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Chapter 7: Motivation Concepts 7-1 Copyright © 2015 Pearson Education Ltd. LO 1 Key Elements of Motivation The three key elements of motivation are: 1. Intensity: concerned with how hard a person tries. 2. Direction: the orientation that benefits the organization. 3. Persistence: a measure of how long a person can maintain his/her effort. 7-2 Copyright © 2015 Pearson Education Ltd. LO 2 Marlow’s Hierarchy of Needs 7-3 Copyright © 2015 Pearson Education Ltd. LO 2 Theory X and Theory Y Theory X assumptions are basically negative. Employees inherently dislike work and must be coerced into performing. Theory Y assumptions are basically positive. Employees can view work as being as natural as rest or play. 7-4 Copyright © 2015 Pearson Education Ltd. LO 2 Herzberg’s Two-Factor Theory 7-5 Copyright © 2015 Pearson Education Ltd. LO 2 McClelland’s Theory of Needs The theory focuses on three needs: 1. Need for achievement (nAch) 2. Need for power (nPow) 3. Need for affiliation (nAfl) 7-6 Copyright © 2015 Pearson Education Ltd. LO 3 Self-Determination Theory Proposes that people prefer to feel they have control over their actions. Self-determination theory acknowledges that extrinsic rewards can improve even intrinsic motivation under specific circumstances. Self-concordance: considers how strongly people’s reasons for pursuing goals are consistent with their interests and core values. 7-7 Copyright © 2015 Pearson Education Ltd. LO 4 Job Engagement Job engagement is the investment of an employee’s physical, cognitive, and emotional energies into job performance. What makes people more engaged in their job? The degree to which an employee believes it is meaningful to engage in work. A match between the individual’s values and the organization’s. Leadership behaviors that inspire workers to a greater sense of mission. 7-8 Copyright © 2015 Pearson Education Ltd. LO 5 Goal-Setting Theory, Goal-Setting Theory : Goals tell an employee what needs to be done and how much effort is needed. Three other factors influencing the goalsperformance relationship: Goal commitment Task characteristics National culture 7-9 Copyright © 2015 Pearson Education Ltd. LO 5 Self-Efficacy Theory Self-efficacy theory is an individual’s belief that he or she is capable of performing a task. Enactive mastery Vicarious modeling Verbal persuasion Arousal Also known as social cognitive theory and social learning theory. 7-10 Copyright © 2015 Pearson Education Ltd. LO 5 Joint Effects of Goals and Self-Efficacy Theory 7-11 Copyright © 2015 Pearson Education Ltd. LO 5 Reinforcement Theory Reinforcement theory: behavior is a function of its consequences. Operant conditioning theory: people learn to behave to get something they want or to avoid something they don’t want. B.F. Skinner’s behaviorism 7-12 Copyright © 2015 Pearson Education Ltd. LO 5 Social-learning theory Social-learning theory: we can learn through both observation and direct experience. Models are central, and four processes determine their influence on an individual: 1. Attentional processes 2. Retention processes 3. Motor reproduction processes 4. Reinforcement processes 7-13 Copyright © 2015 Pearson Education Ltd. LO 6 Equity Theory 7-14 Copyright © 2015 Pearson Education Ltd. LO 6 Organizational Justice as a Refinement of Equity Theory 7-15 Copyright © 2015 Pearson Education Ltd. LO 7 Expectancy Theory 7-16 Copyright © 2015 Pearson Education Ltd. LO 8 Compare Contemporary Theories of Motivation 7-17 Copyright © 2015 Pearson Education Ltd.