Download PMP Test – C10_02 01. There have been many work

Profesor:
Francisco Javier Sanz Pérez
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PMP Test – C10_02
01.
There have been many work packages completed successfully on the project and the
sponsor has made some recommendations for improvements. The project is on
schedule to meet an aggressive deadline when the successor activity to a critical path
activity suffers a major setback. The activity has 14 days of float and is being
completed by four people. There are two other team members with the skill set to
assist the troubled activity, if needed. The project manager receives a call that three
other team members are attempting to be removed from the project because they do
not feel the project can be successful. When the project manager pursues this, she
discovers that those team members have issues that have not been addressed. Which
of the following is the best thing to do to improve the project management?
A.
B.
C.
D.
02.
The project has 13 team members and affects over 15 departments in the organization.
Because the project has completed 20 percent of the project to date and has had
successful performance reports from five of the affected departments, the project
manager holds a party to celebrate. The project manager invites to the party key
stakeholders from all of the departments, in order to give those providing good reviews
an informal opportunity to communicate good things to those departments that have
not yet been affected by the project. At the party, the project manager walks around to
try to discover any relevant information that would help the project be more successful.
He happens to hear a manager of one of the departments talking about setting up more
regular meetings on the project. The best thing for the project manager to do would be
to first:
A.
B.
C.
D.
03.
Record the effectiveness of the party in the project lessons learned.
Review the information distribution methods on the project.
Hold a meeting of all the stakeholders to discuss their concerns.
Make sure the manager has a copy of the Communications management plan so
he is reminded that such concerns should be sent to the project manager directly.
A large project is underway when one of the team members reviews the project status
report. He sees that the project is currently running late. As he looks at the report
further, he notices that the delay will cause one of his activities to be scheduled during
a time he will be out of the country and cannot work on the activity. This is of great
concern because he is very committed to the project being successful and he does not
want to be the cause of the project being further delayed. What is the BEST THING to
do?
A.
B.
C.
D.
04.
Have the team members immediately assist the troubled activity.
Investigate why the project schedule is aggressive.
See who can replace the three team members.
Create an issue log.
Contact the project manager immediately to provide him with his schedule.
Include the information on his next report.
Request that the issue be added to the project issue log.
Recommend corrective action.
Your project had a difficult time receiving formal approval of the project management
plan because there were so many stakeholders whose requirements were not
approved for inclusion in the project. These stakeholders argued and held up the
project while they held meeting after meeting about their requirements. The project was
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finally approved and work was begun six months ago. All of the following would be
good preventive actions to implement except:
A.
B.
C.
D.
05.
The project manager is expecting a deliverable to be submitted by e-mail from a team
member today. At the end of the day, the project manager contacts the team member
to notify them that it has not been received. The team member apologizes and says
that he was not able to e-mail the deliverable, and it was sent through the mail instead.
The team member goes on to explain that he notified the project manager that this
would occur during a phone conversation they had while the project manager was
traveling. "Wasn't that the conversation we had when I told you I could not hear you
well due to poor cell phone coverage?" asks the project manager. "Yes," replies the
team member. What could have avoided this problem?
A.
B.
C.
D.
06.
Hold senior positions in the performing organization.
Are well-educated.
Be capable of understanding complex technical issues.
Show consideration for the thoughts and feelings of others.
The meeting chair should try to ensure that:
A.
B.
C.
D.
10.
Project manager.
Team.
Sponsor.
Stakeholders.
Most effective communicators are generally those who:
A.
B.
C.
D.
09.
Historical records for future projects.
Planning record for the current project.
Informing the team about what the project manager has done.
Informing the team about the project management plan.
Lessons learned are BEST completed by:
A.
B.
C.
D.
08.
Para lingual communication.
Adding to the issue log after the phone call.
Better attention to determining Communications requirements.
Feedback during the communication.
Company procedures require the creation of a lessons learned document. Which of the
following is the best use of lessons learned?
A.
B.
C.
D.
07.
Keep a file of what requirements were not included in the project.
Make sure the change control process is not used as a vehicle to add back the
requirements into the project.
Maintain an issue log.
Hold meetings with the stakeholders to go over the work that will not be added to
the project.
Ground rules are defined and understood.
Team leaders are the only ones allowed to speak.
All agenda topics are completed regardless of how long the meeting takes.
That adequate time is devoted to non-agenda topics as they are brought up.
Which of the following statements about administrative closure is false?
A.
Lessons learned should be limited to causes of variance and the reasoning
behind the corrective action chosen.
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B.
C.
D.
11.
Which of the following is most likely to result from communication barriers?
A.
B.
C.
D.
12.
Encouraging the team to socialize outside of work.
Moving the project status meetings from morning to afternoon.
Working with the team members to identify the source(s) of the conflict.
Scheduling an off-site team building workshop.
Performance reports:
A.
B.
C.
D.
18.
Very little.
Less than half.
A significant majority.
100%.
If the project is experiencing increasing levels of conflict due to poor communication,
which of the following is least likely to improve the situation?
A.
B.
C.
D.
17.
Needed weekly on most projects.
More accurate when generated by project management software.
An important component of effective project management.
Most useful when kept to a single page.
Most project managers spend _________ of their time dealing directly with
stakeholders.
A.
B.
C.
D.
16.
Making presentations to stakeholders.
Completing technical assignments, especially during the design phase.
Understanding the personal objectives of project team members.
Preparing written descriptions of project status.
Project performance reports are:
A.
B.
C.
D.
15.
Cost or schedule variances exceed 10%.
The project manager calls a meeting to discuss schedule slippage.
The project manager calls a meeting to discuss cost overruns.
The customer requests additional work not covered in the contract.
Which of the following would not normally be a requirement for the role or position of
project manager?
A.
B.
C.
D.
14.
Agreement on scope.
Schedule pressure.
Staff turnover.
Interpersonal conflict.
Formal, written correspondence with the customer is required when:
A.
B.
C.
D.
13.
Administrative closure may occur at the end of a phase or at the end of a project.
Even though the project records are complete, administrative closure is not
complete until other relevant databases have been updated.
Administrative closure is similar to scope verification.
Are seldom necessary on small projects.
Provide the basis for identifying appropriate corrective action.
Can provide insight into project problem areas.
Should be prepared monthly.
The project’s communications requirements can be affected by the:
A.
Availability of word processing software.
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B.
C.
D.
19.
Project status review meetings are generally:
A.
B.
C.
D.
20.
D.
Interactive.
Writing.
Informal.
Verbal.
What best expresses the relationship and/or difference between the change log and
issues log?
A.
B.
C.
D.
25.
Channel.
Feedback.
Code.
Noise.
What mode of communication should be used to resolve a contractual problem?
A.
B.
C.
D.
24.
Manage stakeholder’s expectations.
Communications planning.
Identify stakeholders.
Acquire project team.
In the basic model of communication, what element has always associated with the
message to be distributed?
A.
B.
C.
D.
23.
Restates some of the things said to confirm understanding.
Finishes the speaker’s sentences to show understanding.
Writes everything down to demonstrate the importance of what the speaker is
saying.
Nods frequently to show interest and enthusiasm.
What sets the managerial process management strategy stakeholders?
A.
B.
C.
D.
22.
Of defined duration and regularly scheduled.
Focused on problem-solving.
Recorded on video or audio tape.
Limited to a discussion of cost and schedule performance.
Listening involves more than hearing sounds. The good listener:
A.
B.
C.
21.
Installation of engineering workstations.
Biases of the stakeholders.
Use of computer aided design tools.
The change log includes the changes approved and issues log that are being
processed.
Issues log contains controversial incidents while the change log contains change
requests.
The change log includes the changes approved and the issues log changes
requested.
The issues log shows all the conflicts that have occurred when processing the
changes reflected in the change log.
What formula can be used directly in a forecast report?
A.
B.
C.
D.
AC+ (BAC-EV).
EV-AC.
EV-PV.
% advance X BAC.
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PMP Test – C10_02
Solution
QUESTION
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
GROUP
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
Communication
ANSWER
D
B
D
D
D
A
D
D
A
A
D
D
B
C
C
B
C
C
A
A
C
C
B
B
A
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