Download Summative workshop presentation

Support for English, maths and ESOL
Level 3 Award in English for literacy and
language teaching
Speaking and listening master class
Session aims
To review and extend participants’ personal
speaking, listening and communicating
abilities
To present, listen and respond to complex
information
Outcomes
By the end of the session participants will better
understand how to:
• Express themselves clearly and effectively
• Select appropriate linguistic techniques/ strategies to
ensure desired cohesion
• Recognise, use and respond to non-verbal
communication
• Listen critically and evidence understanding
• Recognise speaker’s intention
• Listen and respond appropriately
Non-verbal communication
‘It’s not what you say, it’s the way that you say
it!’
According to research, words are only 7% of
our communication, tone of voice is 38% and
body language is 55%
Professor Albert Mehrabian
Complex shape
Planning a speech
In pairs, share:
• what you did
• the kind of language you used
• how you decided what to say
• how well it went
Action Learning Set – instructions
Decide the length of time each person will have. Allocate a time keeper.
• Individually, note on a sticky note one issue you would like to discuss
about speaking, listening and communicating (in work / life).
• As a ‘round robin’, each person say what issue they will bring to the
action learning set.
• Conduct discussion. Listen and give constructive feedback to each
person during the discussion. Be strict about time keeping.
• As a ‘round robin’ each person say what they have gained from the
discussion.