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Economic Utility Guided Notes What is “Utility”? Useful products make our lives ________________. They provide us with something _______________. They have utility - _____________________. Utility is about satisfying wants and __________________ o If customers are satisfied with what a product offers because it fulfills a desire, _______________________________________________ o If no, the product _____________________ Self Interest Fuels Utility Consumer and businesses buy products that _____________them – the products with the most ___________________ The first products consumers buy are the ones that benefit them the __________________ - the products with the most utility What to make? Businesses work to satisfy consumers demand for products and ____________ Marketing tries to: o Improve existing _____________________________ o Develop better ______________________________ o Change how products and services are delivered These changes are called “__________________________” Form and Task Utility A products Form is tangible – whatever can be noticed by the ____________ o Styles o Scents o Flavors o _______________ o _______________ o _______________ Marketers change the tangible parts of goods to create utility o _______________________ is created when the physical characteristics of a product are changed to make it __________________________ o ______________________ is created when the characteristics of a service are changed to make it more ______________________ Time Utility Getting the timing right to make a product available to ______________ Requires looking ahead and _________________ what will be needed in the _____________ Marketers make changes to avoid or correct problems with timing Time Utility is created when products are made available at the time they are needed or ____________________________ Place Utility Place is the right location for products and _______________________ - on a shelf, in the showroom, at the fair, in the warehouse, at the office……. Making changes to a product or service’s location can create ______________________ o The usefulness created by making goods and services available at the place they are needed or wanted by consumers Possession Utility Possession involves selling ________________________________________________________ The exchange of money for a product or service shifts ____________________ Possession utility is the usefulness created when the ownership of a product is transferred from the seller to the _________________ or when a service is performed by the ______________________ Marketers make changes that affect the purchasing process by making it easier to buy a _________________________________________ How does marketing influence utility? Marketing is about making a connection between a product or service and _______________________________ To do this they share information on product benefits with consumers and encourage _____________________________________ Marketing tools: o Displays o Advertising o Mailings o _________________________ o _________________________ Form Utility – Product changes are made in production – Marketing recommends _________________ to the product ___________ after analyzing what consumers want. Time Utility – Marketing works to understand when consumers want a ____________________ and work to plan and schedule all of the steps in the product ____________________________ Place Utility – Marketing determines the best __________________ to place the product where it will meet consumer’s needs. Possession Utility – Marketing analyzes what barriers prevent consumers from buying the product or service and design ways to ___________________