient affect, patient-centeredness, and gender differences Pilot and Feasibility Testing of an Integrative Chinese Medicine/Biomedicine Diet for Chinese Americans with Type 2 Diabetes Problematizing discourse of communication in Speech-Language Therapy Prognosis Discussion in End of Life Care: The Role of Physician Burnout, Relational Attachment and Gender. Proposal to participate in a drug trial and involvement in decision-making Provider responses to patient emotional cues and SEGUE framework performance: a comparative study using VR-CoDES Providing a framework for basic health information online Psychological factors influencing medications’ adherence in patients suffering from anxiety disorders: the role of mental health literacy, health locus of control, self-efficacy and clinical insight. Psychometric Properties of the Communication Skills Attitudes Scale (CSAS) among Portuguese undergraduate students in Allied Health Sciences Putting the Charter to Work: Enhancing Healthcare Relationships Through Core Values Quality of support from hospital to home: role of readiness ratings by patient and nurse Recognition and Management of Geriatric Depression: Online, interactive modules for medical students Recognizing Subtleties of Messages Connected to Patient Care: A Qualitative Analysis of Family Medicine Residents’ Reflections about Communication Running an introductory experiential course on mindfulness in a UK medical school: lessons learned Scalable, Technology-Enabled Behavioral Health Services that Cross the Barriers of Stigma, Time and Distance, and Cost Self-management of complex chronic diseases. A systematic and critical review in the field of Teaching and evaluating clinical communication skills Johns Hopkins Medicine Hanan Aboumatar Shared decision-making and patient/family engagement Shared decision-making and patient/family engagement Research methodology Washinton University School of Medicine Anshuman Sharma RCSI Teresa Pawlikowska RTI International Katherine Treiman Other communication-related topics Risk communication and medical decisionmaking Research methodology Diversity and cross-cultural communication University of North Florida Nara Medical University Christa Arnold Sawako Okamoto Michigan State University Ohio University Robert Smith Parul Jain Patient education and health behavior change Shared decision-making and patient/family engagement Teaching and evaluating clinical communication skills Team and inter-professional communication Other communication-related topics Patient education and health behavior change Diversity and cross-cultural communication Other communication-related topics University of Pittsburgh School of Medicine Jill Demirci Aarhus University Antoinette Fage-Butler University of Oslo Knut Ørnes University of Utah and Primary Children's Hospital University of Oslo University of San Francisco Victoria Wilkins Pål Gulbrandsen Evelyn Y Ho University of KwaZulu-Natal Purdue University Urisha Naidoo Cezanne Elias Shared decision-making and patient/family engagement Teaching and evaluating clinical communication skills No Patient education and health behavior change Aix-Marseille Université Julien Mancini Faculty of Medicine, University of Porto, Portugal Margarida Figueiredo-Braga Faculty of Communication, University of Lugano Rachel Berg Elisa Galimberti Implementation science and knowledge translation in health communication Humanities, ethics, and professionalism Other communication-related topics Other communication-related topics University of Porto Irene Carvalho Harvard Medical School The University of Iowa Johns Hopkins University Elizabeth Rider Andrea Wallace Patrick Hemming Other communication-related topics Boston College Ashley Duggan Humanities, ethics, and professionalism St George's, University of London Amy Spatz Underserved populations and health disparities Patient education and health behavior University of California, San Francisco Kim Norman University of Lucerne and Swiss Paraplegic Sara Rubinelli Poster Poster Poster Poster Poster spinal cord injury. Silence is not golden: Avoidance of speaking, not stuttering severity, among adults who stutter is associated with decreased patient-centeredness during medical visits Smartphone-facilitated N-of-1 Trials to Increase Patient Engagement and Shared DecisionMaking in Chronic Pain Speaking truth to power in medicine: Negotiating empathy, advocacy, and agency in professional hierarchies Standardized Communication in the role of Post-Discharge Outreach Poster Poster Standardized Patient Simulation to promote interprofessional collaborative practice in evaluating older adults with dementia Storytelling with Everyday-stories - to work with culture and values for better patient experience. Strengthen the hand over process Student factors that contribute to changes in patient-centered attitudes over 4 years of medical school Supporting shared decision making using an Option Grid for osteoarthritis of the knee: a stepped wedge trial. Synergy of Discipline-Key in reducing hospital-acquired pressure ulcers Talking about Chemsex - a collaboration between medical school and hospital Poster Tanning stories: A narrative Examination of indoor tanning Poster Poster Teach the teachers: An e-learning course for professionals working with pupils with NF1 Tell Me a Story: Narrative Medicine in a General Medicine Practice Poster Poster Testing large-scale disclosure language and communication methods through an experimental online vignette survey The Challenge of Shared Decision Making in Pediatric Visits: Speaking Practices Poster The communicative experience in the context of the clinical practices of medical students Poster Poster The International Research Centre for Communication in Healthcare (IRCCH): a multicultural approach to communicate for compassionate healthcare, and mobilize values to practices The Long-Term Impact of Experiential Communication and Relational Training on Radiology Fellows The more the merrier? - Is there a relationship between the frequency of communication and relational coordination in intensive care units? The relationship between clinical experience, communication skills improvement and communication self-efficacy among practicing oncology nurses The role of concordance and patient participation on communication outcomes in intercultural GP settings The role of health values in decisions about cancer screening Poster The use of narrative writing to teach breaking bad news skills and protocol Poster Translating new lung cancer screening guidelines into practice: The experience of one community hospital Turning Chance into Choice: BRCA-positive Patients’ Uncertain Health Experiences influence on Decision-Making in Clinical Encounters Poster Poster Poster Poster Poster Poster Poster Poster Poster change Underserved populations and health disparities Technology and social media Research Montefiore Medical Center Hector Perez University of California, Davis Maria Marois Humanities, ethics, and professionalism University of Colorado Anschutz Medical Center Kirsten Broadfoot Patient education and health behavior change Team and inter-professional communication Tulane University Ahmed Mohiuddin University of Massachusetts Medical School Nancy Morris Communication in quality and safety Kalmar County Council Anna Stromblad Mayo Clinic College of Medicine AMBREEN MEMON Rachel Hardeman Dartmouth College Glyn Elwyn Ministry of National Guard Al Ahsa,KSA St George's, University of London Jamellah Gimenez Jo Brown Alice Lloyd College Vicki Crooks Frambu Resource Centre for Rare Disorders University of Virginia Christoffer Hals Natalie May Veterans Health Administration Elizabeth Maguire Medical University of South Carolina Charlene Pope Universidad Pontificia Bolivariana Claudia Villegas University of Technology Sydney Elizabeth Rider Boston Children's Hospital Donna Luff University of Education Weingarten Sandra Klingenhaeger Teaching and evaluating clinical communication skills Diversity and cross-cultural communication Memorial Sloan-Kettering Cancer Center Carma Bylund University of Amsterdam Sanne Schinkel Shared decision-making and patient/family engagement Teaching and evaluating clinical communication skills Implementation science and knowledge translation in health communication Risk communication and medical decisionmaking University of Houston-Clear Lake Jennifer Arney Tel Aviv University Orit Karnieli-Miller Uniformed Services University of the Health Sciences University of South Florida Christy JW Ledford Communication in quality and safety Teaching and evaluating clinical communication skills Shared decision-making and patient/family engagement Communication in quality and safety Teaching and evaluating clinical communication skills Risk communication and medical decisionmaking Other communication-related topics Teaching and evaluating clinical communication skills Risk communication and medical decisionmaking Shared decision-making and patient/family engagement Teaching and evaluating clinical communication skills Implementation science and knowledge translation in health communication Teaching and evaluating clinical communication skills Communication in quality and safety Marleah Dean Poster Poster Poster Poster Poster Poster Research in Progress Research in Progress Research in Progress Research in Progress Research in Progress Research in Progress Special Interest Group Special Interest Group Special Interest Group Special Interest Group Special Interest Group Special Interest Group Special Interest Group Special Interest Group Special Interest Group Symposium Using Examinees’ Observable Behaviors versus Raters’ Subjective Evaluations to Assess Communication Skills Using Mobile Technology to Address Adolescent Depression Education Using Option Grids: steps towards shared decision making for neonatal circumcision Teaching and evaluating clinical communication skills Technology and social media Shared decision-making and patient/family engagement Humanities, ethics, and professionalism Other communication-related topics National Board of Medical Examiners Anne Kochersberger Johns Hopkins University School of Medicine Dartmouth College Vinay Parekh Glyn Elwyn University of Wisconsin-Madison Mary Ann Gilligan Kathy Johnson Underserved populations and health disparities Communication in quality and safety Dartmouth College Marie-Anne Durand University of Iowa College of Pharmacy Matthew Witry The Dartmouth Institute for Health Care Policy & Clinical Practice The Dartmouth Institute for Health Policy and Clinical Practice Rutgers University Shama Alam Patients' Perceptions of Challenges in Patient-Centered Care Underserved populations and health disparities Shared decision-making and patient/family engagement Patient-Centered Medical Home What's Your Status? Improving Physician and Patient Comfort with Code Status Other communication-related topics Warren Alpert Medical School of Brown University Sarah Rhoads Young Parents' Use of Online Review Information Technology and social media Università della Svizzera italiana Fabia Rothenfluh Communication Assessment Tool: International CAT Study Implementation science and knowledge translation in health communication Teaching and evaluating clinical communication skills Other communication-related topics UConn Health Gregory Makoul University of Washington/Seattle Children's Hospital University of Florida College of Medicine Kathleen Kieran University of Colorado Matthew Wynia How do DocCom Online Resources Improve Communication Skills Learning for Students and Residents to Enhance the Patient Experience? Lessons Learned and Wishful Thinking: Innovations in the use of simulated patients in the healthcare curriculum Pain Speed Networking Patient education and health behavior change Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Other communication-related topics DocCom Bill Clark UI Carver College of Medicine Ellen Franklin Veterans Healthcare Administration Mollie Ruben Proposing a Special Interest Group on Medically Unexplained Physical Symptoms (MUPS) Other communication-related topics Erasmus MC University Medical Center Anne Weiland The Future of Health Literacy? Health literacy and numeracy Canyon Ranch Institute Jennifer Cabe Acknowledging scared decision making - the elephant in the consulting room Risk communication and medical decisionmaking Shared decision-making and patient/family engagement Teaching and evaluating clinical communication skills Risk communication and medical decisionmaking Underserved populations and health disparities University of Oslo Pål Gulbrandsen University of Utah Lee Ellington The University of British Columbia Suzanne Campbell University of North Carolina at Chapel Hill Delesha Carpenter Johns Hopkins University Bloomberg School of Public Health Katie Washington Cole What Encourages or Imposes Barriers to Humanism in Young Faculty Members What patient communications do inpatient oncology nurses perceive as cues to emotional distress? Wordless intervention for epilepsy in learning disabilities (WIELD): A randomized controlled feasibility trial Analysis of adherence notes from a service-oriented community pharmacy Determining an optimal format of engaging women of low socioeconomic status diagnosed with early stage breast cancer in decision making Implementing CollaboRATE in primary care: an interim analysis Communication Skill Teaching and Assessment in Surgery and Other Procedure-Based Specialties Communication Training for Patients Fear knot: exploring the complexities of using scare tactics in clinical encounters Symposium Advanced Cancer Caregivers: Implications of Communication Symposium An interdisciplinary, interprofessional, international approach to assessing providers’ communication behaviors in clinical simulations An Overview of Conflicting Health Information and Its Implications for Medical Decision Making Symposium Symposium Caring for patients with overweight and obesity: weight bias and consequences for communication Paul Barr Lidia Little Melanie Hagen Symposium Empathy in healthcare update: How we lose empathy and how can we relearn to connect? Symposium International advances in communication about complementary and integrative medicine in patient care Medical visit communication with patients who have cognitive impairment: challenges, communication patterns and effective interventions Non-verbal communication in clinical encounters: state of the art and future directions Symposium Symposium Symposium Symposium Symposium Symposium Symposium Workshop Workshop Workshop Workshop Workshop Workshop Workshop Workshop Workshop Workshop Patient-Centered Communication, the Evidence Base, and Shared Decision Making in Perinatal Care Taking Quality and Safety to New Heights: Crew Resource Management, Just Culture and the Sim Lab Transforming Customers into Patients: Research on Pharmacist-Initiated Patient Engagement from Canada and USA Translation and Cultural Adaptation of the Communication Assessment Tool: Experience in 4 Countries Using interdisciplinary research to inform interpreter-mediated consultation training : Lessons in Communication and Teamwork: Can we build a Meaningful, Longitudinal Interprofessional Experience for Health Professionals? “Express Rather than Impress”: Discussing Research, Career, and Networking Challenges in a Peer-group of Early Career Researchers Caring conversations to promote relationship centred practice Emotions in Standardized Patient (SP) Encounters – Opportunities and Dangers Engaging Adult, Youth, and Professional Stakeholders in Patient-Centered Outcomes Research: An Iterative Process Health Literacy: Enabling effective interprofessional communication with patients and families for safe, quality care Jazz and the Art of Medicine: Finding and Using Space in Medical Conversations Managing evidence on communication in healthcare: An introduction to Realist Reviews Medical Improvisation: A dynamic method for teaching clinical communication skills Workshop Minimally Invasive Pedagogy: A novel technology-based approach to teaching Shared Decision Making in Medical Schools Navigating, evaluating and remediating professionalism lapses in multicultural health care context Patients as Peer Mentors: Training Patients to Tell Their Story Workshop Physical examination – a communication skill needing new emphasis Workshop Workshop Plain Talk: Distilled Practices for Challenging Moments in Inter-Professional Teams Speaking in Plain Language Workshop Workshop Strategies to Make Informed Consent Truly Informed Teaching and using an evidence-based method for patient-centered interviewing Workshop Teaching Doctors to Communicate With Patients in Emotional Distress: The Expanded Four Habits Model Workshop Teaching and evaluating clinical communication skills Other communication-related topics Albert Einstein College of Medicine Felise Milan University of California San Francisco Christopher Koenig Other communication-related topics Johns Hopkins University Debra Roter Other communication-related topics Academic Medical Center - University of Amsterdam WSU Vancouver Marij Hillen UPMC Hamot Anne Pedersen Shared decision-making and patient/family engagement Implementation science and knowledge translation in health communication Teaching and evaluating clinical communication skills Team and inter-professional communication University of Alberta Lisa Guirguis UConn Health Gregory Makoul King's College London Shuangyu Li University of Texas Dell Medical School Mrinalini Kulkarni Other communication-related topics University of Virginia School of Medicine, Charlottesville, Virginia, USA University of the west of Scotland Medical Education Development Tabor Flickinger UW-Madison School of Pharmacy Betty Chewning Communication in quality and safety Toronto Rehab, University Health Network Farrah Schwartz Humanities, ethics, and professionalism Research methodology Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Humanities, ethics, and professionalism Penn State College of Medicine Ghent University University of Washington / Swedish Medical Group Paul Haidet Fien Mertens Belinda Fu Dartmouth College Dawn Carey Weill Cornell Medical College in Qatar Amal Khidir Patient education and health behavior change Teaching and evaluating clinical communication skills Team and inter-professional communication Patient education and health behavior change Health literacy and numeracy Teaching and evaluating clinical communication skills Teaching and evaluating clinical communication skills Mid-Atlantic Renal Coalition Jennifer St. Clair Russell Faculty of Medicine of the University of Porto Elizabete Loureiro Oregon Health & Science University University Health Network Nicole A. Steckler Phyllis Mancini LSU Health Sciences Center Yale School of Medicine Connie Arnold Auguste Fortin University of Oslo Arnstein Finset Shared decision-making and patient/family engagement Communication in quality and safety Communication in quality and safety Teaching and evaluating clinical communication skills Research methodology Elizabeth Soliday belinda dewar Elizabeth Kachur Workshop Workshop The Introduction of the Electronic Health Record (EHR) into the Consultation: Implications for Healthcare Education The language of dementia: Applying sociolinguistic methods to issues in assessing and treating cognitive impairment The Listening Awareness Clinic: Skills to Strengthen the Physician/Patient Relationship Workshop The Missing Voice in Healthcare: Effective Communication with the Teenage Patient Workshop Workshop Workshop The Neuroscience of Anger and the Angry Patient Encounter Using Vulnerability to Become a More Effective Leader Writing the Clinician’s Tale: Sharing Stories and Publishing Your Narratives Workshop Teaching and evaluating clinical communication skills Linguistics and sociolinguistics University of Cambridge Sally Quilligan Michigan State University Ashley Hesson Teaching and evaluating clinical communication skills Shared decision-making and patient/family engagement Humanities, ethics, and professionalism Team and inter-professional communication Humanities, ethics, and professionalism Lowery Communications Joan Lowery New York University Langone Medical Center Caralyn Perlee Universtiy of Miami School of Medicine Monica Broome Cleveland Clinic Timothy Gilligan Boston Children's Hospital, Harvard Medical School Elizabeth Rider
