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Chapter 11
The Computer as a Medium for
Sharing Knowledge
Becerra-Fernandez, et al. -- Knowledge
Management 1/e -- © 2004 Prentice Hall
Chapter Objectives
• Introduce the student to how the digital computer
has become an essential tool in managing
knowledge
• Introduce the student to the World Wide Web as
an unparalleled medium for sharing knowledge
• Introduce the student to the issue of network
security to maintain control of intellectual
property
• Introduce the student to collaborative computing
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Section 11.1 - Objectives
• Introduce chapter contents
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Section 11.2 - Objectives
• Introduces the World Wide Web as a medium for
exchanging knowledge
• Discusses the various types of web pages
 Static
 Dynamic
 Active
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Section 11.3 - Objectives
• Introduces the importance of searching the web
to look for useful knowledge
• Introduces the basics of search engines in the
Web
 Web directories
 Web crawlers
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Section 11.4 - Objectives
• Introduce the risk to intellectual property
resulting from use of the Web as the medium of
exchange
• Introduces the means to reduce this inherent
risk:




Access control through password control
Encryption
Digital signatures
Firewalls
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Section 11.5 - Objectives
• Introduction to concept of collaborative
computing on the Web
• Introduction to workflow systems
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Section 11.6 - Objectives
• Brief introduction to document management and
control systems
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Section 11.7 - Objectives
•
•
•
•
Summarize the chapter
Provide Key terms
Provide Review Questions
Provide Review Exercises
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Conclusions
• The student should be familiar with:
 The World Wide Web as a medium for sharing
knowledge
 The issues related to maintaining security in the
intellectual property situated in the WWW.
 The concept of workflow systems and how they can
capture and use process knowledge to facilitate the
accomplishment of goals set by a business
organization.
Becerra-Fernandez, et al. -- Knowledge Management 1/e -- © 2004 Prentice Hall
Chapter 11
The Computer as a Medium for
Sharing Knowledge
Becerra-Fernandez, et al. -- Knowledge
Management 1/e -- © 2004 Prentice Hall