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Communication and Document Formatting BCS‐BE‐1: The student exhibits appropriate oral and written communication on personal and professional levels. Essential Question: How can you communicate your thoughts, ideas and opinions in a professional and effective manner? What Is Communication? • Communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding. Why is Communication Important? • Communication helps human beings to connect with each other as individuals and as independent groups. • Here are some of the reasons, which explain why communication is important: – Information Dissemination – Expressing Emotions/ Ideas – Education – Building Relationships – Entertainment – Decision-Making Types of Communication Based on Communication Channels • Verbal Based on Style & Purpose • Formal • Informal • Non Verbal See page 160 in your text book for more details Strategies to Improve your Listening Skills: • • • • • • • Maintain eye contact with the instructor Focus on content, not delivery Avoid emotional involvement Avoid distractions Treat listening as a challenging mental task Stay active by asking mental questions Use the gap between the rate of speech and your tare of thought Communication Model • Research the Listening/Active Listening communication model • Create, label and define all parts of the communication model. (You can use a chart, Thinking Map, Flow Chart, etc.) You can use MS Word or construction paper. • Save and upload to in Synergy using this format (ListeningModel_Transey)