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COMMUNICATION Why do people communicate? - to understand and be understood by others What is communication? • exchanging thoughts, ideas, opinions • Communication is one of the most important parts of people´s lives. • It is a neccessity for everyone. • People talk to each other every day. • We distinguish between two basic forms of communication: • VERBAL • NON-VERBAL Verbal communication • We use our language (system of words) to communicate our thoughts and feelings. • In vc we use also stress, tone and modulation of the voice to expess different meanings Verbal communication It includes four skills: • listening • Speaking and writing • speaking are active because we create our thoughts in • writing words • reading • Listening and reading are passive because we receive information Speaking and listening • Some people are disabled so they can´t speak and listen – they are called the deaf (deaf-mute ) • They use a special language – a sign language (a movement of hands) • Listening is vey important skill when we learn languages, not only foreign one but also a mother tongue Kinds of verbal communication • • • • There are two kinds of verbal communication: Formal (employer/employee, student /teacher) Informal – chatting or gossipping (friends, relatives, children and parents) • • • • Non-verbal communication means using : Mimicks Postures Gestures Facial expressions NON-VERBAL COMMUNICATION • is also called a body language • our bodies constantly talk • we smile, frawn, cry, shout, laugh or move our hands when we are .... • DIRECT / INDIRECT • WRITTEN / ORAL • Many of us prefer talking to others face to face. • It allows the speaker to ask questions or answer them – directly • Written communication includes: • Letters • Text messages • Emails • Indirect com. is through messages or using pictures • It can also be formal and informal Ancient forms of communication • American Indians used smoke signals for communiction • African tribes used sound of drums • Later pigeons were used to carry messages • In 19th century the telegraph was invented which is connected with using of MORSE CODE Modern ways of communication • Historically, letters were the only reliable means of communication until the 19th century • Besides the invention of telegraph also telephone (19th century) made communication easier • Today, the Internet and mobile phones have become the predominant media in communication Modern ways of communication – pros and cons • Pros • Cons • Communication is faster and cheaper – e-mail, skype, ICQ • It is ruining real communication • Addiction • Influence our handwriting – lots of mistakes Forms of communication • Kissing, hugging, shaking hands Colours and symbols A dove • wi peace love, passion purity, innocence An owl wisdom sadness, grief A lion – strength, courage, bravery • “We have two ears and one mouth so that we can listen twice as much as we speak.” • Epictetus quotes (Greek philosopher)