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Bridging Behaviorism A New Approach to Engagement Speakers: • Dennis Richling, MD, Chief Medical and Wellness Officer, HealthFitness (moderator) • Edward Framer, Ph.D., Director, Health & Behavioral Sciences, Science and Analytics, Health Fitness Corporation • Fred Hanna, Ph.D., Professor of Counselor Education, University of Northern Colorado; author, Therapy with difficult clients: Using the precursors model to awaken change 2 © 2013 Health Fitness Corporation Two Models, One Goal: Sustained Engagement Dennis Richling, MD, Chief Medical and Wellness Officer, HealthFitness (moderator) 3 © 2013 Health Fitness Corporation Engagement • A Pledge, or a Promise Participation …is a marriage -an alignment of purpose and values 4 © 2013 Health Fitness Corporation How Do We Engage People? Educate them… Incent them… Reframe the message… Open a door 5 © 2013 Health Fitness Corporation Motivation is Important to Change Behavior 6 © 2013 Health Fitness Corporation Goal: Adopt Healthy Behaviors for the rest of their life 7 © 2013 Health Fitness Corporation How much motivation do we need? • A new behavior model… Dr. BJ Fogg Stanford Persuasion Technology Laboratory 8 © 2013 Health Fitness Corporation B =M A T Fogg Behavior Model Behavior Shaping Motivation High Motivation Low Motivation Desired Behavior Hard to do Ability Easy to do 9 © 2013 Health Fitness Corporation Exciting New Research? Yes, but... 10 © 2013 Health Fitness Corporation When Do Behaviors Change? • Epiphanies • Change of context • Psychological processes • Make it easier 11 © 2013 Health Fitness Corporation Bridging Science to Increase Engagement 10% 10% 15% Motivated with Risks Little Motivation and Risks 65% No Motivation and Risks No Risks 12 © 2013 Health Fitness Corporation Bridging Behaviorism Radical Behaviorism Transtheoretical Model Precursors Model Fogg Behavior Model 13 © 2013 Health Fitness Corporation A New Look at What Radical Behaviorism (Behavior Analysis) has to Offer Health Promotion and Engagement Edward Framer, Ph.D., Director, Health & Behavioral Sciences, Science and Analytics, Health Fitness Corporation 14 © 2013 Health Fitness Corporation Behavioral Approach? • Emphasis on measurement • Emphasis on observable results • Criteria = behavior change • Justification 15 © 2013 Health Fitness Corporation How the conversation got started 1. Can we work together to improve how HealthFitness builds it intervention models? 2. Engagement is critical to the success of health promotion and in fact all therapeutic change 3. Schools of psychotherapy, coaching and health behavior change, including even the Eastern thinking of yoga psychology 4. Why behaviorism is often the odd man out 5. Assertion: Radical behaviorism also deals with consciousness, thoughts and feelings 6. How can we use these various approaches, together, to improve engagement? 7. How can we use the various approaches, together, to improve health behavior change? 16 © 2013 Health Fitness Corporation Bridging Behaviorism Radical Behaviorism Transtheoretical Model Precursors Model Fogg Behavior Model 17 © 2013 Health Fitness Corporation Radical Behaviorism • Skinnerian behaviorism or operant psychology • Why radical? – Methodological behaviorism only what is observable from the outside? – Radical behaviorism accepts consciousness – Thoughts are behaviors, too – The same rules that apply to learning to stop a car when the light turns red apply to learning to have or change thoughts or statements 18 © 2013 Health Fitness Corporation Radical Behaviorism and Health Promotion • What does behaviorism, and especially radical behaviorism, have to offer the health promotion/wellness field that most of us have come to love? – An analytic framework – Behavior change technologies – A way to clarify the intrinsic/extrinsic incentives fight – Both individual-clinical and population-culture approaches 19 © 2013 Health Fitness Corporation Incentives, Rewards, Reinforcers • Incentive – “…the expectation of reward that induces action or motivates effort.” (www.thefreedictionary.com) 20 © 2013 Health Fitness Corporation Incentives, Rewards, Reinforcers • Reward – “Something given or received in recompense for worthy behavior….” (www.thefreedictionary.com) 21 © 2013 Health Fitness Corporation Incentives, Rewards, Reinforcers • Positive Reinforcer Don't Shoot the Dog! The New Art of Teaching and Training. By Karen Pryor Strengthens behavior it follows 22 © 2013 Health Fitness Corporation Example: Timeframes for Incentives, Rewards & Reinforcers Incentive Long-term $650/Yr 500 pts/Yr Reward Intermediate $10/Wk Movie ticket Reinforcer Brief $0.05/Min 1 pt/20 steps 23 © 2013 Health Fitness Corporation Two Types of Learning/Conditioning • Pavlovian or Classical Conditioning • Operant Conditioning http://psychology.about.com/od/behavioralpsychology/a/classical-vsoperant-conditioning.htm © 2013 Health Fitness Corporation 24 Discriminative Stimulus • “When a stimulus signals the availability of reinforcement it is called the SD, or discriminative stimulus. …it reliably signals the availability of reinforcement.” • “Stimulus control is said to occur when an organism behaves in one way in the presence of a given stimulus and another way in its absence.” • In plain English: A reliable cue or trigger http://en.wikipedia.org/wiki/Stimulus_control 25 © 2013 Health Fitness Corporation Subtle reminders to make healthy choices easier Case Example: Eastman Chemical Company As part of the company’s health management efforts, Eastman leadership told employees the company was placing green spoons in the cafeteria’s healthy food choices and red spoons in the less healthy foods. Jim Rogers Chairman & CEO “Hopefully, over time, we’re going to find ourselves reaching for the green spoon a lot more than the red spoon.” Eastman Chemical Company 26 © 2013 Health Fitness Corporation Antecedent(s), Behavior & Consequence Antecedent(s) •Doctor says I need to exercise more •Worksite Health Coach asks about my doctor’s exercise rec. •Plan results in 10 daily 1 minute calls from my coach in 3 weeks Behavior •I wonder how I, someone who hates exercise, will do that. •I get upset, but admit that I need help •With each cue I get up and walk at least 100 steps. I also try to get 100 steps on non call days. (Use Outlook) Consequence •I feel bad, but do nothing. I don’t think about PA. •Coach praises my honesty and offers to help me setup a plan. •I earn regular praise from my coach and even begin to praise myself. I also start to feel more relaxed. 27 © 2013 Health Fitness Corporation Incentives, Rewards, Reinforcers • Positive Reinforcer Don't Shoot the Dog! The New Art of Teaching and Training. By Karen Pryor Strengthens behavior it follows 28 © 2013 Health Fitness Corporation Negative Reinforcer; Punisher • Negative Reinforcer or Reinforcement (strengthens behavior) • Punisher or Punishment (weakens behavior) 29 © 2013 Health Fitness Corporation Escape and Avoidance Behavior ESCAPE: perform an operant response that gets you away from an ongoing punishing stimulus. “Get me out of here” AVOIDANCE: perform an operant response that prevents the occurrence of a punishing stimulus. “Prevent pain/discomfort” 30 © 2013 Health Fitness Corporation Escape and Avoidance Shuttle Box www.themezoom-neuroeconomics.com 31 © 2013 Health Fitness Corporation Summary • Many more principles that have application to health promotion • Attaches to so much else in the field, including the work Dr. Hanna will speak about next and the introductory material that Dr. Richling used to set up our discussion. 32 © 2013 Health Fitness Corporation Precursors Model: Foundations for Successful Engagement and Change Fred Hanna, Ph.D., Professor of Counselor Education, University of Northern Colorado; author, Therapy with difficult clients: Using the precursors model to awaken change 33 © 2013 Health Fitness Corporation Three Levers for Engagement Motivation Involvement Perseverance Engagement 34 © 2013 Health Fitness Corporation Defining the Levers Involvement • Dedication to a task or undertaking that often includes strong interest, devotion, fascination and/or commitment. Motivation • The desire to attain a goal; includes the exertion of effort and willpower toward achieving that goal. Perseverance • Sustained drive and energy toward a desired goal; includes the determination to break through any barriers. 35 © 2013 Health Fitness Corporation Stages of Change and Engagement Precontemplation Contemplation Preparation Action Maintenance 36 © 2013 Health Fitness Corporation Bridging Behavior, Cognition and Affect The dynamic Interplay of Self, Mind, Body and Therapeutic Change I Source: Fred J. Hanna, PhD © 2013 Health Fitness Corporation 37 Precursors and Change 38 © 2013 Health Fitness Corporation Precursors Assessment Problem or Issue: Precursor and its Markers None (0) Trace (1) Small (2) Adequate (3) Abundant (4) 1. Sense of Necessity • Expresses desire for change • Feels a sense or urgency 2. Willing for Anxiety or Difficulty • Open to experiencing emotion • Likely to take risks 3. Awareness • Able to identify problems • Identifies thoughts, feelings 4. Confronting the Problem • Courageously faces the problem • Sustained attention toward issue 5. Effort toward Change • Eagerly does homework • High energy; active cooperation 6. Hope for Change • Positive outlook; open to future; • High coping; therapeutic humor 7. Social Support for Change • Wide network of friends, family • Many confiding relationships © 2013 Health Fitness Corporation 39 Bridging Behaviorism Radical Behaviorism Transtheoretical Model Precursors Model Fogg Behavior Model 40 © 2013 Health Fitness Corporation © Used with permission © 2013 Health Fitness Corporation 41 Q&A • Dennis Richling, MD, Chief Medical and Wellness Officer, HealthFitness (moderator) • Edward Framer, Ph.D., Director, Health & Behavioral Sciences, Science and Analytics, Health Fitness Corporation • Fred Hanna, Ph.D., Professor of Counselor Education, University of Northern Colorado; author, Therapy with difficult clients: Using the precursors model to awaken change 42 © 2013 Health Fitness Corporation Appendix 43 © 2013 Health Fitness Corporation Antecedent(s), Behavior & Consequence Antecedent(s) Behavior • Stop light turns from green to yellow • Foot moves from gas pedal to brake pedal • Car begins to slow down • Stop light turns from yellow to red • Foot presses harder on the brake pedal • Car slows to a stop • Stop light turns from red to green • Foot moves from brake to gas pedal and presses down Consequence • Car begins to speed-up 44 © 2013 Health Fitness Corporation Antecedent(s), Behavior & Consequence Antecedent(s) • Girl in class smiles at me • My watch alarm rings 3 times per hour • A new girl in class smiles at me Behavior • I look away thinking: “She probably doesn’t really like me” Consequence • Next time the girl and I look at each other, neither of us smiles • Each time I try to think: “When someone smiles at you, smile back” • When I think this 10 times, my Mom gives me $1.00 extra • I smile back at her and introduce myself • She says “I’m Sue and I just transferred here 45 © 2013 Health Fitness Corporation