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Behaviour includes the things we do—how we act or react to situations. Behaviour may be abnormal as defined by society, your boss, a parent, or friend. Abnormal behaviour by itself may not be an emergency. In a behavioural emergency, the individual’s presenting problem is a disorder of thought, mood, or behaviour that interferes with the activities of daily living. The behavioural emergency becomes a psychiatric emergency when the patient becomes suicidal, homicidal, or acutely psychotic. Abnormal behaviour can stem from a situational crisis, organic problems, or psychiatric causes. When assessing psychiatric problems, you collect information about the person’s state of mind and thinking. Your actions and attitude often provide some of the therapy sought by the patient. Be prepared to spend some time with the patient as you assess his or her thinking. Dissociative disorders are characterised by depersonalization (stepping out of one’s current experience) and derealisation (an altered perception of objects or people in an experience). In the most severe form of dissociative disorders, multiple personalities may emerge. The mind generates specific signs and symptoms when it is not functioning well. Paramedics must sharpen their assessment skills to properly identify how the patient is functioning mentally. The COASTMAP mnemonic can be used to remember various disorders of behaviour. In anxiety disorders, the dominant mood is fear and apprehension. Fear can turn into a phobia when it becomes unreasonable. Anxiety, when sudden and overwhelming, may become a panic disorder. Anxiety, phobias, and panic disorder may complicate your efforts to treat a person. Mood disorders are the most common psychiatric disorders. In mania, the patient often feels great to the point of exaggeration, with hyperactivity, insomnia, and grandiose ideas. Feelings of depression can be accompanied by guilt, apathy, and sleep disturbances. Depression may become so severe that the person may attempt suicide. Suicide and attempted suicide are problems affecting all age groups and people of all socioeconomic status. Men are often more successful at suicide because they use more lethal means, although women make more attempts. Every suicidal gesture must be assessed and taken very seriously. Don’t be afraid to talk with patients about their suicidal thoughts. Personality disorders are exaggerations in how people think about or perceive their environment and surroundings. They are classified into three categories: odd or eccentric behaviours; dramatic, emotional, or erratic behaviours; and anxious or fearful behaviours. In somatoform disorders, such as factitious disorders and hypochondriasis, patients are overly concerned with their physical health or appearance to the point that this concern dominates their lives. Eating disorders, such as anorexia nervosa and bulimia nervosa, are disorders of personal control related to eating. They can result in acute and chronic problems. Impulse control disorders include impulsive gambling, kleptomania, and pyromania. They reflect the inability to resist temptation. Substance-related disorders are associated with the use of alcohol and drugs. A variety of social, biological, cultural, and physiological dimensions define substance-related disorders. Psychosis is a state of delusion in which individuals are out of touch with reality. Causes include psychiatric problems (eg, schizophrenia), drug-induced psychotic states, and intense stress. Individuals with schizophrenia may display positive symptoms (hallucinations and delusions), negative symptoms (apathy and a flat affect), or disorganised symptoms (erratic speech or motor function). Dealing with psychotic patients is difficult because their behaviour may be dangerous. Disorganisation and disorientation describe how conditions may present themselves. Disorganised patients have uncontrolled and disconnected thoughts. They need structure, explanations, and directions. Disorientated patients may not know where they are, what day it is, or even who they are. These patients need continuous orienting. Dealing with hostile, combative, and violent patients can be emotionally and physically demanding for emergency responders. Be cautious when approaching these individuals and evaluating situations where violent or potentially violent patients may be. Know the specific risk factors and signs of hostile situations. Combative patients may need to be restrained. In such cases, the police should be requested to attend the scene to assist by providing this skill. Remember, you are an advocate for the patient at all times.