Download Human resource exercises

UNIT 4: HUMAN RESOURCE
1. Look into the following form and fill in the blanks with your personal data.
2. Fill in the blanks with the following words.
applicant
application
apply
application form
references
candidate
Curriculum vitae or CV (GB) or employment agencies
resumé (US)
job description
interview
short-listed
jobs vacancies
Many people looking for work read the (1) ________ advertised in newspapers by companies and (2)
____________. To reply to an advertisement is to (3) _________ for a job. (You become a (4)______ or an
(5) __________). You write an (6) __________, or fill in the company’s (7)________, and send it, along
with your (8)_______ and a covering letter. You often have to give the names of two people who are
prepared to write (9) _______ for you. If your qualifications and abilities match the (10) _________ you
might be (11) _______, ie. selected to attend an (12)________.
3. When employees “give notice, i.e. inform their employer that they will be leaving the company (as
soon as their contract allows), in what order should the company carry out the following steps?
a. Either hire a job agency (or for a senior post, a firm of headhunters), or advertise the vacancy.
b. Establish whether there is an internal candidate who could be promoted (or moved sideways) to the
job.
c. Examine the job description for the post, to see whether it needs to be changed (or indeed, whether
the post needs to be filled).
d.
e.
f.
g.
Follow up the references of candidates who seem interesting.
Invite the short-listed candidates for interviews.
Make a final selection.
Receive applications, curricula vitae and covering letters, and make preliminary selection (a short
list).
h. Try to discover why the person has resigned.
i. Write to all the other candidates to inform them that they have been unsuccessful.
4. Which of the following extracts from different CVs or application letters do you think would help
the candidate to get an interview? Why?
1. Since coming to university I have played in the women’s hockey team. We have twice won the national
university championship, and are also well-placed this year, with one month of the season still to go.
2. My mother is French, and because my father works for a multinational company, I grew up in four
different countries. I did all my schooling in French, but I also speak (and write) fluent Spanish and
Portuguese. I can also understand (North American) Arabic, but speak it less well.
3. I realized that my background (qualifications and experiences) is probably no better than that of many
other applicants, but I am particularly interested in a marketing position in a telecommunications
company because I have collected telephone cards ever since they were first introduced. I have an
extensive collection, including cards from 17 different countries.
4. Employment
Saturdays, 1990-93, and full time July 1994, Right Price food store, West End Avenue (shelf-filling)
July, Port Authority Bus Terminal, Eight Avenue (bus cleaner)
August – September 1995, grape-picking, Napa valley, California
November 1995-now, tour guide at St Patrick’s Cathedral
5. I have traveled extensively during my last three summer vacations. In 1994, I traveled around the
Mediterranean (Spain, France, Italy, Greece) for ten weeks. In 1995, I went to Florida for a month, and I
spent six weeks in Bali in 1996. I have consequently met a great many people from many different cultures,
and I am absolutely convinced that this make me suitable for a position in international marketing and that
your company would have a great deal to gain from employing me.
7. As you will see from my CV, I scored an average of 91% in my university examinations (94% at the end
of the first year, 87% in my second year, and 92% in my final year). I stayed on to do a post-graduate
degree in finance and banking, and was encouraged to extend my Master’s dissertation into a
doctorate, which I have done in the past ten months and I expect to be awarded my PhD in six weeks’
time.
8. I have played the piano since the age of five. I won scholarships to summer schools in New York and
Switzerland, but at the age of 19, I decided to study economics rather than to attempt to become a
professional musician (since the world is full of good pianists).
LETTER OF APPLICATION
1. SOME REMARKS
1.1. A letter of application should be brief, about one page in length and specific. The language used should
be positive with courteous tone and appropriate terms.
1.2. There should be 03 important parts in a letter of application:
- Statement(s) expressing interest in the position and applying for it.
- Statement(s) pointing out your specific qualities, qualifications and experiences
- Statement(s) indicating where and how you can be reached for interview.
1.3. In the Letter of Application, take care to use new information rather than duplicating information in
the resumé.
2. HOW TO WRITE LETTERS OF APPLICATION
2.1. Look into the following advertisement, work with your partner and write a letter of application for it.
TRAVEL AGENT
Bright individual with good phone manner,
varied duties, must type 60 wpm,
Bilingual a plus. Experience preferred.
Send resumé: ABC Co., ltd, 115 Nguyen Chi
Thanh Street, District 10
2.2. The following sentences are in the wrong order. Work in group and put them into a logical order.
a. My primary responsibility at Vacation Plus was helping plan international trips for individual groups.
b. I therefore feel confident that I can make a contribution to your company.
c. I enclose a resumé as requested, and I look forward to hearing from you at your earliest convenience.
d. In reference to your advertisement in the Times, June 1, I would like to apply for the position of travel
agent.
e. Additional duties included typing correspondence, doing ticketing and telephoning airlines, bus
companies, and clients.
f. In dealing with clients, I was often required to use Spanish and French both of which I speak fluently.
g. I have an Associate of Arts degree in Travel and Tourism and have worked as an intern at Vacation Plus
Travel Company.
2.3. Building up the letter
a. Refer to the advertisement
If there are several posts advertised you must says which one you are applying for.
With reference to your
and I would like to for this position.
advertisement
apply
in the “___”
I have seen
I am interested in
the
Personal Assistant.
applying
posi
tion
of
Secretary to the
Sales Manager.
Write a sentence like this
______________________________________________________
b. Summarize your experience
As you can see long
experience different fields
in my last job/ positions.
from the enclosed
in
one year
banking/ insurance/ in all my jobs.
CV, I have had
legal work etc
many year
the hotel business
industry
in my present job.
The administrative
side
was
extremely
The artistic
aspect
is
very
The public relations
The financial
important
and I
worked
a
computers.
lot
with
ran
the
office
independently.
learnt the work under
pressure.
managed the bookkeeping.
Write two sentences
______________________________________________________
______________________________________________________
c. Why the new job interest you
Although I like
my
I would offering more responsibilities.
present
now
I am happy in job
prefer a offering more chances of promotion.
position
I am satisfied my
with
present
position
I
am where I can administrative skills.
now
use my
knowledge of languages.
looking
for
a
financial knowledge.
position
legal knowledge.
Write two sentences
______________________________________________________
______________________________________________________