Download YEARS EXPERIENCE IN - Trelco Limited Company

Bijoy Antony
Bijoy Antony
Door No.28, 20th Main, 11th Cross, Venketeswara Layout, BTM Layout Stage-I, Bangalore -68
Email at: [email protected]
Mobile: 09886674626 (R) 080-26786820
BRIEF OVERVIEW

5+ Years hands on experience with internetworking protocols, including routing (OSPF,
EIGRP,
BGP,
RIP)
and
routed
(TCP/IP,
IPX/SPX)
protocols.

5+ Years hands on experience with various telecommunications networks such as ATM,
Frame-Relay, ISDN, Lease Line, EWAN etc.

5+ Years hands on experience with configuring and management of LAN/WAN/MAN
devices
such
as
switches,
routers,
firewalls,
load
balancers,
etc.

Performed design, implementing, and troubleshooting of complex, enterprise networked
solutions.

Rich corporate experience in Cisco & Microsoft technologies, implementing IT
Infrastructure for Large-Medium business firms

A Cisco Certified Networking Professional, Microsoft Certified System Engineer and
Citrix Certified Administrator.

Core competency with Cisco/3Com Routers, Switches, Cisco PIX Firewall.

Sound Knowledge of TCP/IP and related technologies including WINS, DNS, DHCP,
Firewall, Proxy Systems and VPNs

Experience in supporting production data centers with emphasis on computer/network
design, security and support of current technology through industry-standard practices.
Professional Experience
More than Six+ years plus of IT-Experience as an Engineer – Customer Support / Systems
/Network with expertise in installation, maintenance and troubleshooting of Cisco Routers /
Switches and Firewall
Technical Certifications:
 Cisco Certified Network Professional (CCNP)
 CISCO Certified Network Associate (CCNA)
 Microsoft Certified Systems Engineer (MCSE)
 Citrix Certified Administrator
Quality/Process related:
 Green Belt in Six Sigma
 Exposure to ITIL Framework
PROJECTS HANDLED
MICROLAND LTD. BANGALORE- INDIA.
Microland is India’s leading pure play IT infrastructure management and technical support services
outsourcing company. Microland’s IT Infrastructure Management Services are based on ITIL
standards.
Technical Specialist
From September 2004 to till date
The primary challenge is managing the GE core network backbone connecting various business
units in Asia Pacific, EMEA, and US regions. The responsibility includes managing over 6,000
networking and internetworking devices and over 22,000 telecom circuits.
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Bijoy Antony
The network is one of the largest private Cisco networks in the world with varied technologies /
brands and spread across all the geographies and time zones. Responsibilities consist of but are
not limited to:

All routing protocol related issues consisting of BGP, OSPF, EIGRP and RIPv2 in the network.

Handling technical problems in Incident Management which includes support for GE’s WAN &
Telecom infrastructure administering, diagnosing, troubleshooting of routing issues related
EIGRP, OSPF & BGP.

Working on ATM switching environment, running voice & data, and Frame-Relay over ATM
network

Security related issues consisting of firewalls in the network .

All issues related to technologies like HSRP, NAT & IPSEC/GRE Tunnels .

Diagnosing, troubleshooting & fixing hardware/ IOS related problems across all Cisco platforms
(ranging from 1700 Routers series to 7500 Router series)

Developing and implementing well-defined process – SOP and escalation metrics

The other key service deliverables are:
· SLA Ownership
· Change Planning, Scripting and Implementation
· Network Fault Management & Remote Troubleshooting
· Network Administration
· Vendor Management
SUHAIL BAHWAN GROUP. MUSCAT-OMAN
One of the largest business houses in the Sultanate of Oman employing over 10,000 staff having
diverse business interests spread over 35 manufacturing, trading, and service companies,
representing more than 100 world-renowned brands
Network Support Engineer
Mar 2001- Aug’04
Description: Responsibility included Planning, Designing & implementing LAN / WAN for Bahwan
Trading Company. Successfully designed and implemented WAN infrastructure for Bahwan
Trading Company which spans across Sultanate of Oman with 20 Distribution points.
. Responsibilities consists of but was not limited to:

Planning, Designing & implementation of LAN/WAN infrastructure for Suhail Bhawan Corporate
as well as group companies.

DATA Center support for SBGH Companies Networks.

Configuring and troubleshooting Access List security, VTP, STP, VLAN, ISDN, DDR, Frame
Relay, IPLC and leased circuits.

Design, Implementation of new remote location networks

Configure, install, and support Cisco networking gear including PIX firewall, switches, routers,
and VPN concentrators etc.

Support WAN infrastructure including monitoring and vendor management.

Providing System & Network Support, Ensuring smooth coordination with the activities of all
Technical Support in its Group Companies
My responsibilities included interaction with
customers, engineers, telecommunication managers, key technical personnel and contracted
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Bijoy Antony
vendor representatives. Design, configuration and implementation of routers (IP) using variety
of routing protocols

Was actively involved in solving network outages with our network infrastructure team such as
router connectivity to remote sites, troubleshooting switches and IP troubleshooting

Coordinated with Service Provider to setup and oversee smooth functioning of networks

Actively worked with Satyam Infotech in implementing SAP Project for Suhail Bahwan
Automobiles, which includes design, configuration & implementation of a LAN/WAN setup
connecting 40 Automobile showrooms to Datacenter located at Muscat. Citirx Presentation
Server implementation to support remote SAP users. Active Directory, Exchange 2003
implementation. Cisco PIX 525 configuration & implementation etc.
ALBUSTAN IT (Al Bustan Group Of Companies). SAUDI ARABIA
Customer Support Engineer
Aug
2000
-
Feb
2001
Responsibilities Included:

Installation, Configuration and management of Cisco Projects for customers.

Act as a subject matter expert for the customer and/or as a technical advisor assisting help
desk with router and CSU configuration.

Was actively involved in the installations of High end Servers HP, IBM and maintenance of OS
for customers

Accountable for attending breakdown calls of LAN and Machines based on 95, 98 & NT
workstation / windows 2000.

Handled the Maintenance, Administration & Troubleshooting of Small to Medium Sized
networks based on Windows NT & 2000

An active member of Help Desk team to support all major customers
CYBERNET SOLUTIONS. INDIA
Support Engineer
May 1998
-
Jul
2000
Responsibilities Included:

Supporting Help Desk/ Desktop Support Environments, fielding application questions
concerning LAN/WAN network, NT Domain, NT Server, NT Workstation, Microsoft Office 97,
Norton Antivirus, IIS, Microsoft Project 98, PCAnywhere, Netscape & Internet Explorer software

Provided Hardware/ Network Support for Clients & call support on daily basis

Installed, upgraded, configured and ordered new computers, software, cables, printers,
graphics, boards, memory, modems, storage peripherals & computer related supplies
EDUCATION




3 Year Diploma in Computer Technology, Tamilnadu, India -1996
Currently doing BSc IT from Sikkim Manipal University (5th Semester)
Network Centered Curriculum, NIIT
"Introduction To Cisco Router Configuration" (ICRC) course, Vibrant Computer Education,
Bombay
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Bijoy Antony
STRENGTHS




Achievement oriented with excellent communication, Co-ordination & interpersonal skills
A good team player with an ability to lead a team by example and motivate them to achieve
desired objectives
Proven strength in trouble shooting, problem solving & analysis
A confident individual with quick learning abilities
PERSONAL DETAILS
Date of birth:
Languages known:
Passport No:
Valid Till:
1st Jun,1976
English, Hindi, Malayalam & Gujarati
A-8197770
Sep 2009
License :
Valid GCC License
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