Download Lead Technical Investigations Officer DEPARTMENT

[Type text]
JOB DESCRIPTION & PERSON SPECIFICATION
JOB TITLE:
Lead Technical Investigations Officer
DEPARTMENT:
Civil Investigations team, Enforcement
REPORTS TO:
Team Manager
SALARY:
Job Level D
HOURS:
37 per week
PURPOSE OF POST
The Civil Investigations team within the Enforcement department is
responsible for investigating data protection breach cases including those
where the breach occurred due to a technical failing (eg through attacks
on data controllers’ systems) or technology-related organisational failing.
As well as carrying a personal investigation caseload, post holders have a
role in supporting the identification of new and emerging threats to data
security in the technology arena and providing technical expertise to
colleagues across the Enforcement department.
KEY RESPONSIBILITIES
• Manage a caseload of predominantly technology-centred cases
autonomously, making independent decisions about cases, priorities
and opportunities to improve the practices of those the ICO regulates.
• Using judgement, intellectual ability and initiative, handle cases and
undertake wider regulatory activity under the legislation overseen by
the ICO in line with established strategies, policies and procedures.
• Negotiate with organisations to achieve compliance with the relevant
legislation, either in one case or in the future where appropriate.
• Provide good customer service to all parties, managing expectations
sensitively and communicating clearly, regularly and at an appropriate
level, in writing and over the telephone.
• Be conversant with relevant legislation and political, social and legal as
well as technological developments, that impact on information rights.
• Provide expert technical advice to the Enforcement department

Provide expert investigative assistance and advice in managing,
recovering and securing data in live data incidents, including the
secure transfer of data to portable media for further analysis or return
Lead Technical Investigations Officer, JD
July 2016
[Type text]
to a data controller.
• Develop and maintain relationships with any relevant internal/external
stakeholders as appropriate.
• Represent the ICO in situations where technical knowledge and
understanding is required, for example speaking engagements or
meetings with external organisations in line with existing ICO guidance
and lines.
• Provide briefing or guidance material on case related matters for more
senior members of staff and present case overviews to colleagues
where necessary.
PERSON SPECIFICATION
Criteria
How Assessed
Education and
qualifications
Degree or relevant professional
qualification (computer science or
related subject would be preferable
but not essential)
OR
Relevant work experience
demonstrating graduate level ability
Application
form/Certificates
Work
Experience
About 2 years’ relevant work
experience which demonstrate a good
understanding of information security
(e.g. system administration or IT
security, digital evidence investigation
or analysis, IT security incident
investigation)
Application
form/interview
About 2 years’ experience of
conducting investigations
Application
form/interview
A good understanding of information
security and the threats posed to
personal data stored in online systems
Application
form/interview/
presentation/Test
A strong desire and aptitude to
continually develop technical
knowledge, skills and abilities as
technology evolves
Application
form/interview
Knowledge,
skills and
ability
Good intellectual and analytical ability
in order to apply complex legislation to
a variety of circumstances
Lead Technical Investigations Officer, JD
Application
form/interview
July 2016
[Type text]
Excellent standard of literacy and
effective written communication skills
for writing letters, reports and meeting
notes
Effective verbal communication and
presentation skills including the ability
to explain technical matters to a nontechnical audience
Ability to deal with a demanding
workload which may include
considerable correspondence and to
prioritise accordingly
Application
form/Test
Application
form/Interview/Pres
entation
Application
form/Interview
Ability to work on own initiative and as
a member of a team
Application form
Excellent interpersonal skills with
people at all levels
Effective negotiation skills
Ability to use standard office IT
packages
Application form and
interview
Application form and
interview
Application form
An ability to help others to develop
their knowledge/ experience
Application form and
interview
Ability to travel to meetings and
events in the UK and overseas
(possibly outside office hours)
Desirable
experience
and
knowledge
None
Lead Technical Investigations Officer, JD
July 2016