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1. Types of communication.
2. Non-verbal communication.
3. Gestures, their history and meaning in
different countries.
4. Gestures expressing emotions.
5. Facial expressions.
6. Conclusion.
Non-verbal communication ( NVC)
Refers to the messages we give and receive
through body language and facial expressions
What makes an impression?
How You
38 %
55 %
Interpretation : approval
Interpretation : sign of disapproval or vote against
should be
should be
Interpretation: good/ alright/ approval
Japan – the general meaning is money. But for young
generation it is “ ok”.
Australia – usually means “ zero” rather than “ok”.
Latin America and France – considered as an insulting
sign and has negative connotations attached to it.
Finland – military conscripts used the sign to show that they
have zero days left in the military service.
Interpretation: victory
Germany, Italy, Spain– victory.
Greece, Canada, the United Kingdom, the USA
– peace.
Japan and China - « I’m in progress of having my photo
taken, so I must make this V-sign for some reason»
New Zealand – people do it to each other mostly if they
know them and it is a common gesture between friends.
Interpretation: openness/ sincerity
Interpretation : aggression/ readiness
Interpretation : defensiveness / closed
Interpretation : boredom / indifference
Interpretation: nervousness / excitement / being anxious
Interpretation reflection / deep thought
You are never fully dressed without a smile
1. Non-verbal communication creates stronger
relational bond than verbal.
2. It helps to give non-verbal feedback while
verbal communication is going on.
3. It acts a helpful aid with verbal communication
when listener is not aware of oral language.
4. You can give information which you don’t want
others to hear or to listen to.