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CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE EVENT_CODE APR2016 ASSESSMENT_CODE MCA3040_APR2016 QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 1437 QUESTION_TEXT Explain the any 5 characteristics of Technical communication SCHEME OF EVALUATION Technical Communication-Targets a Specific Reader You have to customize the information for a particular reader Example: sometimes you will be aware of your potential reader, for ex, writing a proposal to your manager. You think about the person’s background, responsibilities, history with organization, attitude and alike while preparing the proposal. (2 marks) Technical Communication-Helps reader solve problems The technicals writer must anticipate the questions a user would ask about the software. “Sometimes your user and constituents won’t know the correct question to ask. In those cases try to think out the questions for them and answer them in advance. Provide them with the conversation starter and they are more likely to be engaged (2 marks) Technical Communication-Part of organizational context Technical communication is created by people working within or for an organization to further its goals. For ex, Education department oversees the programs in vocational education. Every activity undertaken by the department involves technical communication (2 marks) Technical communication –Created collaboratively Technical communicators work with other creative people like production specialists, lawyers and technical professionals to create a better document to convey the synergy and creativity of the collaboration. Because of collaborative nature of technical communication, inter-personal skills are very essential. (2 marks) Technical communication-Synergy of words and graphics Graphical images can clearly convey complex concepts which cannot be easily conveyed through words. For narrative purpose a writer can depend on words and for simplification of concepts, can depend on graphics. In short, technical Communication is a synergy of both words and graphics (2 marks) Technical Communication – Involves visualization Design features make the technical document more effective and user friendly to the reader. Technical communicators visualise documents for the following purposes 1.To make the document attractive: Good design 2.To help the reader navigate the document: Design features help readers to see where they are and what they want from the text 3.To help the reader understand the document: design features help a reader to recognize the patterns, colors, size of the design elements, and able to better understand the document (2 marks) Technical Communication -Involves –high-tech tools The personal computer along with the printer is used in every phase of the document production. Technical writer uses word processing software, graphics software and desktop publishing software for the completion of technical communication (2 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 1438 QUESTION_TEXT Discuss the key points that would direct you towards concise writing. SCHEME OF EVALUATION i.Direct writing Avoid old fashioned, stuffy phrases and long winded sentences associated with classic formal writing. Focus directly on the matter to be told. Express your ideas in straight forward, conversational style. Practise using the shorter words to make your writing better List some long phrases and equivalent appropriate word: For ex, At this point in time: can be written as Now. (3 marks) ii.Sentence construction a.Word order: Usage of correct words at the right place. You place the words in the right order. Rule you need to follow is to place the word or phrase as close as possible to other word or phrase related to it in meaning or grammar (1 mark) b.Ambiguity: the word may be placed in such a position that it can give meaning to a varying range of elements within the sentence (1 mark) c.Brevity: the words may be omitted to make a sentence short (1 mark) d.Use Lists: Lists are useful tools to shorten the length of your sentences in technical writing. By converting sentences into lists, information can be given in small chunks. They are easier to understand and remember Lists can be made using bullets or numbers i.Lists with bullets: The list can be bulleted when; ∙You don’t need to follow any specific order ∙You want to highlight special features ∙You want to list options ii.List the numbers:-the lists can be numbered when; ∙You have to follow a strict order ∙You have to list alternatives ∙You have to make recommendations (2 marks) e.Focus on action words Focus on action words, don’t express it in other words (nouns) (1 mark) f.Emphasis the most important: Placing the main information in the sentence, in the right place will help you to control the length of the sentence g.Express parallel elements in parallel structure: the coordinating elements in a sentence should be stated in the same grammatical form. Crafting and sustaining a recognizable pattern makes the sentence easier to understand (1 mark) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 73150 QUESTION_TEXT Explain different phases of SDLC i. Feasibility (2 Marks) ii. Requirement Analysis and Design (2 Marks) SCHEME OF EVALUATION iii. Implementation (2 Marks) iv. Testing (2 Marks) v. Maintenance (2 Marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 115113 QUESTION_TEXT Explain the hierarchical structures in information. SCHEME OF EVALUATION [Scheme: 4 x 2½ = 10 Marks] Hierarchical structures in information: Marks] Horizontal Structure: Explanation Vertical Structures: Explanation Linear Structures: Explanation Non–Linear Structures: Explanation [4 x 2½ = 10