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This material is the copyright of the original publisher. Unauthorised copying and distribution is prohibited. 2007, Vol. 21, No. 4 (pp. 263-270) ISSN: 1364-9027 Current Opinion Electronic Health Records and Patient Recruitment Terms and Conditions for Use of PDF The provision of PDFs for authors' personal use is subject to the following Terms & Conditions: The PDF provided is protected by copyright. All rights not specifically granted in these Terms & Conditions are expressly reserved. Printing and storage is for scholarly research and educational and personal use. Any copyright or other notices or disclaimers must not be removed, obscured or modified. The PDF may not be posted on an open-access website (including personal and university sites). The PDF may be used as follows: • to make copies of the article for your own personal use, including for your own classroom teaching use (this includes posting on a closed website for exclusive use by course students); • to make copies and distribute copies (including through e-mail) of the article to research colleagues, for the personal use by such colleagues (but not commercially or systematically, e.g. via an e-mail list or list serve); • to present the article at a meeting or conference and to distribute copies of such paper or article to the delegates attending the meeting; • to include the article in full or in part in a thesis or dissertation (provided that this is not to be published commercially). Int J Pharm Med 2007; 21 (4): 263-270 1364-9027/07/0004-0263/$44.95/0 CURRENT OPINION 2007 Adis Data Information BV. All rights reserved. Meeting the Challenges of Patient Recruitment A Role for Electronic Health Records Christian Ohmann and Wolfgang Kuchinke Coordination Centre for Clinical Trials, Heinrich-Heine-University, Duesseldorf, Germany Abstract The recruitment rate of adult patients into clinical trials continues to be low. There are a number of barriers to recruitment and, for the most part, these can be classified as patient-, physician-, organisation- or protocolrelated. For practical reasons the process of trial recruitment can be divided into three steps: awareness of the trial, assessment of patient eligibility and the decision to participate. Two key strategies to improve patient recruitment are related to (i) knowledge, information and data management, and (ii) changing the behaviour of physicians and patients. Patient recruitment strategies cover individual services (e.g. call centre, web-based outreach campaigns) or integrated services (e.g. provided by recruitment companies). Unfortunately, there is only limited and inconclusive evidence from randomised or quasi-randomised trials comparing different recruitment strategies. The integration of electronic health records (EHRs) into clinical trials has major potential to increase recruitment rates, as demonstrated by a small number of recent studies. However, there are prerequisites for the successful application of EHR systems in clinical trials, including the provision of adequate patient data, availability of technical solutions from vendors and dual operability between the worlds of medical care and clinical research; changes in the attitudes of physicians and patients are also required. Nevertheless it should be borne in mind that patient recruitment is a complex process and successful strategies are likely to require several complementary approaches in order to achieve the goal of improved enrolment rates. This material is the copyright of the original publisher. Unauthorised copying and distribution is prohibited. 1. Current Challenges to Recruiting Patients for Clinical Trials Without the cooperation of patients, it is not possible to run clinical trials. However, problems with patient recruitment impede the clinical research process from start to finish. Therefore, a good deal of thought has been invested into how to improve recruitment strategies. Recently, new comprehensive electronic strategies have been described that may meet these recruitment challenges. The current recruitment rate of adult patients into clinical trials is low. On average, <3–5% of newly diagnosed cancer patients are enrolled into clinical trials.[1] Improved patient enrolment presents one of the largest opportunities to eliminate common problems and delays in clinical trials; however, recruitment for a clinical trial is a very complex, multilevel process. Many factors, including psychological, organisational, legal and technical elements, influence the recruitment process.[2] Obviously, there are obstacles associated with each of these elements of patient recruitment. Many surveys and prospective studies have investigated the reasons for non-participation in clinical trials. Recently, a systematic review and meta-analysis was published that summarised the results of 12 qualitative and 21 quantitative studies on barriers to participation in clinical trials.[3] Many issues were identified as influencing recruitment; these factors can be classified as patient-, physician-, trial- or protocol-related, or belong to a remaining group of ‘other’ factors.[3-9] Figure 1 provides a systematic view of the components identified in studies on recruitment to clinical trials, distinguishing between baseline factors (patient, physician, organisation and clinical trial characteristics) and their interactions. The figure illustrates the most important interactions relevant to patient recruitment and shows that there is a strong psychological component involved. Patients and physicians bring their underlying attitudes, beliefs and expectations to research and treatment. In addition, the attitude and policies of the organisation (e.g. hospital) toward clinical research influences the extent of support and Ohmann & Kuchinke 264 Patient · individual background · social, cultural, religious variables · illness perception · attitudes towards clinician and information · attitude towards research Patient-physician interaction · physician as caregiver vs researcher · decision-making process Physician · time and resources for research · attitude towards research/motivation · physician preferences for treatment Physician-organisation interaction · incentives and support to clinician for accrual Patient-physician-organisation-trial interaction · Decision-making about trial participation Organisation · attitudes towards research and priorisation · resources for clinical research Patient-trial interaction · expectation towards trial · knowledge about trial · patient/family preference Clinical trial · trial type and characteristics · protocol complexity · no. of visits/investigations · eligibility criteria · selection of study sites and investigators Physician-trial interaction · awareness of trial · attitude towards trial (toxicity, adverse effects) This material is the copyright of the original publisher. Unauthorised copying and distribution is prohibited. Fig. 1. Model of factors related to clinical trial participation. resources provided for the trial. Furthermore, the trial itself may be characterised by its complexity, the resources required to conduct the trial, the risk involved and other specific study characteristics. Studies have identified the patient-physician interaction as crucial to the recruitment process and this is influenced, in part, by the physician’s role as a caregiver versus a researcher. The physicianorganisation interaction is characterised by, among other factors, the extent of incentives and support given to clinicians for accrual. Knowledge, expectations and the preferences of patients with respect to clinical trials play a major role in the patient-trial interaction. The physician-trial interaction is mainly influenced by awareness and attitude towards the trial by the physician. Ultimately, a combination of all these factors and interactions result in the patient’s final decision of whether or not to participate in the trial. In the past, research on patient recruitment was mainly dedicated to the identification and quantification of individual factors involved in the patient enrolment process. Recently, the necessity to develop more systematic approaches and models has been expressed. Conceptual social psychological models, such as the Health Belief Model or the theory of reasoned action, have been applied to find a systematic approach to explain and predict patient behaviour and, thus, characterise patient-related factors.[10] In an 2007 Adis Data Information BV. All rights reserved. other study, investigating factors associated with participation in breast cancer trials, systematic scales (knowledge scale, perception of trial benefit scale, drawback scale) were developed and evaluated.[11] The process of trial recruitment can be divided, for the sake of practicality, into three sequential steps: (i) awareness of the trial, (ii) assessment of patient eligibility, and (iii) the decision to participate.[12] Awareness of the trial is a prerequisite for trial recruitment. The patient may have knowledge about a trial, for example, through internet searches or patient support groups. The physician may know about the trial from meetings, presentations, mailings, opinion leaders, registers or clinical information systems. In the next step, the evaluation of eligibility is influenced not only by the specific eligibility criteria of the trial but also by the perception of the physician. In a systematic review, it has been demonstrated that the physician’s perceptions about age and the tolerability of treatment are a major barrier to the recruitment of older patients into cancer clinical trials.[7] Recent studies have also been met with the challenge of a decreased patient pool because of especially stringent eligibility criteria or for trials in rare diseases. Here the influence of pharmacogenetic limitations may play a role by decreasing the pool of patients suitable for inclusion in a Int J Pharm Med 2007; 21 (4) Electronic Health Records and Patient Recruitment specific trial. In addition, patients are increasingly recruited internationally, in many cases from Eastern Europe or Asia, with positive (e.g. faster recruitment in those countries) and negative (e.g. decrease in knowledge, competencies and resources related to clinical research in some countries) effects. Finally, if eligibility has been determined, informed consent is necessary to include the patient in a clinical trial. This is a major hurdle to patient enrolment involving a complex decision-making process where attitudes, beliefs, perceptions, expectations and preferences play a major role. However, from the viewpoint of the patient, the benefit of participation is usually the most important consideration. 2. Possible Solutions 265 (NIH) clinical trials site (http://clinicaltrials.gov/) or Current Controlled Trials (http://controlled-trials.com/), in which clinical trials have had to be registered since 2005 in order to get published in many peer reviewed journals. Recently the WHO has taken lead in this field by initiating its International Clinical Trial Registry Platform (http://www.who.int/ictrp/en/). In addition, information on ongoing trials is disseminated by conferences, workshops, working groups, the media and mailings. The critical point of this stage of the recruitment process, however, is to be aware of a suitable clinical trial at the point of care, when a patient seeks treatment. Not remembering active protocols, and a lack of time and resources to find the appropriate trials, may lead to poor physician triage and decreased recruitment.[4,8] One promising approach would be to present information on open trials of potential relevance for an individual patient at the point of care. There are already several alerting systems in use. However, it seems that recruitment during routine patient visits is often viewed as too time-consuming for the physician.[13] The next critical step in the recruitment process is to evaluate patient eligibility. Knowledge of the eligibility criteria and the availability of patient data are necessary for the physician to make this assessment and it is evident that this process can be supported efficiently by information technology (IT). If the available data are insufficient to make a decision from, this step of the enrolment process may be time consuming and therefore a barrier to recruitment. Extracting data related to patient eligibility from their chart is promising, but far from trivial. Furthermore, data may be missing and, thus, the eligibility criteria status unclear. The optimal system for this stage of the recruitment process requires the availability of a comprehensive, integrated, computerised patient record system with access to diverse data sources.[14] Due to the complexity of inclusion and exclusion criteria in the majority of clinical trials, computer-based eligibility screening systems with decision-support facilities may offer substantial help. This has been partly shown, for example, for breast cancer trials; however, these systems were not integrated with patient record systems and they used separate data entry.[15-17] It is clear that the attitude of the physician and the patient, their beliefs, perceptions, expectations and preferences are of the utmost importance in making the decision to participant in a clinical trial. These attitudes have to be taken into consideration if we wish to encourage patient and/or physician behaviour towards greater clinical trial recruitment. It is clear from the field of clinical guidelines that knowledge about a guideline and agreement with the content does not necessarily mean that the guideline is followed by the clinician. This also happens with clinical trials, where knowledge of a trial and agreement with the trial’s objective and design do not necessarily result in changed behaviour.[11] As This material is the copyright of the original publisher. Unauthorised copying and distribution is prohibited. Complex recruitment problems require intelligent solutions (see table I). In the past, attempts to improve only single aspects of patient recruitment have failed; therefore, more extensive and integrative approaches are now necessary. There are two areas in particular that need to be tackled in order to improve the recruitment of patients into clinical trials: one is related to knowledge, information and data management, the other to changing the behaviour of physicians and patients. Information and data management are central to the improvement of awareness of clinical trials and the evaluation of eligibility. Furthermore, there are different recruitment strategies necessary for different patient populations. Therefore, to increase awareness of trials, different strategies are necessary. Patient support groups, websites and databases are used to inform patients about ongoing clinical trials that are recruiting patients. Examples include Orphanet (http://www.orpha.net/), a database of rare diseases and orphan drugs, which includes information on clinical trials conducted in Europe, and CenterWatch Clinical Trial Listing Service (http://www.centerwatch.com/) in the US. Physicians and patients may also get information about ongoing trials from public databases such as the US National Institutes of Health Table I. Potential solutions to low rates of patient recruitment Increase awareness of trials using clinical trial registers, websites, etc. Influence human behaviour using marketing principles (including social marketing) Improve physician and patient attitudes to clinical trials (e.g. by educational interventions) Support recruitment with optimised clinical trial infrastructures (e.g. established clinical trial groups, electronic support tools) Utilise automatic notification/clinical trial alert systems Development of integrated/global approaches by recruitment companies, pharmaceutical firms, etc. 2007 Adis Data Information BV. All rights reserved. Int J Pharm Med 2007; 21 (4) Ohmann & Kuchinke 266 mentioned previously, many physicians consider the process of recruitment, and in particular the requirements of informed consent, during routine patient visits to be too time-consuming.[13] Thus, patient recruitment is a complex process requiring knowledge of human behaviour, marketing, management expertise and scientific expertise,[18] with the marketing of research becoming more and more an integral part of patient recruitment.[19] Social marketing, a process for influencing human behaviour using marketing principles for the purpose of societal rather than commercial benefit, may be a promising strategy to stimulate trial participation.[20] Patient recruitment technologies can be grouped according to the following categories: repurposed tools (e.g. e-mail, web-based outreach campaigns), monitoring/support technology (status of current recruitment efforts) and planning/design tools (queries against a database, electronic health records [EHRs]).[21] Patient recruitment companies, pharmaceutical firms, contract research organisations (CROs) and consulting companies provide individual services (e.g. call centres) or integrated services. Some examples of an integrated approach are a sponsor-integrated solutions model,[22] an integrated process approach with a physician-centric Investigator Relationship Management (IRM) model[23] and comprehensive patient access plans.[24] BBK Worldwide (Newton, MA, USA), a patient recruitment, planning and implementation company, has developed and institutionalised a code of conduct called ‘Good Recruitment PracticeSM’ (GRP). GRP is a set of principles for improving the recruitment of both patients as study participants and physicians as investigators. For this purpose it helps in creating a communication-rich atmosphere. BBK Worldwide promote GRP as combining the best practices of research with the marketing science of healthcare communications.[25] GRP provides guidance to study sponsors, investigators, study coordinators and other study site staff, referring physicians, recruitment service providers and institutional review boards (IRBs) through an organised set of principles.[26] In contrast to good clinical practice (GCP) where rules determine the conduct of clinical trials, GRP consists only of a set of practical suggestions for improvement. Despite the fact that a few controlled studies have been performed to evaluate interventions to improve recruitment, most reports have been rather anecdotal. Therefore, successful strategies for patient recruitment need to be evaluated in randomised or quasi-randomised trials before they are adopted. Unfortunately there is little high level evidence available on interventions targeted specifically at increasing patient recruitment in clinical trials. The effectiveness of strategies aimed at recruiting under-represented populations into cancer clinical trials was investigated in a systematic review.[27] The authors identified five studies that compared the efficacy or effectiveness of different strategies.[28-32] These five studies used various strategies but only three reported that their specific recruitment strategies, such as media campaigns and church-based project sessions, resulted in an improvement in accrual to cancer trials. The authors of the review concluded that there was limited evidence for efficacious or effective strategies to recruit under-represented populations in cancer-related trials.[27] In order to improve the accrual of older patients to cancer treatment trials, a cluster randomised trial was performed to investigate a multifaceted educational intervention that targeted physicians. The accrual of older patients was not increased by this intervention for various reasons.[33] In a double-blind, randomised trial, an opt-in approach (asked to actively signal willingness to participate in research) was compared with an opt-out approach (patients were contacted repeatedly unless they signalled an unwillingness to participate). The optin approach resulted in lower response rates (38% vs 50%) and a biased sample, favouring the opt-out approach as a recruitment strategy.[34] In a before-and-after comparison between a test and control region in the US, an intervention aimed at improving clinical trial enrolment by using a rapid-tumour reporting system, a nurse facilitator, a quarterly newsletter and a health educator was not found to be effective.[32] In an historical comparison, the inpatient recruitment rate at a tertiary care hospital in Germany was improved by 30% by establishing a central coordination office for clinical trials.[35] Similar improvements have also been achieved in specific research networks and with targeted interventions to support recruitment; however, the accrual rate remained non-satisfactory in the majority of cases.[5,36] It should be noted that in specific areas, and with well structured clinical networks and coordinating units, high recruitment rates can be achieved. Based on an analysis comparing incidence data from the German Paediatric Oncology Register with trial recruitment rates, it could be demonstrated that German paediatric oncology study groups are able to include >80% of patients to clinical trials compared with 10–20% of adult cancer patients.[37] Additional approaches to overcome recruitment problems cover specific communication courses for patient recruitment[38] and the use of recruitment consulting companies.[39] Another approach is based on personal health records (PHRs) with self-reported data from patients. One example is BreastCancerTrials.org, a personalised Internet tool that matches breast cancer patients to the eligibility criteria of clinical trials.[40] The available data suggest that combinations of different types of interventions may be needed to improve accrual to clinical trials. This material is the copyright of the original publisher. Unauthorised copying and distribution is prohibited. 2007 Adis Data Information BV. All rights reserved. Int J Pharm Med 2007; 21 (4) Electronic Health Records and Patient Recruitment Another way to support recruitment is by optimising clinical trial infrastructures. There are already software solutions on the market that specifically target the recruitment process. For example, TCN (ClinicalCentralNetSM) from BBK Worldwide supports the management of enrolment including document dissemination with a web-based tool[41] that consists of a document management system for recruitment materials, study enrolment data capture and data analysis. It creates customised patient recruitment, enrolment and retention status reports and integrates with other applications (e.g. electronic data capture systems). StudyOptimizer from DecisionView Inc. (San Francisco, CA, USA) allows real-time visualisation of recruitment trends based on predictive models and differential equations.[42] Its RecruitmentPlanner module uses standardised best practice for recruitment planning, facilitates collaboration and manages recruitment plans. The StudyDetail module displays recruitment data, financial key indicators and performance predictions, allowing dynamic recruitment planning including factors like seasonality, course correction and alternative recruitment strategies. Of course, all recruitment support tools can only be effective when integrated with electronic data capture, clinical trial management systems and other solutions like interactive voice response. 267 operability of systems, standard vocabularies, security and privacy, ownership issues, and organisational and cultural factors. The major driving forces to overcome these barriers include the provision of national initiatives to (i) aid the implementation of health information structures; (ii) provide adequate incentives for EHR adoption; (iii) encourage better data interoperability and comparability by implementing standards (e.g. clinical vocabularies, message standards, ontologies); (iv) put pressure on industry to adopt open and public standards to enable the integration of systems; and (v) promote changes in the attitudes of doctors and patients by demonstrating and communicating the benefits of EHRs in routine use. There are also major challenges to the use of EHRs in research, including issues relating to the reliability and completeness of databases, variability in medical practice, pervasiveness of unstructured text, lack of specificity of patient data, ability to look across many records and databases, and privacy and human subject regulations. Nevertheless, the adoption of EHR is rising steadily in both hospitals and private practices. Adoption by the regional health information organisations (RHIOs), umbrella organisations for networks and gateways in the US, will be a significant step not only towards a National Health Information Network (NHIN) but also in providing more effective and efficient identification and recruitment of clinical trial participants.[45] A fundamental requirement for the integration of EHR with clinical data acquisition systems is the development of a common data standard. Applicable standards for data integration and aggregation have been developed by the Clinical Data Interchange Standards Consortium (CDISC; an open multidisciplinary, nonprofit organisation that has established worldwide industry standards to support the electronic acquisition, exchange, submission and archiving of clinical trial data) and Health Level Seven (HL7; an American National Standards Institute [ANSI] accredited Standards Developing Organization [SDO]) for EHRs.[46] The Biomedical Research Integrated Domain Group (BRIDG) has provided a model to support the development of data interchange standards and technology solutions that will enable harmonisation between the biomedical/clinical research and healthcare areas. The model emerged from a collaborative effort among clinical trial experts from CDISC, the US NIH/National Cancer Institute (NCI), the US Food and Drug Administration (FDA), HL7 and other organisations. Joint modelling efforts are using the HL7 Development Framework (HDF). The NCI has launched the cancer Biomedical Informatics Grid (caBIG) initiative to speed research discoveries and improve patient outcomes by linking researchers, physicians and patients throughout the cancer community. caBIG is a voluntary network of infrastructure, This material is the copyright of the original publisher. Unauthorised copying and distribution is prohibited. 3. Identifying Potential Recruits from Electronic Health Records Recently, the use of EHRs has been proposed as an answer to the challenges of patient recruitment. The EHR is a longitudinal electronic record of patient health information generated by one or more encounters in any care delivery setting.[43] Included in this information are patient demographics, past medical history, vital signs, medications, laboratory data and reports from surgery, radiology or pathology. On the other hand, data in clinical trials must be documented in specifically designed case report forms and stored with the help of clinical trial management systems. Integrating EHRs and clinical trial data would provide a significant step towards increasing the efficiency and effectiveness of clinical trials; therefore, this area is a major focus of research and experimental activities. However, differences in terminology, classifications, standards, roles of clinicians, data quality management and software technology between the worlds of medical care and medical research need to be addressed. One of the greatest obstacles to the use of clinical data in research is the low level of adoption of EHRs to date; it is estimated that overall only 13% of hospitals in the US have an EHR system in place.[44] Barriers to adoption of EHRs include costs, infrastructure requirements, acceptance by doctors, inter 2007 Adis Data Information BV. All rights reserved. Int J Pharm Med 2007; 21 (4) Ohmann & Kuchinke 268 tools and ideas that enables the collection, analysis, and sharing of data and knowledge along the entire research pathway from laboratory bench to the patient bedside. In an ambitious project, CDISC and HL7 have provided a proof-of-concept named ‘single source’ demonstrating synergistic use of HL7 clinical document architecture (CDA) and CDISC standards to capture data once for use with EHRs and clinical trial databases. Looking forward, one should expect that the incorporation of standards into tools, data structures and workflow will be crucial to enabling dramatic improvements in the ability to recruit patients.[21] A joint technology initiative, the Innovative Medicines Initiative (IMI), has been proposed in the EU.[47] IMI is intended to become a unique pan-European public and private sector collaboration between large and small pharmaceutical and healthcare companies, regulators, academia and patients. The IMI strategic research agenda puts significant value on the availability of quality EHRs across the EU for the purpose of improved pharmacovigilance and clinical trial design. The Knowledge Management Platform of IMI addresses the need for data integration and aggregation across many data compendia, covering the whole spectrum of biopharma and pharmacomedical data. These and other initiatives are likely to have a major impact in the future. ed health information is prohibited with the exception of a limited number of uses; these exceptions include using the data to obtain patients’ authorisation for trial recruitment, use of protected health information without authorisation provided permission is granted by an IRB or use of de-identified data.[53] The regulations are designed to prevent the use of patients protected health information for activities unrelated to clinical care without the patient’s expressed interest and consent. In order to support trial recruitment by clinical data from EHRs, compliance with HIPAA and the corresponding international or national regulations has to be taken into consideration. Regulatory requirements for clinical trials on medicinal products and devices, such as international standards (e.g. GCP) or country specific drug laws, have to be maintained if data management is expanded to include data from EHRs. The various technical aspects are dealt with by researchers, patient portals or EHR vendors, providing prototype solutions for integration. This material is the copyright of the original publisher. Unauthorised copying and distribution is prohibited. At present, EHRs appear to mainly be used on pragmatic and practical issues and pilot or prototype applications. In a survey of US academic health centres, the overall implementation of IT to support clinical research was insufficient and uneven.[48] Only 8% of respondents reported integration of clinical research data with patient clinical data from hospital information systems. Some progress in the area of centralised clinical research data warehouse development has been made, including data mining tools and cohort identification capabilities. Successful examples include Partners HealthCare, the Life Sciences System at the Mayo Clinic developed in collaboration with IBM, the University of Pittsburgh’s Medical Archival System,[48] the Information Warehouse at Ohio State University Medical Center[49] and Mount Sinai’s General Medicine Outpatient Database.[50] EHR systems used to identify potential participants for clinical trials are, among others, the Mayo Clinic system and Kaiser Permanente’s EHR system KP HealthConnect.[44] Most promising is the marriage of EHR tools already used by physicians at the point of care with trial recruitment tools.[51] There are a number of considerations in setting up a trial with eHealth record recruitment, including patient privacy, data integration, regulatory and technical aspects.[52] Different user roles and permissions for clinical versus research roles have to be maintained. However, due to the Health Insurance Portability and Accountability Act (HIPAA) in the US, all unauthorised disclosure of protect 2007 Adis Data Information BV. All rights reserved. So far, only a few studies have systematically investigated the effect of EHR-supported clinical trial recruitment. A significant benefit to clinical trial recruitment rates was reported in a study, comparing traditional recruitment with an EHR-based clinical trial alert system in a before-after study in selected outpatient clinics of a large US academic healthcare system.[54,55] When a patient’s electronic health data met selected clinical trial criteria, the clinical trial system prompted physician consideration of the patient’s eligibility and facilitated secure messaging to the trial’s coordinator. With the trial alert system, a 10-fold increase in the physicians’ referral rate to the trial coordinator and a doubling of the enrolment rate was achieved.[55] In another study, a clinical data repository of the electronic medical record system was used to support recruitment in a rheumatology trial.[56] Ten months’ experience with the prototype are reported. While the system helped identify many potential candidates, the impact on accrual was disappointing. The use of a real-time automated notification system to identify potential patients for a clinical trial on the basis of information routinely entered into the hospital’s computerised registration system was investigated in a before-after study.[57] The automatic notification system improved study investigator notification. Recently, 9 years’ experience with an EHR solution to clinical trial recruitment were reported by a medical group in US, indicating that the involvement of an EHR can streamline patient recruitment by improving the speed of identification of patients, the accuracy of assessing eligibility and interpretability by alerting to patients’ involvement in clinical trials.[58] The group emphasises that the entire cost of EHR implementation and operation is paid for by its clinical trials programme. Int J Pharm Med 2007; 21 (4) Electronic Health Records and Patient Recruitment 4. Conclusions Integrating EHRs into clinical trials has major potential to increase recruitment rates. However, the prerequisite for this is the widespread adoption of EHRs. Major driving forces to overcome existing barriers include nationwide initiatives for implementation of health information structures, strict adherence to standards for data interoperability, software solutions based on open and public standards not on proprietary technology, and changes in the attitudes of doctors and patients. EHRs should include fresh, rich, relevant and consistent data and should support interoperability between the worlds of medical care and clinical research. Physicians should adopt this support to increase referrals to clinical trials. However, an integrated EHR or alerting system alone seems insufficient to improve recruitment as a whole when viewed from the recruitment lifecycle position. In order to be successful, a better cooperation between patient, physician, investigator and other trial participants is strongly needed. Patient recruitment is a communication intensive process involving many human ‘soft’ factors. 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