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CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE EVENT_CODE Jan2017 ASSESSMENT_CODE BT0071_Jan2017 QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 1436 QUESTION_TEXT Explain various Audience adaptation SCHEME OF EVALUATION Add information readers need to understand your document Omit information your readers do not need Change the level of information you currently have Add examples to help readers understand Change the level of your examples Change the organization of your information Strengthen transitions Work on sentence clarity and economy Change sentence style and length Create topic sentences for paragraphs and paragraph groups Use more or different graphics Use heading and lists Break text up or consolidate text into meaningful usable portions Understanding multiculturalism QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 1437 QUESTION_TEXT Explain any 5 characteristics of Technical communication SCHEME OF EVALUATION Technical Communication-Targets a Specific Reader You have to customize the information for a particular reader Example: sometimes you will be aware of your potential reader, for ex, writing a proposal to your manager. You think about the person’s background, responsibilities, history with organization, attitude and alike while preparing the proposal. (2 marks) Technical Communication-Helps reader solve problems The technicals writer must anticipate the questions a user would ask about the software. “Sometimes your user and constituents won’t know the correct question to ask. In those cases try to think out the questions for them and answer them in advance. Provide them with the conversation starter and they are more likely to be engaged (2 marks) Technical Communication-Part of organizational context Technical communication is created by people working within or for an organization to further its goals. For ex, Education department oversees the programs in vocational education. Every activity undertaken by the department involves technical communication (2 marks) Technical communication –Created collaboratively Technical communicators work with other creative people like production specialists, lawyers and technical professionals to create a better document to convey the synergy and creativity of the collaboration. Because of collaborative nature of technical communication, inter-personal skills are very essential. (2 marks) Technical communication-Synergy of words and graphics Graphical images can clearly convey complex concepts which cannot be easily conveyed through words. For narrative purpose a writer can depend on words and for simplification of concepts, can depend on graphics. In short, technical Communication is a synergy of both words and graphics (2 marks) Technical Communication – Involves visualization Design features make the technical document more effective and user friendly to the reader. Technical communicators visualise documents for the following purposes 1.To make the document attractive: Good design 2.To help the reader navigate the document: Design features help readers to see where they are and what they want from the text 3.To help the reader understand the document: design features help a reader to recognize the patterns, colors, size of the design elements, and able to better understand the document (2 marks) Technical Communication -Involves –high-tech tools The personal computer along with the printer is used in every phase of the document production. Technical writer uses word processing software, graphics software and desktop publishing software for the completion of technical communication (2 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 73143 QUESTION_TEXT What are the indicators of excellence in technical communication? Explain each in few sentences. SCHEME OF EVALUATION Honesty Accuracy Clarity Comprehensiveness Accessibility Brevity Professionalism QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 115111 QUESTION_TEXT Differentiate between Micro and Macro Editing. Explain the role of a technical editor. Differences between Micro and Macro Editing: [2½ Marks + 2½ Marks = 5 Marks] SCHEME OF EVALUATION Role of a technical Editor: [5 Marks] Improving text material Examining the graphics for appropriateness and balance. Identifying sections that need fuller development.