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8 Myths and Misconceptions about Communication in Organizations Myth 1: Meanings are in words • What a word means to us may not mean the same to someone else • Meanings are in people, not words • What we say to others might convey a meaning we are not trying to convey Myth 2: Communication is a verbal process • How we say something and how we act impact just as much as what we say • Communication is not only a verbal process but a nonverbal process as well • Nonverbal actions can contradict verbal messages and when they do most people believe the nonverbal Myth 3: Telling is communicating • Telling is only part of communication • Must be sensitive to other people’s views and communication skills • Telling someone something is not communicating with them Myth 4: Communication will solve all our problems • Communication can either create or help overcome problems • Communication should be adjusted to the situation • Forcing people to communicate sometimes will cause matters to get worse • Communicating more effectively can help avoid some situations that result in problems Myth 5: Communication is a good thing • Communication is a tool • Communication is neither a good nor a bad thing • The way you use communication determines if it is a good thing or bad thing • We use communication for both positive and negative purposes Myth 6: The more communication, the better • The quality of communication is important not the pure quantity of it • The more people talk to one another, the better the decision made is not always the case • Ignorance does not produce intelligence Myth 7: Communication can break down • Human communication does not break down rather we communicate unsuccessfully • You cannot NOT communicate • Communication is always being expressed even without words, hence nonverbal communication Myth 8: Communication is a natural ability • Communication is a learned ability • We acquire our communication skills through our education as well as our experiences • Communication competence can be learned • Practicing can and will help you communicate better