Download K-5 Building, Al Muraqqabat, Deira Dubai

ALBERTO CLAVA DUHAYLUNGSOD, JR.
K-5 Building, Al Muraqqabat, Deira Dubai
UAE
Cell: 0503432823
Email: [email protected]
Profile Overview
An experienced Sales Professional within the pharmaceutical industry with expertise in product
knowledge, presentation, selling, and distribution of all medical products and devices, with
exceptional skills in building new and existing customer relations. Knowledgeable, selfconfident, with the ability to make cold calls on potential customers using my excellent verbal
communication, charisma, strong networking and active interpersonal skills.
My medical education, diverse working experience in the pharmaceutical industry combined
with my personal qualities will contribute to the success of the company.
I am exceptional in both oral and written communication skills across a multi-disciplinary and
multi-cultural arena. I have an acknowledged excellent medical sales aptitude with the ability to
develop and promote new concepts. I am energetic, enthusiastic, trustworthy and loyal. I work
to targets and within budget in collaboration with colleagues and customers.
Objective Statement
My objective is to further develop my career by obtaining a position within a reputable and
successful organization, which will offer me the opportunity to capitalize on the skills and
expertise I possess, and expand my potential to its fullest extent.
Professional Experience
Sept.10, 2015- to present
Relationship Manager
DUNIA Finance Services
DOZ, Dubai, UAE
Sales and Marketing
 My position involved the development of sales strategies and support programs to
achieve target monthly quota.
 Coordination with the Relationship Manager in developing marketing strategies to
increase business portfolio.
 Focus and concentrate in field development in searching qualified clients.
 Establish and maintain market data to companies with qualified employees
 Oversee individual clients who can qualify with the company’s basic requirements
 Regularly analysis and submission of daily sales reports regarding prospects and
qualified clients to the Relationship Manager.
 Update constantly regarding completion of clients requirements for login and booking
purposes.
Sept.2011 – January 2015
SALES MANAGER
PROHEALTH PHARMA INC.
Tektite Tower 2603-C Exchange Road
Ortigas Center, Pasig City, Philippines
Highlights of Contributions
 Conducted an extensive training programme on all the sales personnel within the
company, focusing on product knowledge, presentation, overcoming customer
objections, sales strategies and techniques;
 Introduce ways and means on searching prospects in the market and converting into
potential customers.
 Encouraged the sales personnel to organize conferences for healthcare professionals for
product awareness and establishing good customer relation.
 Promoted various ways on effective collection techniques.
Sales & Marketing
 Propose and develop annual marketing sales strategies and techniques in coordination
with Sales Supervisors and Sales Representatives.
 Maintain, cultivate and expand existing customers in line with company’s growth
strategies.
 Organize projects, training or activities which support sales objectives
 Report all knowledge and information regarding sales activities, customers gained and
lost, competitive activities, results of marketing programs, etc. to management
 Analyse the company & competitors weaknesses and strengths through monitoring
competitors' activities through data collection and prepare action plan accordingly, if
needed.
 Conduct and follow the market research for data analysis
 Planning for successful new introductions/ product positioning in the market.
 Propose key brand positioning and key messages for products to be detailed to medical
profession.
 Prepare, control and follow-up marketing plans and services for the target segment
 Development of promotional campaign strategies and materials.
Other Key Achievements
 Monthly review and analysis of sales and collection data of existing customers per sales
representative.
 Addition of list of new potential customers and deletion of inactive and delinquent
customers.
 Create and provide medical flyers to new potential customers to promote the products
portfolio of the company.
 Launched a free weekly Blood Sugar Testing to every cities, municipalities, and barrios
which resulted in an increase in sales of the anti-diabetic product lines and medical
equipment from year 2011 to year 2014 with a 20 - 25% growth sales margin.
June 2010 – July 2011
SALES MANAGER
LCG Group OF Companies
Philips Lighting Division, Cagayan de Oro, Phils.
Role and Functions:
 Responsibilities includes; the delivery of results through effective coaching, managing
and monitoring of multiple sales representative field force and synergy teams,
 also responsible for all aspects of sales representative management including hiring, on
board development and performance management;
 Building a high performance sales organization with strong interpersonal team
connections;
 Instilling a passion for success within the area and the greater organization; an attitude
which is demonstrated by a “can do” goal approach.
August 2006 – April 2009
DISTRICT SALES MANAGER
BOIE Inc., Las Pinas City, Manila
Career Summary
A self-starter district manager with a well-rounded experience in managing both branded and
generic medicines within the pharmaceutical market. Committed to meeting sales targets and
satisfying customer objectives.
Sales and Marketing
 My position involved the development of sales strategies and support programs to
achieve sales, profitability and working capital related targets.
 Coordination with the Marketing Manager in developing marketing strategies to
increase business portfolio.
 Assist in field development regarding new products.
 Establish and maintain market data for sales district.
 Oversee individual sales target and collection targets of each sales personnel.
 Regularly analysis and submission of reports regarding the business performance of the
district to the National Sales Manager.
 Update constantly regarding our competitors.
Key Achievements
 Develop and manage effective recruitment and staffing strategies
 Accurately forecast annual, quarterly and monthly revenue streams.
 Effectively monitored individual sales personnel performances accordingly, ensuring
individual targets are met.
July.2002 – June 2006
MEDICAL TECHNOLOGIST
Bicutan Medical and Diagnostic Center
Taguig City, Manila
Roles and Functions
 Welcome patients and visitors by accommodating patients and visitors, in person or on
the telephone; answering or referring inquiries.
 Optimize patients' satisfaction, provider time, and treatment room utilization by
scheduling appointments in person or by telephone.
 Keep patients appointments on schedule by notifying provider of patient's arrival,
reviewing service delivery compared to schedule and reminding provider of service
delays.
 Comfort patients by anticipating patients' anxieties; answering patients' questions;
maintaining the reception area.
 Ensuring availability of treatment information by filing and retrieving patient records.
 Maintain patient accounts by obtaining, recording, and updating personal and financial
information.
 Obtaining revenue by recording and updating financial information, recording and
collecting patient charges, controlling credit extended to patients filing, collecting, and
expediting third-party claims.
 Maintain business office inventory and equipment.
 Help patients in distress by responding to emergencies.
 Maintain operations by following policies and procedures, reporting needed changes.
 Contribute to team effort by accomplishing related results as needed.
Feb.1999 – May 2002
PRODUCT SPECIALIST / TRAINING OFFICER
Vendiz Pharmaceuticals Inc., Manila, Philippines
Career Summary
An experienced professional product specialist who is inclined with medical knowledge
committed to meeting sales objective and satisfying customer needs. Impart comprehensive
product knowledge to sales representatives to develop self-confidence and boost personal
esteem during their product presentation to their respective customers.
Sales and Marketing
 My primary role was to conduct interviews of Medical Sales Representative Applicants
and carry out respective training and seminars.
 Present product techniques and strategies of sales information with confidence and
knowledge to the sales personnel and clients.
 Conduct product presentations to target doctors in accordance with their Medical
Specialty
 Conduct lectures and audio-visual presentations to target pharmacy stores.
 Receive and answer questions and concerns regarding the medical products of the
company.
 Carry out surveys and interviews with customers regarding the efficiency and safety of
the company’s products.
June 1993 – April 1998
UNIVERSITY MEDICAL STUDENT
Cebu Institute of Medicine
F. Ramos St. Cebu City
April 1991 – April 1992
Medical Representative
Astra-Zenica Pharma Company, Cebu City
Career Summary
 Primarily responsible for the creation and demand of medical product lines through
doctors, dentists and members of the allied medical profession, also responsible for the
management of my own territory to ensure attainment of specific objectives (i.e.,
promotions & sales).
 Oversee individual sales target of the company’s medical products.
 Ensure the achievement of the company’s monthly quota on my area of coverage.
 Update constantly competitor’s performance.
 Work closely with key account customers building strategic partnership for mutual
benefit.
 Submits monthly targets/ forecast report and weekly sales performance report.
Jan.1990 – Feb. 1991
Medical Technologist
Misamis Occidental Provincial Hospital
Career Summary
 Performed all the medical laboratory examinations for patients, like blood analysis, sputum,
urine and stool examinations, maintain and calibrate various laboratory equipments, and ensure
a good working practice.
 Attend monthly lectures on updated laboratory equipment and procedures.
 Maintain detailed knowledge of the laboratory procedures or services.
 Maintain accurate records of all laboratory results, sales and activity reports.
 Controls expenses to meet budget guidelines.
Qualifications
FULL EDUCATION
SCHOOL
HONORS/AWARDS
PRIMARY
SY 1976-1982
Buug Pilot Central School
Buug, Zamboanga Sibugay
Valedictorian
(Best in Mathematics/Best in Science)
SECONDARY
SY 1982-1986
Holy Trinity Academy
Buug, Zamboanga Sibugay
TERTIARY
SY 1986-1990
VELEZ COLLEGE
Cebu City, Philippines
Valedictorian
(Best in Mathematics/Best in
Science Best in Public Speaking Oration Award
Dean’s Lister
(Board Passer)
POST GRADUATE:
SY 1993-1998
CEBU INSTITUTE OF MEDICINE TORCH-Leadership Award
Cebu City, Philippines
Personal Accomplishments
B.S. in Medical Technology
Dean’s Lister- Velez College Cebu City, Philippines.
Best Medical Representative Award
(1991) ASTRA ZENECA PHARMA CO.
BEST SALES MANAGERS AWARD
PROHEALTH PHARMA PHILIPPINES INC.