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Basic Data Analysis Levels of Scale Measurement & Suggested Descriptive Statistics Creating & Interpreting Tabulation • Tabulation – Orderly arrangement of data in a table or other summary format showing the number of responses to each response category. – Called “Tallying” when the process is done by hand. • Frequency Table – Table showing the different ways respondents answered a question. – Sometimes called a marginal tabulation. A Typical Table Gender Female Male Missing Total Frequency Percentage Valid % 100 = 100/150 = 100/145 45 = 45/150 = 45/145 5 = 5/150 150 = = (100+45) (100+45+5) / 145 /150 CROSS-TABULATION • Analyze data by groups or categories • Compare differences • Percentage cross-tabulations Different Ways of Depicting the Cross-Tabulation of Biological Sex and Target Patronage Another Typical Cross-Tab Table Gender X E-Commerce Customer Female Male Totals Customer Non-Customer Totals 100 50 150 75 60 135 175 110 285 Data Transformation • A.K.A data conversion • Changing the original form of the data to a new format • More appropriate data analysis • New variables – Summated – Standardized Degrees of Significance • Mathematical differences • Statistically significant differences • Managerially significant differences Hypothesis Testing Procedure • The specifically stated hypothesis is derived from the research objectives. • Sample is obtained & relevant variable measured. • Measured sample value is compared to value either stated explicitly or implied in the hypothesis. – If the value is consistent with the hypothesis, the hypothesis is supported, or not rejected. – If the value is not consistent with the hypothesis, the hypothesis is not supported, or is rejected. Type I & Type II Errors • Type I Error – An error caused by rejecting the null hypothesis when it is true. – Has a probability of alpha (α). – Practically, a Type I error occurs when the researcher concludes that a relationship or difference exists in the population when in reality it does not exist. • Type II Error – An error caused by failing to reject the null hypothesis when the alternative hypothesis is true. – Has a probability of beta (β). – Practically, a Type II error occurs when a researcher concludes that no relationship or difference exists when in fact one does exist. The Law and Type I & Type II Errors • Our legal system is based on the concept that a person is innocent until proven guilty (null hypothesis) • If we make a Type I error, we will send an innocent person to prison, so our legal system takes precautions to avoid Type I errors. • A Type II error would set a guilty person free. Differences Between Groups • • • • Primary tests used are ANOVA and MANOVA ANOVA = Analysis of Variance MANOVA = Multiple Analysis of Variance Significance Standard: – Churchill (1978) Alpha or Sig. less than or equal to 0.05 • If Sig. is less than or equal to 0.05, then a statistically significant difference exists between the groups. Example • Hypothesis: No difference exists between females and males on technophobia. • If a statistically significant difference exists, we reject the hypothesis. • If no s.s. difference exists, we fail to reject. Example • Hypothesis: Males are more technophobic then females (i.e., a difference does exist) • If a statistically significant difference exists, and it is in the direction predicted, we fail to reject the hypothesis. • If no s.s. difference exists, or if females are statistically more likely to be technophobic, we reject the hypothesis. Testing for Significant Causality • Simple regression or Multiple regression • Same standard of significance (Churchill 1978) • Adj. R2 = percentage of the variance in the dependent variable explained by the regression model. • If Sig. is less than or equal to 0.05, then the independent variable IS having a statistically significant impact on the dependent variable. • Note: must take into account whether the impact is positive or negative. Example • Hypothesis: Technophobia positively influences mental intangibility. • If a technophobia is shown to statistically impact mental intangibility (Sig. is less than or equal to 0.05), AND. • The impact is positive, we fail to reject the hypothesis. • Otherwise, we reject the hypothesis.