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Communicating In Groups
Introduction
• I need four volunteers. (Five minute discussion)
• Did you notice anything unusual about each
students behavior?
• Happiness
• Boredom
• Confusion
• Agreement
Study Questions
• 1. What are common forms of nonverbal
communication?
• 2. List skills I can use for effective listening?
• 3. What are the ways I can contribute to a group
discussion?
• 4. What are the responsibilities of a good
discussion leader?
• 5. How should I respond to questions?
• 6. What is extemporaneous speaking?
Discussion
• What is nonverbal communication?
• Give an example of nonverbal communication
that you have observed someone use today.
What are common forms of nonverbal
communication?
• Appearance
– Dressing appropriately for the occasion
– Maintaining cleanliness
• Attention
– Maintaining appropriate eye contact
– Responding appropriately
• Body Movement
– Maintaining an erect posture
– Avoiding distracting mannerisms
– Using appropriate gestures
What are common forms of nonverbal
communication?
• Distance
– Conversational distance average 2-4 feet
– Formal encounters average 4-8 feet
– Public Speaking average 12 feet or more
• Facial Expression
– Smiling
– Frowning
– Raising eyebrows
• Other Cues
–
–
–
–
Tone of voice
Laughing
Coughing
Yawning
Discussion
• Why is effective listening important?
• What are some skills that can be used for
effective listening?
List skills I can use for effective
listening?
•
•
•
•
Focus attention on the speaker.
Maintain appropriate eye contact
Analyze what is being said
Respond with an occasional word or
statement.
• Ask appropriate questions?
• Take notes in appropriate situations?
(Conduct Story Telling Exercise)
Discussion
• What are the ways you can contribute in
group discussions?
What are the ways I can contribute to
a group discussion?
•
•
•
•
•
•
Be informed on issues.
Listen to other people’s comments.
Contribute to the discussion.
Keep comments on the topic.
Keep comments positive and constructive.
Keep an open mind to other peoples ideas.
Discussion
• Have you ever been in group discussions that
did not accomplish the groups goals?
• Why did the group struggle to accomplish
their goals?
What are the responsibilities of a
good discussion leader?
• Introduce the topic and give background
information.
• Start the discussion.
• Encourage all members to participate.
• Keep Discussion positive and constructive.
• Make statements to redirect thinking.
• Close with a statement to bring the group
discussion to an end.
Discussion
• How should one respond to questions?
How should I respond to
questions?
• Use good judgment.
• Do not guess.
Discussion
• What is the difference between prepared and
extemporaneous speeches?
• What type of situations may call for speaking
extemporaneously?
What is extemporaneous
speaking?
• Speaking on a topic without a written or
memorized script.
• Making a statement with little or no time for
preparation.
Extemporaneous Speaking Exercise
Conclusion
• The ability to communicate effectively is a
valuable skill.
• Good communication does not just mean
being able to speak well. It also means being
able to listen well and being aware of
nonverbal communication.
• Good Speaking, Listening, and Nonverbal
communication skills should be developed to
improve your ability to participate in group
discussions.