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Generic responsibilities March 2014 To provide the service in PM Degree level or relevant experience desirable Project Management desirable Systems or Business Analysis essential CO Responsible for the analysis and support of Database systems. Progressing upgrades and implementations in accordance with the corporate standards associated with Change Control, Security and Project Management. Working in conjunction with the team manager to ensure the availability, performance and security of Ingres, Oracle and SqlServer Databases. Undertaking the management and training of colleagues in accordance with operational objectives as agreed with the Application Support Manager. Tand PW W4 (with no line Management) Behaviours from role map MCH Data Analyst and Application Support Indicative Experience DforourC + Duties/responsibilities Probable with reference to Qualifications behaviours LourP Team grade SofF Job Title 2 1 2 2 1 2 1 Experience Administering Ingres, Oracle, SQL Server Databases Supporting ICT Applications Ability to competently utilise dedicated Reporting utilities e.g. Crystal Reports Excellent Analytic and Problem Solving Skills Managing Meetings Giving Training Giving Presentations Managing small projects Specialist Skills: Knowledge of Supporting Database Applications on Unix/Linux and Windows Platforms accordance with the Council’s Vision & Values statements To work effectively with colleagues in delivering a high quality service through excellent team working and good communication To provide excellent customer service To work in a flexible manner and to be willing to undertake other duties as reasonably requested including outside of office hours Adoption and development of new ways of working To manage projects in accordance with the Councils project management standards. To ensure that all ICT Upgrades/Implementatio ns adhere to the WBC Change Control Process Key areas of responsibility: March 2014 Working as a member of a team working under supervision and developing the specialist Good Understanding of Relational Database Concepts Working knowledge of SQL/SQL*PLUS Good understanding of PL/SQL and stored Procedures, Functions, Packages Good knowledge of Database internals and Data Structures Good Knowledge of SSADM and other modelling Techniques Ability to Produce Logical Models of Database Systems Good troubleshooting skills within and outside a database environment Understanding of the Application of XML Techniques and utilities Awareness of Web technologies including .NET,html, Apache, IIS Awareness of legislation relating to Data Protection and Freedom of Information skills as defined. Undertaking a significant role in large projects and analysing and solving problems independently must be demonstrated as the role develops. Strategy & Planning Ensure that ICT colleagues are fully informed of any ICT support, maintenance and Project implementation issues that arise in a timely manner. Acquisition & Deployment March 2014 Work closely with 3rd party software suppliers to facilitate the successful completion of ICT Upgrades and/or Implementations Demonstrate a thorough understanding of the deployment of Applications in a Citrix Environment Ability to support Familiarisation with Object Oriented Programming Language e.g. Visual Basic, Java complex MultiTiered Applications Operational Management: Data Analyst and Application Support March 2014 W5 (no line management) Proactively Analyse corporate databases to ensure the quality and integrity of Data. Perform Statistical Analysis of Business Data Monitoring of Database Availability and Backups Work closely with Colleagues to ensure the availability and performance of corporate Databases Ensure that the supply of data to 3rd party suppliers has been fully assessed, as suitable to provide, and satisfies the requirements of our corporate security policy (COCO) The post holder must be able to demonstrate a good level of knowledge in all the skills relevant to their area of responsibility including the ability to supervise and support colleagues. A high level of business and Degree level or relevant experience desirable. ICT Certification / Accreditation or relevant experience essential. Project management certification or training desirable. + years experience of W4 skills plus Managing Meetings Running Training Sessions Managing medium 2 1 2 2 1 2 1 technical skills is required. Strategy & Planning Participate in the development of ICT strategies in collaboration with the Application Support Manager. Conduct research and make recommendations on products, services, protocols, and standards in support of software procurement and development efforts. Ensure that Applications Support Manager is fully informed of any ICT support, maintenance and Project implementation issues that arise in a timely manner. Acquisition & Deployment March 2014 Taking a higher level of responsibility for sized projects Special Skills Good Knowledge of Supporting Database Applications on Unix/Linux and Windows Platforms Thorough Understanding of Relational Database Concepts Working knowledge of SQL/SQL*PLUS Good understanding of PL/SQL and stored Procedures, Functions, Packages Good knowledge of Database internals and Data Structures Good Knowledge of SSADM and other modelling Techniques Ability to Produce task defined for the W4 role, advising and supporting colleagues at that level to undertake the tasks assigned to them. Operational Management Assess the feasibility of upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with application 3rd party suppliers and other members of ICT. Proactively Analyse corporate databases to ensure the quality and integrity of Data. Perform Statistical Analysis of Business Data Monitoring of Database Availability and Backups Work closely with the Application March 2014 Logical Models of Database Systems Strong troubleshooting skills within and outside a database environment Understanding of the Application of XML Techniques and utilities Working knowledge of Oracle Grid Working knowledge of Web technologies including .NET,html, Apache, IIS Good Knowledge of legislation relating to Data Protection and Freedom of Information Familiarisation with Object Oriented Programming Language e.g. Visual Basic, Java Data Analyst and Application Support March 2014 W6 (with no line Management) Support Manager to ensure the availability and performance of corporate Databases Ensure that the supply of data to 3rd party suppliers has been fully assessed, as suitable to provide, and satisfies the requirements of our corporate security policy (COCO) Key areas responsibility: of The post holder must be able to demonstrate an excellent level of knowledge in all the skills relevant to their area of responsibility including the ability to supervise and support colleagues. A high level of business and technical skills must be displayed when working with the business areas to drive and embed ICT within the business processes. Degree level or relevant experience essential. Project Management Systems or Business Analysis ICT Certification/Accreditation Management qualification 5+ years experience of W5 skills plus • Managing projects large Special Skills • Excellent Knowledge of Supporting Database Applications on Unix/Linux and Windows Platforms • Thorough Understanding of Relational Database Concepts • Thorough knowledge of 2 3 3 3 2 3 3 Strategy & Planning March 2014 Design and implement short and long term strategic plans to further develop transactional functionality over the internet to increase Citizen self service. Design and implement short and long-term strategic plans to ensure resource capacity for databases and applications managed within the team to meet existing and future requirements. Participate in the development of ICT strategies in collaboration with the Application Support Manager. Conduct research and make recommendations on products, services, protocols, and standards in support of software SQL/SQL*PLUS • Good understanding of PL/SQL and stored Procedures, Functions, Packages • Excellent knowledge of Database internals and Data Structures • Good Knowledge of SSADM and other modelling Techniques • Ability to Produce Logical Models of Database Systems • Excellent troubleshooting skills within and outside a database environment • Good Understanding of the Application of XML Techniques and utilities • Working knowledge of Oracle Grid • Excellent knowledge of Web technologies including .NET,html, Apache, IIS • Good Knowledge of legislation relating to Data Protection and Freedom of Information • Excellent knowledge of Object Oriented Programming procurement and development efforts. Ensure that the Application Support Manager is fully informed of any ICT support, maintenance and Project implementation issues that arise in a timely manner. Acquisition & Deployment March 2014 Assist with the selection of suppliers to define requirements for 3rd party software suppliers to facilitate the successful completion of ICT Upgrades and/or Implementations Demonstrate a thorough understanding of the deployment of Applications in a Citrix Environment Ability to deploy and support complex Multi-Tiered Applications Language e.g. Basic, Java Visual Operational Management Assess the feasibility of upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with application 3rd party suppliers and other members of ICT. Proactively Analyse corporate databases to ensure the quality and integrity of Data. Perform Statistical Analysis of Business Data Monitoring of Database Availability and Backups Work closely with the Application Support Manager to ensure the availability and performance of corporate Databases Mentoring and March 2014 Data Analyst and Application Support W6 (with line management) Management of Colleagues Ensure that the supply of data to 3rd party suppliers has been fully assessed, as suitable to provide, and satisfies the requirements of our corporate security policy (COCO) Team Management March 2014 Manage PDR process Set SMART targets for behaviour and skills relevant to roles and responsibilities of reporting staff. Support staff in their role and personal development. Management of team objectives. As W6 skills above plus Staff Management 3 3 3 3 3 3 3