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Marketing: An Introduction Market Segmentation, Targeting, and Positioning for Competitive Advantage •Chapter Seven •Lecture Slides –Express Version •Course •Professor •Date Marketing: An Introduction Looking Ahead • After studying this chapter, you should be able to: • Define the three steps of target marketing: market segmentation, market targeting, and market positioning • List and discuss the major levels of market segmentation and bases for segmenting consumer and business markets • Explain how companies identify attractive market segments and choose a market coverage strategy • Discuss how companies position their products for maximum competitive advantage in the marketplace 7-2 ©Copyright 2004, Pearson Education Canada Inc. Marketing: An Introduction Segmentation, Targeting, and Positioning Identify bases for segmenting market Develop profiles of resulting segments Develop measures of segment attractiveness Select the target segment(s) Develop positioning for each segment Develop marketing mix for each segment 7-3 Market Segmentation Market targeting Market positioning ©Copyright 2004, Pearson Education Canada Inc. Figure 7-1 Marketing: An Introduction Levels of Market Segmentation Mass marketing Segment marketing Niche marketing Micromarketing 7-4 ©Copyright 2004, Pearson Education Canada Inc. Figure 7-2 Marketing: An Introduction Major Segmentation Variables • Consumer market: – Geographic • National, regional, local, city size, density of population, and climate – Demographic • Age, gender, family size/life cycle, income, occupation, education, religion, and ethnic origin – Psychographic • Lifestyle, personality – Behavioural • Purchase occasion, benefits sought, user status, usage rate, loyalty status, readiness state, and attitude towards product 7-5 ©Copyright 2004, Pearson Education Canada Inc. Table 7-1 Marketing: An Introduction Effectiveness of Segmentation • To be useful, market segments must be: – – – – – • 7-6 Measurable Accessible Substantial Differentiable Actionable Segments should be evaluated for: – – – Size Growth characteristics Structural attractiveness – Compatibility with company objectives and resources ©Copyright 2004, Pearson Education Canada Inc. Marketing: An Introduction Selecting Market Segments Undifferentiated marketing Company Marketing Mix Market Differentiated marketing Company Marketing Mix 1 Company Marketing Mix 2 Company Marketing Mix 3 Segment 1 Segment 2 Segment 3 Concentrated marketing Company Marketing Mix 7-7 Segment 1 Segment 2 Segment 3 ©Copyright 2004, Pearson Education Canada Inc. Figure 7-3 Marketing: An Introduction Choosing a Market Coverage Strategy • 7-8 Will depend upon: – Company resources – Degree of product variability – Product life cycle stage – Market viability – Competitors’ marketing strategies ©Copyright 2004, Pearson Education Canada Inc. Marketing: An Introduction Positioning for Competitive Advantage • Product position: the way the product is defined by consumers on important attributes, relative to competing products • Three Important Steps: – – – 7-9 Identifying a set of possibly competitive advantages upon which to build a position Choosing the right competitive advantages Selecting an overall positioning strategy ©Copyright 2004, Pearson Education Canada Inc. Marketing: An Introduction Choosing a Positioning Strategy • Differences need to be: – – – – – – – • Important Distinctive Superior Communicable Preemptive Affordable Profitable Value proposition: the full mix of benefits on which a product/brand is positioned 7-10 ©Copyright 2004, Pearson Education Canada Inc. Marketing: An Introduction Possible Value Propositions Price More More More for more The same More for the same Less More for less Benefits 7-11 The same The same for less Less Less for much less ©Copyright 2004, Pearson Education Canada Inc. Figure 7-4 Marketing: An Introduction Looking Back • Market segmentation, targeting, and positioning • Levels of segmentation • Bases of segmentation • Market coverage strategy • Positioning products for competitive advantage 7-12 ©Copyright 2004, Pearson Education Canada Inc.