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Building Store Brand Consistency and Trust Safety and performance are essential to driving consumer acceptance preference for store brands. UL’s quality assurance services help develop products that are on-brand and on target to meet your customers’ expectations. Correct brand positioning and concept validation are fundamental to successful product development and creating a competitive advantage. Strategic review points within a product’s lifecycle make it easier to identify critical assessment stages within the supply chain to help ensure product consistency, increase consumer acceptance, and minimize the risk of costly recalls. UL’s customized programs deliver quality and safety solutions designed to fulfill the unique needs of store brand retailers and private label manufacturers. Our portfolio of supply chain risk management programs employ performance and compliance protocols to help bring new products from concept to shelf, and build consumer confidence in the quality, safety, and performance of your products. Our new product evaluations identify areas for improvement, and minimize exposure to product failure and costly recalls by implementing targeted quality prevention check points through the supply chain: • Purity and stability of raw ingredients and finished goods • Product feature and comparative evaluations • Regulatory consultation • Consumer acceptability and preference • Label claims • Manufacturing and cGMP audits • Performance evaluations • Corrective action analysis For more details on how UL can help ensure the safety and quality of your products contact [email protected] or visit ul.com/store-brands. UL and the UL logo are trademarks of UL LLC © 2013. 06.12.13 / US THE PROCESS REGULATORY DOCUMENT REVIEW POTENTIAL NEW ITEM EVALUATION LABEL REVIEW New Item Specifications UL provides additional consumer product services including: CUSTOMER SATISFACTION EVALUATION • Product specification development Corporate Category Managers Customer Feeback • Supplier selection IN-HOUSE QA LAB • Analytical, microbiological, GMO/DNA, physical & performance testing OHSA/Rx DRUG HOLDING BENEFITS • Stability studies for expiration dating Vendors Shipment Distribution Centers Distribution • Sensory evaluations and consumer studies Retail Stores • Label reviews INDIVIDUAL VENDOR DUE DILIGENCE AND ANNUAL AUDITS FIRST SHIPMENT TESTING AND INSPECTION DC PRODUCT QUALITY TOURS • Manufacturing audits IN-STORE AUDITS DEVIATION/CAPA PROGRAM Since 1894, UL has been a respected leader in safety science. Today, UL is advancing its commitment to protecting people, products and places through expert advisory and independent quality assurance testing, inspections, and assessments for a wide range of consumer products. Our network of more than 131 laboratory testing and certification facilities in 39 countries helps drive the integrity of global supply chains, optimize product performance and protect brands. For more details on how UL can help ensure the safety and quality of your products contact [email protected] or visit ul.com/store-brands. UL and the UL logo are trademarks of UL LLC © 2013. 06.12.13 / US