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On over Diversification in Operation Strategies WEI Guangxing1, 2, LIU Wenyao2 1. Research Center of Sustainable Construction and Risk Management, Chongqing Jiaotong University, Chongqing, P.R.China, 400074 2. School of management, Chongqing Jiaotong University, Chongqing, P.R.China, 400074 [email protected] Abstract: The strategy of diversification is one of the basic operation strategies. But, many corporations are prone to get into over diversification subconsciously, by which too many business units belong to different industrial fields are engaged in and hereby the performance becomes bad. This paper firstly analyzes the reasons for over diversification, and then investigates how to qualitatively judge and quantitatively evaluate it. Qualitatively, corporation value, customer value, management performance, operation risk and management cost can be taken to judge the extent of over diversification. Quantitatively, market value added and economic value added can be adopted to evaluate whether the corporation as a whole and every individual business unit individually has been in the state of over diversification respectively. Keywords: Operation strategy, Over diversification, Strategy management, Diversification strategy 1 Introuction As economy develops globally and competition becomes intensely, many corporations always try to diversify in order to accumulate sustainable competitive advantages in several different industrial fields [1] . Actually, the strategy of diversification is one of the most important ways to get sustainable core competence [2]. Firstly, as the industry and the related products or services turn into the period of mature and recession gradually, the market become saturated and the profit margins begins to decline or even become negative, while the strategy of diversification is an important way to explore some new business units with higher profits. Secondly, the various, changeful and individualized customer requirement in the new economic era provides new investment opportunities and wider operation spaces. Only if corporations can customize the individualized demand efficiently, they could accumulate competitive advantages and hereby enter a new industrial field through diversification [3]. Thirdly, operation risks can be decentralized by diversification. The losses in some business units can be offset by the increasing profits of the other beneficial fields, by which corporations can gain relatively stable profits as a whole and hereby enhance the ability to resist risks. As a result, the strategy of diversification is often taken by many corporations in the course of development, especially there are enough residual resources and the managers feel pressure from objective of growth. Actually, diversification is a successful strategy for many corporations, who in the course of diversification new origins of profit and growth by entering new business units are expanded, decentralizing operation risk, accumulating competitive advantages [4]. However, just as the portfolio in financial investment may be diversified overly [5], many corporations unconsciously get into over diversification in the course of expansion, by which they actually develop business in too many industrial fields and the performance becomes bad. The “too many industrial fields” of over diversification means that it is difficult to coordinate all the business units or the cost of coordination is so high that to withdraw or abandon some business units and hereby develop business in fewer and narrower industrial fields can achieve better operation performance such as higher profits [6]. The static diversification comparatively means that corporations operate in two or more related or unrelated industrial fields at the same time, while by the dynamic diversification corporations enter some new industrial fields related or unrelated to the existing fields to implement expansion [7]. Similarly, by the static over diversification corporations operate business in too many different industries at the same time, while the dynamic over diversification refers to the process that corporations enter some new industrial fields to operate new business activities, which they should not enter or enter too many industrial fields, where the “should not enter” means that after entering the new industrial fields the corporation performance such as profits declines, and “enter too many” means that too many industrial 239 fields have been chosen to develop business and hereby most business units can not reach the certain scale of economy. The outstanding point of over diversification is that there is no core business unit, and no core competence embedded in one or more business unit to support sustainable development. However, many corporations always want to diversify in the course of expansion [8] and furthermore subconsciously plunge into over diversification. There are many literatures about the strategy of diversification, while only a few discussed over diversification briefly up to now. The following will explore the reasons of over diversification, and further investigate how to qualitatively judge and quantitatively evaluate over diversification. The remainder of this paper is organized as follows. Section 2 investigates the reasons why corporations run into over diversification. Section 3 probes the method of qualitative judgment of over diversification, while how to quantitatively evaluate over diversification is examined in Section 4. And finally, Section 5 draws the conclusions. 2 Reasons for Over Diversification Generally speaking, all the motivations for corporations to diversify can result in over diversification as long as they are emphasized excessively. The following analyzes only three of the most important reasons briefly. 2.1 Changeful Market The market is changeful in the new economic era. For example, the sellers' market has turned to the buyers' market, the market spectrum has changed from the regional to the global, and the customer demand has moved from mass to individualized requirement. After such a series of changes, it is easy for corporations to get into over diversification even though they diversify suitably before. For example, in the environment of sellers' market, almost any rational investment in almost every industrial field is profitable. So, corporations will invest in not only the industries whose profits are higher than existing business units but also those industries whose profits are more or less than existing business units as long as there are investment returns, which can promote competence and prevent potential competitors. But, in the buyers' market, only those investments with core competence can gain enough profits. Then, corporations should engage in the industrial fields with competitive advantages, and expand into the industrial fields which the existing core competence can support. Consequently, the former fit diversification will turn to the over diversification as the seller' market turn to the buyers' market. On the other hand, the previous regional market limits the development opportunities, and thus restricts the business mode, by which corporations make decision on production scale based on the regional market demand. In this way, corporations cannot help adopting the diversified expansion, and the diversified expansion in a smaller space will distribute the limited resource into too many industrial fields inevitably. As a result, the scale of each business unit becomes too small after the regional market turns to global market, and even is far to achieve scale economy, which hereby will finally leads to small business scale in each individual industrial field and over diversification as a whole. 2.2 Scope Economy The existence of scope economy indeed makes corporations receive a higher profit rate with the same resources. However, the premise and precondition of the scope economy or the synergy effect is that the different business units are complementary with each other, which is ignored by many corporations when pursuing scope economy blindly. If corporations expand into some business units which are not complementary or are lowly complementary with existing business units, the resource allocation and the production efficiency will not be effective, and hereby it is difficult to form core competence in the new industrial fields. Maybe, corporations hope to set up new origins of profit growth by entering some new industrial fields, but they ignore the importance of creating corporation value. As a result, corporate capital structure is irrational, the core business units are not fully developed or even there are no core business units at all, and at the same, the scale of each business unit is too small to support long-term development. Therefore, in the process of expansion through diversification, corporations should attach 240 enough importance to establishing competitive advantages based on complementary synergy gradually. If corporations pursue scope economy blindly, they will plunge into over diversification subconsciously. Then, the new industrial fields corporations plan to enter is not in accordance with the competitive advantage, or the core competence can not support the new business units, or the existing business units conflict with the new business units. In such a state of over diversification, it is difficult not only to acquire scope economy but also to strengthen core competence. 2.3 Management Pressure If managers face management pressure about such as growth and risk, they are prone to get into over diversification. On one side, if growth is an important objective and there are remaining resources that corporations still failed to make full use of, which is common in reality, the managers usually will face the pressure from the shareholders who urge to make full use of resources in order to raise more profits. Once the managers decide to diversify, they tend to enter the profitable industrial fields in their own eyes. Obviously, their judgment might be incorrect. Even if their judgment is correct, it is possible that the industrial fields, which are selected according to standard of profit, is not complementary with the existing business units, or is not in accordance with the competitive advantage, which actually has results in over diversification. On the other side, the incentive to disperse operation risk also can lead to over diversification. For the managers, the most important is to avoid bankruptcy, which is a deathblow to their professional reputation. So, as an important means to control operation risks, the strategy of diversification is chosen and implemented right. However, if the capacity of diversification to disperse risk is weighted excessively and blindly, and there is no scientific prediction for future market or the development of innovative industry, corporations will take on the same business units as others take because they face the same entry barriers. As a result, it is difficult to create effective scale economy in a specific industrial field because of fierce competition. Moreover, each business unit doesn’t reach the scale of economy at all. In such a business structure, there is no conspicuous core business unit with core competence. Consequently, such over diversification resulted from disperse operation risk increases business risk by contraries. 3 Qualitative Judgment of Over Diversification Since the strategy of diversification is advantageous of growth and acquirement of core competence, while over diversification which is prone to get into is disadvantageous, how to evaluate and judge whether a corporation is in the sate of right diversification or over diversification is an important topic deserving to probe deeply. This section try to research how to evaluate over diversification qualitatively, and the quantitative evaluation is investigated in the next section. Actually, the key to judge whether a corporation is in the sate of over diversification is to judge whether each business unit which the corporation carries on or plans to enter makes positive contribution to the corporation, that is to say, whether each existing business unit makes positive statically contribution and each new business unit makes positive contribution dynamically. In a static strategic view, if there are some business units with negative contribution, the corporation is just in the state of over diversification. And it is reasonable for the corporation to withdraw from those industrial fields, by which they will achieve better operation performance. On the contrary, if each business unit contributes positively to the corporation, the corporation is in the state of right diversification, should keep staying in all the existing industrial fields and may try to search some new business opportunities. In a dynamic strategic view, the corporation should strengthen business units with positive contribution, abandon business units with negative contribution, and enter new business unit which will makes positive contribution. Then, how to evaluate the contribution which each existing or would-be business unit makes to the corporation? The following standards or criterions can be taken accordingly. 3.1 Corporation Value Whether the technical innovation such as discovering new elements and inventing new production equipments, resources allocation, or organization learning within each business unit can increase the 241 corporation value is an internal criterion to judge whether a corporation is in the state of over diversification. If within a business unit, any technical innovation, resources allocation, or organization learning can not increase the corporation value, the corporation should abandon it. While the corporation should strengthen or enter those business units whose technical innovation, resources allocation, or organization learning makes positive contribution to the corporation value definitely. 3.2 Customer Value Customer value creation and customer value maximum is the external standard to judge whether a corporation is in the state of over diversification. Creating and maximizing customer value is an important source of competitive advantages. If there are some business units whose products or services can not create customer value, the corporation is in over diversification and should withdraw those business units. Furthermore, if the cost invested in some business units exceed their contribution, these business units are also excessive and hereby should be abandoned, while those business units whose cost is less than their contribution should be widen in order to create customer value or achieve maximum customer value. 3.3 Management Performance Corporate profits can not reflect management performance accurately, while the maximum financial market value, or the stock price, can show business performance more accurately. The financial market value normally is represented in the form of expected discounted value. If after the corporation enters a new business unit, the financial market value such as the expected discounted stock price drops, it has been in the process of over diversification, while if when the corporation enters a new business unit, the management performance rises, it has been diversifying rightly. Because the management performance can also be effected by other factors, the influence of a business unit on the management performance should be predicted correctly, which was been discussed in literature [6] briefly. 3.4 Operation Risks Operation risk stems from the uncertain environment. The uncertainty results in not only operation risks but also additional profits. Then, the corporation predicting the outcome of uncertainty more accurately will obtain profits above the average. However, the uncertainty exists in each business unit. The more business units the corporation engages in, the more difficult to predict the result of the overall uncertainty. The operation risk is correlated with the scope of business units negatively. A business unit increases the corporation profit while also increases the operation risk. If the former effect is weaker than the later, the corporation is in the state of over diversification. Therefore, the tradeoff between the corporation profit and the operation risk added by each would-be business unit decides whether the corporation is in over diversification. 3.5 Management Cost One of the most important aspects of management is the coordination among employees and the incentive of employees. In order to urge employees to work hard and collaborate with each other harmoniously on behalf of the corporation, an optimal incentive system and monitor system should be designed, and hereby enough and suitable payment has to be paid to them, which is called management cost. For the corporation engaged in diversification, if the cost of coordination and incentive is increasing with a higher growth rate than that of corporation value, or if the internal incentive system can not meet the requirement of creating corporation value, by which too much incentive is attached to some business units with low capacity of value creation, it has been in over diversification. 4 Quantitative Evaluation of Over Diversification The above value criteria of qualitative judgment also can be referable to evaluate the degree of over diversification quantitatively. As a general assumption in literatures, the creation of corporation value is restricted in a corresponding certain period of time. Then, the qualitative judgment and the quantitative 242 evaluation of over diversification are to judge and evaluate whether the referred corporation is in the state of over diversification at a specific point of time. The following will probe the quantitative evaluation of the whole corporation and the individual business unit respectively. 4.1 Evaluation of Corporation As a Whole When the corporation as a whole is judged and evaluated whether it runs into over diversification, the value creation level produced by capital investment is an important indicator. Concretely, the market value added, which is called MVA in many literatures and textbooks, is used to describe the level of corporation value creation. The market value added is the margin between the market value of the total corporation capital (MVTAC), which includes the stocks of the stockholders and the liabilities capital, and the account value of corporation capital employed (AVCCE), which is the capital that shareholders and creditors invest in the corporation. Therefore, the market value added can be denoted as MVA=MVTAC-AVCCE (1) The market value of capital is the market value of stocks of the specific listed corporation. If the referred corporation is not a listed, the market value of capital can be estimated with proposed purchase price or other methods. And the account value of corporation capital employed can be calculated according to the balance sheet, where the debt capital includes short-term borrowings and long-term loans, as well as the sources of capital equivalent to the nature of the liabilities, such as pension of workers. The method is offered in literature [6] in detail. According to the calculated result of the market value added based on the above formula, whether the whole corporation is in over diversification can be analyzed and evaluated. If the market value added is positive, by which the market value of the total corporation capital is bigger than the account value of corporation capital employed, the corporation has the ability to create additional value, and hereby the corporation as a whole is in the appropriate state of diversification. On the contrary, if the market value added is negative, by which the account value of corporation capital employed is bigger than the market value of the total corporation capital, the corporation can not create additional value and the strategy of diversification reduces the ability of creation value, and hereby the corporation as a whole is just in the state of over diversification. 4.2 Evaluation of Business Unit Individually The value created by a business unit can be denoted as economic value added, which is called EVA in literatures. The economic value added is the margin between the net operation profit after tax (NOPAT) and the capital cost, which can be represented by the weighted average capital cost (WACC) multiplied the total invested capital (TIC). Therefore, the economic value added can be illustrated as EVA=NOPAT-WACC ×TIC (2) in which the weighted average capital cost is the weighted average of the capital cost of stocks and loans, and the total invested capital equals the sum of the stocks from shareholders and the capital invested by creditors. According to the calculated result of the economic value added based on the above formula, whether the business unit is a part of over diversification can be judged and evaluated. If the economic value added is positive, which indicates that the business unit has the ability to create value and also make positive contribution to the corporation, the business unit is not a part of over diversification, and the corporation should expand into the business unit supporting and supported by the core competence. On the contrary, if the economic value added is negative, which indicates that the business unit can not create value and neither makes active contribution to corporation, the business unit is just a part of over diversification, and hereby the corporation should withdraw the business unit to refocus on the core unit with sustainable competitive advantages. 5 Conclusion As one of the basic operation strategies, the strategy of diversification is often taken by many corporations in the course of expansion. However, many corporations plunge into over diversification 243 subconsciously, by which there is no core business unit, and furthermore no core competence embedded in one or more business units to support sustainable development. The above analysis shows that changeful market, blind pursuit of scope economy, and management pressure are the reasons for resulting in over diversification. The indicators such as corporation value, customer value, management performance, operation risks and management cost can be taken to judge over diversification qualitatively, while market value added and economic value added can be adopted to quantitatively evaluate whether the corporation as a whole and every business unit individually is in over diversification respectively. Once the corporation is found with the market value added to be in over diversification as a whole, the economic value added should be taken to further identify which business units lead to over diversification. Then, in order to ensure that every business unit contributes positively to maximizing both corporation value and customer value synchronously, the business structure should be adjusted properly by entering business units with potential opportunities, strengthening business units with prominent growing rate, weakening business units with positive but mature value and withdrawing business units with negative effect. All these findings are referable for corporation strategy management. Nevertheless, the above analysis only gives some theoretical principles on over diversification without actual applications. Positive investigations, especially case studies integrating practical operation, are essentially necessary for future work. References [1]. Louise, M. Strategy-making process and firm performance in small firms. Journal of Management and Organization, 2006, 12(3): 209-223. [2]. Amy, W. Targeting a company's real core competencies. Journal of Business Strategy, 1992 (6): 2632. [3]. 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