Download Cisco Presentation Guide

Network Deployment
Mentoring Boot Camps
Cisco Knowledge Transfer Program
May 2003
© 2002, Cisco Systems, Inc. All rights reserved.
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Agenda
• The Challenges of Network
Deployment
• Product Overview
• What is provided?
• How does this help your company?
• Additional Information
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
2
Agenda
• The Challenges of Network
Deployment
• Product Overview
• What is provided?
• How does this help your company?
• Additional Information
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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The Challenge of Deploying Networks
• Inadequate mapping of staff technical skills with new
networking applications
• Lack of hands-on experience diminishes networking
staff’s skills and aptitude in designing and operating
robust networks
• Inconsistencies in deployment practices due to
incremental and decentralized growth
• Lack of access to lab facilities to designing, configuring,
and troubleshooting new Cisco networking hardware and
operating software
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© 2002, Cisco Systems, Inc. All rights reserved.
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Business Impact
• Slower speed-to-market
• Increased business interruption risk
• Redesign and redeployment costs
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Agenda
• The Challenges of Network
Deployment
• Product Overview
• What is provided?
• How does this help your company?
• Additional Information
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Network Deployment Mentoring
Overview
• Instructor-led
• Hands-on
• Multi-day sessions
• Conducted by Advanced Services Engineering
team
• Focused on advanced technologies
• Covers the network lifecycle
Primary focus: Implement and Operate
Secondary focus: Planning, Design, and Optimize
• Customer Advocacy Knowledge Transfer
programs
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Who Should Enroll in Boot Camps?
• Most likely job areas:
- Technical Management - Engineering/Network/Operations
- IT/Information Systems Management
- Technical Staff - Engineering/Network/Operations
• Most likely job titles:
- Network Operations staff
- Network engineers and Managers
- Network technicians and Operations Manager
- Network architects and designers
- Sales and Field engineers and Managers
- Technical support staff
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Pricing and Availability
Duration
Usually 3-5 days
Coverage
Orientation
Primary focus: Implementation (I) and
Operation (O) phases of emerging
technologies
• 30% lecture
Content
• 70% hands-on lab exercises
• List Price ~ $3,000 per seat
Price
• Promotional bundles available, 12-16
seats for approx. $30,000
Availability
• Customized classes available at
customer site
• US – generally available today
• In Europe, the Middle East, Africa and
the Asia Pacific region there is limited
availability today
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Agenda
• The Challenges of Network
Deployment
• Product Overview
• What is provided?
• How does this help your company?
• Additional Information
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
10
Boot Camp Deliverables
• Comprehensive lab exercises
• Course kits
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Course Kits
Every boot camp participant is provided with Course
Kits for immediate use and for reference.
Key Deliverables/Action
Value / Benefit
Course books with slides, detailed
notes and lab exercises
Reference material provides NDM
participants’ with immediate access
to knowledge
CD-ROMs, job aids and other
materials*
Provides participants with the
information and tools used most
often by Cisco Advanced Services
experts
* Not included in all bootcamps; included when appropriate
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Hands-On Lab Exercises
70 percent of Cisco Network Deployment Mentoring
boot camp class time is spend performing handson laboratory exercises.
Key Deliverables/Action
Value / Benefit
Practice lab for building,
troubleshooting, and rebuilding
complete networks
Establish and practice skills on fully
integrated and functional networks in a
safe practice environment. The lab
includes the equipment required to
build an integrated network, often
including networking products and test
equipment from multiple vendors (such
as Compaq, Sun, TTC, Abacus, Avaya,
and many others).
Instructor-led
Participants are guided through
laboratory exercises to various
degrees—always with an Advanced
Services expert available to answer
difficult questions
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Boot Camp Portfolio
•
Network Infrastructure
– Building Core Networks with OSPF, BGP, and MPLS
– Advanced Implementing and Troubleshooting MPLS VPN Networks
•
IP Telephony
– Cisco Call Manager MCS
– Advanced AVVID Troubleshooting and PBX Integration
•
Voice
– Building Cisco SS7 Interconnect and VoIP Networks for Voice and Dial Traffic
– Adding Cisco SIP and Enhanced Routing Support to SS7-Enabled IP Networks
•
Optical
– ONS 15540 ESP Test and Turn up
– ONS 15530 Optical Aggregation and Transport Test and Turn up
– ONS 15454 and 15327 Test and Turn up
•
Metro Ethernet
–
Presentation_ID
Metro Ethernet Switching Deployment
© 2002, Cisco Systems, Inc. All rights reserved.
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SP Packet Telephony – Network Diagram
Sample
SharedServices
- ThunderDial 2.x
- ThunderVoice 1.x
- PerfectStorm
- ThunderDial 2.x
- ThunderVoice 1.x
- PerfectStorm
DGK
RAS
RAS
GK
SLT
GK
Signaling
Backhaul
Signaling
Backhaul
RAS
SS7/
ISUP
RAS
SS7/
ISUP
PRI
Backhaul
PRI
Backhaul
VoIP
Netw ork
TDM
Trunks
SLT
IP
- ThunderVoice 1.x
- PerfectStorm
Class 5
EO
PRI
TDM
Trunks
IP
Class 5
EO
PRI
AAA
RPMS
TFTP
OSP
SharedServices
Adagio 2.x
(ThunderVoice plus
SharedServices)
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Boot Camp Portfolio – Future offerings
• Security
–
Securely Using Internet and Extended Network Reach
• Wireless
–
Building a Mobile or Hotelling Network
• IP Telephony
– Advance AVVID Service Implementation and Troubleshooting
• CDN/SAN
–
Presentation_ID
Building Resilient Data Centers with Cisco SAN and CDN Equipment
© 2002, Cisco Systems, Inc. All rights reserved.
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Agenda
• The Challenges of Network
Deployment
• Product Overview
• What is provided?
• How does this help your company?
• Additional Information
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Value Proposition
End users who complete the Network Deployment
Mentoring boot camps may confidently become
early adopters of new technologies with:
–greater self-reliance
–heightened ability to streamline the deployment
process
–knowledge to prevent common mistakes
–ability resolve unanticipated problems
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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What Customers Say…
“You folks have prepared this training to the nth degree, and it shows in
the outcome…I've seen an improvement in the level of ability my team has
with the Cisco platform as a result. This will clearly translate into higher
customer satisfaction and better call completion rates.”
“I will like to thank you and the team for real great training. Paul and Brad
really took lots of efforts in putting the things together and make the
training a great success.”
“Classes were really well designed and the Lab was just outstanding. Not
to mention the high professionalism demonstrated by the Instructor.”
“The instructor was the best I’ve ever had for a Cisco class. (I’ve been to a
lot of Cisco classes.) I would like to attend any other classes that she
instructs.”
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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What Partners Say…
• Partners that participated in the NDM boot camps
received 13% higher customer satisfaction scores
– Overall Customer Sat tracked by Partner report card— 4.48 compared
to 3.99 for partners that did not participate in NDM boot camps
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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What Account Teams Say…
NDM is stepping up to the integration challenge
• Educating Customers
“Customer feedback has been overwhelmingly positive and includes adjectives such as
Unbelievable, Amazing, Impressive.”
Christopher Moyer, Service & Support Manager about Broadwing engagement
“Your team's ability to step up and provide the quality training that you did for the customer
on such short notice was exemplary...the training was extremely useful to the customer, as
well as extremely useful to the account team in exposing the customer's operations staff to
Cisco.”
Pat Schroeder, PS Program Manager about Qwest engagement
• Educating Cisco Deployment Teams
“I have been to several Cisco training classes, seminars, and boot camps, but the training
delivered by this team was by far the best I’ve ever received!”
Tom Kladek, PS-Solutions Engineering Central
“I have to say this was the best Cisco class I have ever been to. In fact, it was the best
technology class I have ever had!”
Shannon Bates, Network Consulting Engineer Supporting Genuity
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Agenda
• Business Drivers
• Product Overview
• What is provided?
• How does this help your company?
• Additional Information
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Additional Information
For more information on the Network Deployment Mentoring boot camps,
please visit the NDM web site at: http://www.cisco.com/go/ndm
- or contact your Service Account Manager
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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Presentation_ID
© 2001, Cisco Systems, Inc. All rights reserved.
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Backup Information
© 2002, Cisco Systems, Inc. All rights reserved.
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Proposed Course Network:
Building Resilient, Recoverable Data Centers
Technologies
iSCSI
Fiber Channel
FCIP
RAID
DWDM
HSRP
Products
MDS9000
SN5420
ONS15540/15530
CSS11000
CDM
CR
CE
Catalyst6000
1400 CTE
Cisco Fabric Manager/Analyzer
Sun Netra
EMC Symmetrix?
IBM ?
Hitachi ?
Cisco Storage Router
(high priority)
ONS 15540
(high priority)
Content Transformation
Engine (low priority)
CSS 11000
(medium priority)
Content Switch
(low priority)
CDM
(medium priority)
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
Content Router
low priority)
Content Engine
(medium priority)
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Proposed Course Network:
Building Enhanced Cisco Security Networks
Remote Office
Core Network
WAP
3005
3002-8
WEB/RADIUS
Access Edge
Router
CA
PC with VPN
client and
wireless
Edge DMVPN Router
DMZ Host
4210 Sensor
Redundant
VPN 3005s
H
Server with
HIDS System
PIX 515E
HSRP IPSec Routers
Route Injector
Network
Management
and VMS
PIX 515E
WEB
Intranet
CAT 6K
w/IDS
Presentation_ID
© 2002, Cisco Systems, Inc. All rights reserved.
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