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8 TELECOMMUNICATIONS AND NETWORKS LEARNING OBJECTIVES DESCRIBE COMPONENTS OF TELECOMMUNICATIONS SYSTEM CALCULATE CAPACITY OF TELECOMMUNICATIONS CHANNELS & EVALUATE TRANSMISSION MEDIA COMPARE TYPES OF NETWORKS & NETWORK SERVICES * LEARNING OBJECTIVES COMPARE ALTERNATIVE NETWORK SERVICES IDENTIFY APPLICATIONS FOR SUPPORTING ELECTRONIC COMMERCE, BUSINESS * MANAGEMENT CHALLENGES TELECOMMUNICATIONS REVOLUTION COMPONENTS, FUNCTIONS OF TELECOMMUNICATIONS SYSTEM COMMUNICATIONS NETWORKS ELECTRONIC COMMERCE & ELECTRONIC BUSINESS TECHNOLOGIES * MANAGEMENT CHALLENGES 1. MANAGING LOCAL AREA NETWORKS: Must be carefully administered, monitored, vulnerable to interruption, data loss, viruses 2. MANAGING BANDWIDTH: While costs per unit are dropping and capacity is growing, sudden demand can overwhelm system * TELECOMMUNICATIONS COMMUNICATING INFORMATION VIA ELECTRONIC MEANS OVER SOME DISTANCE * INFORMATION SUPERHIGHWAY NATIONAL / WORLDWIDE HIGH SPEED DIGITAL TELECOMMUNICATIONS ACCESSIBLE BY GENERAL PUBLIC * SYSTEM COMPONENTS COMPUTERS TERMINALS: Input / output devices COMMUNICATIONS CHANNELS PROCESSORS: Modems, multiplexers, frontend processors COMMUNICATIONS SOFTWARE Routers, Hubs and Switches * PROTOCOL RULES & PROCEDURES TO GOVERN TRANSMISSION BETWEEN COMPONENTS IN A NETWORK * ANALOG SIGNAL CONTINUOUS WAVEFORM PASSES THRU SYSTEM VOICE COMMUNICATIONS * DIGITAL SIGNAL DISCRETE WAVEFORM TWO DISCRETE STATES: 1-BIT & 0-BIT ON / OFF PULSE DATA COMMUNICATION USES MODEM TO TRANSLATE ANALOG TO DIGITAL, DIGITAL TO ANALOG * 0010111010011101001010101110111100100010000101111010110100111010010 COMMUNICATION CHANNELS MEANS BY WHICH DATA ARE TRANSMITTED: TWISTED WIRES: Copper Wires COAXIAL CABLE: Insulated Copper Wires FIBER-OPTIC CABLE MICROWAVE Radio Frequency * FIBER OPTICS SUPER CLEAR GLASS STRANDS FAST, LIGHT, DURABLE TRILLIONS OF BITS PER SECOND, FULL DUPLEX EXPENSIVE, HARDER TO INSTALL OFTEN USED AS BACKBONE OF NETWORKS * SIGNAL LASER CABLE PHOTO DETECTOR SIGNAL FIBER OPTICS BACKBONE: Fiber optics cable carries light signals to distribution nodes, which use copper wires to user DENSE WAVE DIVISION MULTIPLEXING (DWDM): Next-generation, uses many colors, (up to 160) each a channel, increases capacity of a fiber to 6.4 terabits per second * WIRELESS TRANSMISSION TECHNOLOGIES PAGERS: Small pager beeps when receives short message CELLULAR TELEPHONE: Device uses radio waves to reach antennas within areas called cells MOBILE DATA NETWORKS: Radio - based data network using hand-held computers, cheap, efficient * WIRELESS TRANSMISSION TECHNOLOGIES PERSONAL COMMUNICATION SERVICE: Cellular; lower power; higher frequency. Smaller phones not shielded by buildings, tunnels PERSONAL DIGITAL ASSISTANT: Pen sized, hand-held, digital communicator SMART PHONE: Wireless, voice, text, Internet * ORBITING SATELLITES MICROWAVE TRANSMISSION UPLINK DOWNLINK COMMUNICATIONS CHANNELS TRANSMISSION SPEED: Bits per Second (BPS) or Baud BANDWIDTH: Capacity of Channel; Difference between Highest & Lowest Frequencies * SPEEDS & COST OF MEDIA MEDIUM TWISTED WIRE SPEED 300 BPS - 10 MBPS MICROWAVE 256 KBPS - 100 MBPS SATELLITE 256 KBPS - 100 MBPS COAXIAL CABLE 56 KBPS - 200 MBPS FIBER OPTICS 500 KBPS - 6.4 TBPS BPS: BITS PER SECOND KBPS: KILOBITS PS, MBPS: MEGABITS PS, GBPS: GIGABITS PS, TBPS: TERABITS PS COST LOW HIGH COMMUNICATIONS PROCESSORS FRONT- END PROCESSOR: Minicomputer manages communication for host computer CONCENTRATOR: Computer collects messages for batch transmission to host computer CONTROLLER: Computer controls interface between CPU and peripheral devices MULTIPLEXER: Allows channel to carry multiple sources simultaneously * NETWORK TOPOLOGIES USER USER STAR HOST USER USER Host mainframe computers use this with terminals. NETWORK TOPOLOGIES USER USER USER USER USER USER Network devices may look like a star configuration BUS Collision detection is required for multiple devices to share the same bus. This creates some inefficiency. NETWORK TOPOLOGIES Device Device RING Device Device A token is passed from device to device. Synchronizing access to the ring. Single rings exists in older systems. Newer double rings are more reliable. LOCAL NETWORKS PRIVATE BRANCH EXCHANGE (PBX): firm’s central switching system LOCAL AREA NETWORK (LAN): dedicated channels; limited distance (less than 2000 foot radius); higher capacity than PBX. Can share expensive hardware & software * LOCAL AREA NETWORK (LAN) GATEWAY: Connection to other networks ROUTER: Forwards data to other networks NETWORK OPERATING SYSTEM (NOS): Manages file server; routes communications on network PEER - TO - PEER: In some small networks all computers have equal power * WIDE - AREA NETWORK (WAN) Network spans large geographic distances. Can include cable, satellite, microwave SWITCHED LINES: Route determined by current traffic DEDICATED LINES: Constantly available for high-volume traffic * VALUE-ADDED NETWORK (VAN) PRIVATE, MULTIPATH, DATA ONLY 3rd PARTY MANAGED USED BY SEVERAL ORGANIZATIONS SUBSCRIPTION BASIS * NETWORK SERVICES PACKET SWITCHING FRAME RELAY ASYNCHRONOUS TRANSFER MODE (ATM) INTEGRATED SERVICES DIGITAL NETWORK (ISDN) SYMMETRIC DIGITAL SUBSCRIBER LINE CABLE MODEM T1 LINE * PACKET SWITCHING (X.25) FORM OF Value Added Network BREAKS DATA BLOCKS INTO SMALL PACKETS (e.g.: 128 Bytes) PACKETS ROUTED BY MOST ECONOMICAL MEANS REASSEMBLED AT DESTINATION * FRAME RELAY PACKAGES DATA INTO BLOCKS (FRAMES) HIGH-SPEED TRANSMISSION RELIABLE LINES NO ERROR-CORRECTION ROUTINES * ASYNCHRONOUS TRANSFER MODE (ATM) CELL: 53 Groups of 8 Bytes Each USES FIBER OPTICS CABLE INDEPENDENT OF VENDOR HARDWARE SPEEDS CAN TIE LAN TO WAN * INTEGRATED SERVICES DIGITAL NETWORK (ISDN) INTERNATIONAL STANDARD FOR TRANSMITTING VOICE, VIDEO, DATA OVER PUBLIC TELEPHONE LINES * OTHER SERVICES: DIGITAL SUBSCRIBER LINE (DSL): enhancing capacity over copper telephone lines CABLE MODEM: modem for cable TV for highspeed access to Internet T1 LINE: dedicated telephone connection, 24 channels @ 1.544 megabits per second * OTHER SERVICES: BROADBAND: High-speed transmission, multiple channels NETWORK CONVERGENCE: Enables simultaneous transmission of voice, data, video. Attractive for multimedia applications: Video collaboration, voice-data call centers, distance learning, unified messaging * E-COMMERCE & E-BUSINESS TECHNOLOGIES ELECTRONIC MAIL (e-mail) GROUPWARE VOICE MAIL FACSIMILE MACHINES (fax) TELECONFERENCING DATACONFERENCING VIDEOCONFERENCING * E-COMMERCE & E-BUSINESS TECHNOLOGIES DIGITAL INFORMATION SERVICES: Commercial service provides desired mix DISTANCE LEARNING: Education, training delivered over a distance, can include printed material, teleconferencing, interactive multimedia, Web sites * COMMERCIAL DIGITAL INFORMATION SERVICES PROVIDER TYPE OF SERVICE AMERICA ONLINE General interest / business information PRODIGY General interest / business information MICROSOFT NETWORK General interest / business information DOW JONES NEWS RETRIEVAL Business / financial information DIALOG Business / scientific / technical information LEXIS Legal research NEXIS News / business information ELECTRONIC DATA INTERCHANGE (EDI) COMPUTER - TO - COMPUTER EXCHANGE BETWEEN TWO ORGANIZATIONS OF STANDARD BUSINESS TRANSACTION DOCUMENTS SELLER CUSTOMER * ORDERS, PAYMENTS COMPUTER SHIPPING NOTICES, PRICE UPDATES, INVOICES COMPUTER 8 TELECOMMUNICATIONS AND NETWORKS