Download Resume - Trelco Limited Company

Moore Sengbat A.Sangma
E-mail: [email protected]
Mobile: + 966-0562463373
Highlights
A professional with proven ability in solving complex technical problems and in
maintaining excellent customer relationships with extensive, progressively responsible
experience in troubleshooting network problem isolation Client management, vendor
relations, problem resolution, partnership relations, team building and decision making .
Networking and information security professional with five years of experience. Wide
range of experience in network security, routing and swithching technologies.
Technical Proficiencies
Security Technologies Network Firewalls, Host based Firewalls, Intrusion/Anomaly
Detection Systems (IDS), Encryption (DES/3DES/AES), Catalyst 6509 Firewall Module, Cisco
(IPSec/GRE tunnels),Cisco MPLS VPN, VPN Concentrators, Juniper Secure Access, Juniper IDP
Cisco Web VPN, Netscreen Security Manager.
VoIP Technologies
IP Telephony, H.323, SIP, IP-BPX, Cisco Call Manager with Cisco IP
Phones & Cisco Soft Phones, Unity Messaging Server, Siemens Hicom PBX.
Protocols
TCP/IP, IPX, BGP, OSPF, EIGRP, IGRP, RIP, HDLC, DLSW, HSRP,VRRP
WAN Technologies
ATM, Frame Relay, ISDN, X.25, Leased Line, Microwave/Radio,
Wireless, VSAT, IPLC, VPN, E1, T1, ISDN, MPLS
LAN Technologies
ISL, Gigabit/Fast Ethernet, Token Ring, Fiber Optic
Routers Cisco 7000, 5300, 4000, 3000, 2600, 1700 , 800 series, Nortel, 3Com, Dlink
Switches
Cisco Catalyst 8500, 6500, 5500, 4000, 2900 series, Cisco ATM switch,
Nortel, Foundry, 3Com, Netgear ( FSM750S/FSM726S/ FSM726).
Firewall & VPN and IPS Cisco PIX firewalls (501/506/515/535/525/515), Juniper Networks
NetScreen firewalls 204/208,500,5200/5400, ISG 1000/2000 Cisco VPN Concentrator
(3060/3030/3015/3005/3002 Hardware Client), Netgear Firewall
(FVS318/FVS328/FVS338/FVX538), Juniper Networks Netscreen IPS 50, IDP 50/200/600,1100
ISG/IDP 1000/2000
Operating Systems
Windows Server System, Novell NetWare, Solaris, UNIX, Linux
Network Management
CiscoWorks, MRTG, Sniffer M
Cisco Works, MRTG
Professional Experience
Innovative Solutions
Aug 2004-Present
Riyadh, Kingdom of Saudia Arabia.
Network Security Consultant
Innovative Solutions (IS) was established in 2003 in Riyadh, Saudi Arabia. IS focuses on
providing
Integrated IT solutions for the Saudi market. The company is managed by Saudi IT
professionals
with more than two decades of IT experience in the local market.
•
Team Member for project implementation of Juniper Networks Netscreen Firewalls
with high availability, at Saudi Telecom data Centre, Call Centre and different remote
Sites in the Kingdom of Saudi Arabia. Policy Creation on the basis of log reports.Tuned
Juniper Networks Netscreen firewalls for the optimum security considerations. Site to
Site Ipsec Tunnel Configuration to send syslog messages from different STC remote sites
to SOC Syslog server. Providing 24*7 Technical Support.
•
Responsible for project implementation of Juniper Networks Netscreen 5400 firewall
with high availability for Riyadh Bank data centre.
•
Responsible for project implementation of Juniper Networks Netscreen 500 with
high availability at Banque of Saudi Fransi.
•
Team member for Saudi Telecom Security Operations Centre project for log
analyzing all the security devices and providing a high level design for minimizing
events or logs.
•
Responsible for project implementation of Juniper Networks Secure Access 3000
with high availability at Saudi Arab British Bank. Integrating with Active Directory and
RSA ACE server for two factor authentication.
CONVERGYS Inc: Gurgaon
Mar 2003 – Aug 2004
Convergys Inc. is a US based services oriented company serves top companies in
communications, financial services, technology, employee care and other industries in
more than 40 countries. The company offers comprehensive customer care and information
technology related technical support services.
Customer Support Engineer Cisco TAC
•
Provided round the clock technical support services at the Cisco Systems Technical
Assistance Center (TAC) for large customers from around the world.
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Worked on resolving critical real time network outages and support related to
security events, firewalls, encryption, routing and switching.
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Designed and recommended effective security and network design solutions for
customers over different platforms covering firewalls, routers, switches and VPN
concentrators.
•
Configured and troubleshoot virtual private network solutions such as DMVPN, GRE
over IPSec, Certificates, EzVPN servers and client software.
•
Worked with various vendor platforms such as Checkpoint, Netscreen, Nortel, Watch
Guard etc. to provide heterogeneous security and VPN solutions.
•
Co-ordinate with the global network backbone team to report and document of new
IOS bugs found during troubleshooting, find fixes and work-around.
Vcustomer Inc: Delhi
Jul 2001 – Mar
2003
Vcustomer is a leading US based global provider process-driven, quality-centric BPO,
contact centre and technology from it multi-city state-of-the-art processing centre in
India, equipped with the most reliable computing and communications solutions. Vcustomer
delivers customized contact centre solution starting from customized agent desktops, to
CT integration; real-time web based monitoring and reporting capabilities.
Network Technician
•
Responsible for design and provided technical support for the network and IT
infrastructure.
•
Installed, configured and troubleshoot the large IPLC network consisting of Cisco
7206 routers with OSPF spread across different geographical area. Troubleshooting voice
gateway and T1 trunks on 6509 switch. Configured and troubleshoot QOS on 6509
•
Co-ordinating with MCI, AT&T and SPRINT for troubleshooting international Circuits
and T1 trunks.
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Supported and maintained hybrid VOIP architecture including Voice Gateway with 2
PRI lines, Cisco Call Manager Server, Unity Messaging Server, VoIP phones and other EPABX
solutions.
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Maintaining syslog server and tftp server. Adding interface vlan on the core
switch 6509 and configuring HSRP for redundancy. LAN creations and deletions on the edge
switch. Vlan configurations on the edge switches 3524/3548
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Documenting NTP updates for peer routers on weekly basis. Updating NTP updates for
edge switches on weekly basis.
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Maintain weekly NTP updates, backup configs of all Cisco Devices on weekly basis,
upgrading
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Provided administration and support for network systems including Windows 2000/NT
servers, DNS, WINS, DHCP, Citrix, Web and Proxy Servers
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Maintained ISO 9000 documentation relating to network and systems.
S.S.Netcom (Internet Service Provider)
Jan 2000 –
May 2001
SSNetcom is a premier Internet Service Provider company providing a range of services
related to it
Customer Support Engineer
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Responsibilities including maintaining IT infrastructure.
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Managing and installation upgrading maintenance and licensing software.
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Basic admin on Windows NT and windows 2000 servers.
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Installationg and maintenance of new desktop hardware.
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Helpdesk and basic application support.
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Co-ordinate hardware repairs and managed IT assets.
Education and Certification
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B.E. ( Electronics and Communication) 1999
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Cisco Certified Security Professional (CCSP) 2005
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Cisco Certified Network Associate (CCNA), 2002
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Juniper Network Certified Internet Associate (JNCIA-FWV), 2004
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Juniper Network Certified Internet Associate (JNCIA-SSL), 2005
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Juniper Network Certified Internet Specialist (JNCIS-FWV), 2005
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