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Dr. John’s Products, Ltd. Case Study Lauren Katz 4/26/2016 Qualitative Analysis Customer Value Proposition • SpinBrush: low-cost, high-quality, and simple electronic toothbrush – – – • Low-cost gives it a huge competitive advantage in the electronic toothbrush space($6 vs. $50) Shortcomings: water damage, wear out of brushes “try-me” packaging and unique power/movement • – – Interviews with potential customers reveals highcost objection and desire to maintain traditional way Meijers sells significantly more than competition NACDS2 Trade shows Competitors: – – Other electronic toothbrushes are too expensive Competing with major brands such as Colgate and Crest that could easily enter this market for lowcost electronic toothbrushes risky Go-to-Market Plan • Global market: $3.3bil, US market: $800mil • Plan for direct distribution with large retailers avoid unnecessary costs, have credibility Potential partnership with Crest to gain brand awareness would reduce risk of competition from other big brands Used some guerilla-marketing – • Testing / MVP – • • Handed out free toothbrushes giving people the product was effective “try-me” packaging feature – Innovative and effective for sales Technology and Operations Management • Patents on the power and packaging – • Outsource – – • Patent will not prevent other companies from developing similar tooth brushes since the patent is specific to angles and motions Chinese manufacturing partner reliable Seeking computer system to track information Team – – Small and extremely qualified have credibility Osher not specialized in oral care or big businesses but innovative and successful. Came up with small businesses and selling them Profit Formula • $6 through FDM , $5 through retail giants Quantitative Analysis • • Revenues= 6000units * $5.50(average of $6 and $5) = $33,000/day$12,045,000/yr Profit margins are attractive and high growth rates are sustainable – Reports from testing show that SpinBrush sales were 7/day per store while typical toothbrushes sell 1/week per store – In 2000 they were selling 6,000 units per day • • Global market size: $3.3 billion; US market size: $800million if they can scale internationally, they would have a huge target market Procter & Gamble – Highest stock prices of selected consumer goods companies – Market share: 8.4 low compared to other companies Economy/stock market is booming – $9,274 billion GDP people are more likely to spend money right now good for sales will it be this good later? • • Merger and Acquisition Transactions increased from $831.9billion to $1,480.7billion in just two years – Huge jump if they want to sell the company now is a great time • VC return/investments huge increase • Assets and Investments: – 1998: raised $1 million, invested his own $400,000, other managers invested total of $300,000 – 1999: raise additional $500,000 Recommendations: Sell company: • Sell company to Procter & Gamble have an upcoming meeting with them – The extremely high economy/stock market and merger and acquisition transaction make it a perfect time to sell the company for a great return – Osher has no experience running a big business or in the oral care industry the huge companies he is hold great market share and have the technology to reproduce his weakly patented toothbrush too risky – Osher has been successful in the past building companies and selling them for a high profit – Appeal to the fact that P&G needs SpinBrush since they are not in the electronic toothbrush market yet, and this will advance their comparatively low market share Other Recommendations (Especially if P&G sale does not work): • Fix the water damage issue increase consumer retention rate • Patent any and all new features keep competition out for as long as possible Alternative options are less promising: • Build a new company known for innovative products – Unlike his experience with baby toys, there is little innovation potential in the toothbrush industry and bigger companies would continue to keep up with their new innovations.