Download CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE

CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
Jan2017
ASSESSMENT_CODE BT0071_Jan2017
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
1436
QUESTION_TEXT
Explain various Audience adaptation
SCHEME OF
EVALUATION
Add information readers need to understand your document
Omit information your readers do not need
Change the level of information you currently have
Add examples to help readers understand
Change the level of your examples
Change the organization of your information
Strengthen transitions
Work on sentence clarity and economy
Change sentence style and length
Create topic sentences for paragraphs and paragraph groups
Use more or different graphics
Use heading and lists
Break text up or consolidate text into meaningful usable
portions
Understanding multiculturalism
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
1437
QUESTION_TEXT
Explain any 5 characteristics of Technical communication
SCHEME OF
EVALUATION
Technical Communication-Targets a Specific Reader
You have to customize the information for a particular reader
Example: sometimes you will be aware of your potential reader, for ex,
writing a proposal to your manager. You think about the person’s
background, responsibilities, history with organization, attitude and alike
while preparing the proposal. (2 marks)
Technical Communication-Helps reader solve problems
The technicals writer must anticipate the questions a user would ask
about the software. “Sometimes your user and constituents won’t know
the correct question to ask. In those cases try to think out the questions
for them and answer them in advance. Provide them with the
conversation starter and they are more likely to be engaged (2 marks)
Technical Communication-Part of organizational context
Technical communication is created by people working within or for an
organization to further its goals. For ex, Education department oversees
the programs in vocational education. Every activity undertaken by the
department involves technical communication (2 marks)
Technical communication –Created collaboratively
Technical communicators work with other creative people like
production specialists, lawyers and technical professionals to create a
better document to convey the synergy and creativity of the
collaboration. Because of collaborative nature of technical
communication, inter-personal skills are very essential. (2 marks)
Technical communication-Synergy of words and graphics
Graphical images can clearly convey complex concepts which cannot be
easily conveyed through words. For narrative purpose a writer can
depend on words and for simplification of concepts, can depend on
graphics. In short, technical Communication is a synergy of both words
and graphics (2 marks)
Technical Communication – Involves visualization
Design features make the technical document more effective and user
friendly to the reader. Technical communicators visualise documents for
the following purposes
1.To make the document attractive: Good design
2.To help the reader navigate the document: Design features help readers
to see where they are and what they want from the text
3.To help the reader understand the document: design features help a
reader to recognize the patterns, colors, size of the design elements, and
able to better understand the document (2 marks)
Technical Communication -Involves –high-tech tools
The personal computer along with the printer is used in every phase of
the document production. Technical writer uses word processing
software, graphics software and desktop publishing software for the
completion of technical communication (2 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
73143
QUESTION_TEXT
What are the indicators of excellence in technical communication?
Explain each in few sentences.
SCHEME OF
EVALUATION
Honesty
Accuracy
Clarity
Comprehensiveness
Accessibility
Brevity
Professionalism
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
115111
QUESTION_TEXT
Differentiate between Micro and Macro Editing. Explain the role of
a technical editor.
Differences between Micro and Macro Editing:
[2½ Marks + 2½ Marks = 5 Marks]
SCHEME OF
EVALUATION
Role of a technical Editor:
[5 Marks]
Improving text material
Examining the graphics for appropriateness and balance.
Identifying sections that need fuller development.