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Transcript
Affinity
The degree to which persons like or
appreciate one another.
Channel
The medium through which a message passes
from sender to receiver.
Cognitive Complexity
The ability to construct a variety of frameworks
for viewing an issue
Communication
A continuous transactional process, involving
participants who occupy different, but overlapping
environments, and create relationships through the
exchange of messages, many of which are affected
by external, physiological, and psychological noise.
Communication Competence
The ability to accomplish one’s personal goals in a
manner that maintains a relationship on terms that
are acceptable to all parties.
Computer-Mediated Communication
(CMC)
Communication between individuals that is
conducted via computer channels such as email,
chat and instant messaging
Content Message
A message that communicates information about
the subject being discussed.
Control
The social need to influence others.
Conversational Control
The power to determine who speaks in a
conversation.
Decision Control
The power to influence which person in a
relationship decides what activities will take place.
Decoding
The process in which a receiver attaches meaning
to a message. Synonymous with interpreting.
Dyad (dy-ad)
Two individuals communicating. The interaction
may or may not be interpersonal in nature.
Encoding
The process of putting thoughts into symbols, most
commonly words.
Environment
The field of experiences that leads a person to
make sense of another’s behavior. Environments
consist of physical characteristics, personal
experiences, relational history, and cultural
background.
Immediacy
The degree of interest and attention that we feel
toward and communicate to others.
Impersonal Communication
Behavior that treats others as objects rather than
individuals.
Instrumental Goals
Goals aimed at getting others to behave in desired
ways.
Interpersonal Communication
In a quantitative sense, communication, usually face to
face, between two individuals. (Dyad) In a qualitative
sense, communication in which the parties consider one
another as unique individuals rather than objects. It is
characterized by the use of idiosyncratic* rules, and a
high degree of information exchange.
*id-ee-oh-sin-krat-ik - A structural or behavioral
characteristic peculiar to an individual or group.
Linear Communication Model
A characterization of communication as a oneway event in which a message flows from
sender to receiver.
Message
Information sent from a sender to receiver.
Metacommunication
Messages that refer to other messages:
communication about communication
Noise
External, physiological and psychological
distractions that interfere with the accurate
transmission and reception of a message.
Psychological Noise
Forces within a communicator that interfere with the
ability to express or understand a message
accurately.
Receiver
One who notices and attends to a message.
Relational Message
A message that expresses the social relationship
between two or more individuals.
Respect
The social need to be held in esteem by others.
Self-monitoring
The process of attending to one’s behavior and
using these observations to shape the way one
behaves.
Sender
The creator of a message.
Transactional Communication Model
A characterization of communication as the
simultaneous sending and receiving of messages in
an ongoing, irreversible process.