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People & Culture – Organisational Wellbeing Work-related stress Mental Health Tip Sheet Stress as defined by the World Health Organisation (WHO) is the reaction people may have when presented with work demands and pressures that are not matched to their knowledge or abilities. These experiences can affect people in paid or volunteer roles, and can challenge their ability to cope. Signs and symptoms of work-related stress include 3 broad symptoms: Behavioural symptoms: An increase in sick days or absenteeism Aggression Diminished initiative A drop in work performance Problems with interpersonal relationships Mood swings and irritability Lower tolerance of frustration and impatience Disinterest Isolation. Psychological symptoms: Depression Anxiety Discouragement Irritability Pessimism Feelings of being overwhelmed and unable to cope Cognitive difficulties, such as a reduced ability to concentrate or make decisions. Physical symptoms: Fatigue Muscular tension Headaches Heart palpitations Sleeping difficulties, such as insomnia Gastrointestinal upsets, such as diarrhoea or constipation Some of the factors that commonly cause work-related stress include: Long hours Heavy workload and task responsibilities Changes within the organisation Tight deadlines Changes to duties Job and role insecurity Lack of autonomy Insufficient skills for the job Over-supervision Inadequate working environment Lack of proper resources Lack of equipment Harassment Discrimination Poor relationships with members or leaders Potentially traumatic events, such as a death of another member. It is important to think about your own wellbeing and notice any changes in your performance at CFA. This self-awareness can then help you to look after your own mental health. www.cfa.vic.gov.au/mentalhealth Work-related stress – Mental Health Tip Sheet Printed: 30/06/2017 - 23:56 1 of 1