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UNIT 4: HUMAN RESOURCE 1. Look into the following form and fill in the blanks with your personal data. 2. Fill in the blanks with the following words. applicant application apply application form references candidate Curriculum vitae or CV (GB) or employment agencies resumé (US) job description interview short-listed jobs vacancies Many people looking for work read the (1) ________ advertised in newspapers by companies and (2) ____________. To reply to an advertisement is to (3) _________ for a job. (You become a (4)______ or an (5) __________). You write an (6) __________, or fill in the company’s (7)________, and send it, along with your (8)_______ and a covering letter. You often have to give the names of two people who are prepared to write (9) _______ for you. If your qualifications and abilities match the (10) _________ you might be (11) _______, ie. selected to attend an (12)________. 3. When employees “give notice, i.e. inform their employer that they will be leaving the company (as soon as their contract allows), in what order should the company carry out the following steps? a. Either hire a job agency (or for a senior post, a firm of headhunters), or advertise the vacancy. b. Establish whether there is an internal candidate who could be promoted (or moved sideways) to the job. c. Examine the job description for the post, to see whether it needs to be changed (or indeed, whether the post needs to be filled). d. e. f. g. Follow up the references of candidates who seem interesting. Invite the short-listed candidates for interviews. Make a final selection. Receive applications, curricula vitae and covering letters, and make preliminary selection (a short list). h. Try to discover why the person has resigned. i. Write to all the other candidates to inform them that they have been unsuccessful. 4. Which of the following extracts from different CVs or application letters do you think would help the candidate to get an interview? Why? 1. Since coming to university I have played in the women’s hockey team. We have twice won the national university championship, and are also well-placed this year, with one month of the season still to go. 2. My mother is French, and because my father works for a multinational company, I grew up in four different countries. I did all my schooling in French, but I also speak (and write) fluent Spanish and Portuguese. I can also understand (North American) Arabic, but speak it less well. 3. I realized that my background (qualifications and experiences) is probably no better than that of many other applicants, but I am particularly interested in a marketing position in a telecommunications company because I have collected telephone cards ever since they were first introduced. I have an extensive collection, including cards from 17 different countries. 4. Employment Saturdays, 1990-93, and full time July 1994, Right Price food store, West End Avenue (shelf-filling) July, Port Authority Bus Terminal, Eight Avenue (bus cleaner) August – September 1995, grape-picking, Napa valley, California November 1995-now, tour guide at St Patrick’s Cathedral 5. I have traveled extensively during my last three summer vacations. In 1994, I traveled around the Mediterranean (Spain, France, Italy, Greece) for ten weeks. In 1995, I went to Florida for a month, and I spent six weeks in Bali in 1996. I have consequently met a great many people from many different cultures, and I am absolutely convinced that this make me suitable for a position in international marketing and that your company would have a great deal to gain from employing me. 7. As you will see from my CV, I scored an average of 91% in my university examinations (94% at the end of the first year, 87% in my second year, and 92% in my final year). I stayed on to do a post-graduate degree in finance and banking, and was encouraged to extend my Master’s dissertation into a doctorate, which I have done in the past ten months and I expect to be awarded my PhD in six weeks’ time. 8. I have played the piano since the age of five. I won scholarships to summer schools in New York and Switzerland, but at the age of 19, I decided to study economics rather than to attempt to become a professional musician (since the world is full of good pianists). LETTER OF APPLICATION 1. SOME REMARKS 1.1. A letter of application should be brief, about one page in length and specific. The language used should be positive with courteous tone and appropriate terms. 1.2. There should be 03 important parts in a letter of application: - Statement(s) expressing interest in the position and applying for it. - Statement(s) pointing out your specific qualities, qualifications and experiences - Statement(s) indicating where and how you can be reached for interview. 1.3. In the Letter of Application, take care to use new information rather than duplicating information in the resumé. 2. HOW TO WRITE LETTERS OF APPLICATION 2.1. Look into the following advertisement, work with your partner and write a letter of application for it. TRAVEL AGENT Bright individual with good phone manner, varied duties, must type 60 wpm, Bilingual a plus. Experience preferred. Send resumé: ABC Co., ltd, 115 Nguyen Chi Thanh Street, District 10 2.2. The following sentences are in the wrong order. Work in group and put them into a logical order. a. My primary responsibility at Vacation Plus was helping plan international trips for individual groups. b. I therefore feel confident that I can make a contribution to your company. c. I enclose a resumé as requested, and I look forward to hearing from you at your earliest convenience. d. In reference to your advertisement in the Times, June 1, I would like to apply for the position of travel agent. e. Additional duties included typing correspondence, doing ticketing and telephoning airlines, bus companies, and clients. f. In dealing with clients, I was often required to use Spanish and French both of which I speak fluently. g. I have an Associate of Arts degree in Travel and Tourism and have worked as an intern at Vacation Plus Travel Company. 2.3. Building up the letter a. Refer to the advertisement If there are several posts advertised you must says which one you are applying for. With reference to your and I would like to for this position. advertisement apply in the “___” I have seen I am interested in the Personal Assistant. applying posi tion of Secretary to the Sales Manager. Write a sentence like this ______________________________________________________ b. Summarize your experience As you can see long experience different fields in my last job/ positions. from the enclosed in one year banking/ insurance/ in all my jobs. CV, I have had legal work etc many year the hotel business industry in my present job. The administrative side was extremely The artistic aspect is very The public relations The financial important and I worked a computers. lot with ran the office independently. learnt the work under pressure. managed the bookkeeping. Write two sentences ______________________________________________________ ______________________________________________________ c. Why the new job interest you Although I like my I would offering more responsibilities. present now I am happy in job prefer a offering more chances of promotion. position I am satisfied my with present position I am where I can administrative skills. now use my knowledge of languages. looking for a financial knowledge. position legal knowledge. Write two sentences ______________________________________________________ ______________________________________________________