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Chapter 15 Special Populations Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Outline • Patients with Disabilities • Critically Ill/Injured Patients • Chronically Ill Patients • Geriatric Patients Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Patients with Disabilities Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. A disability is a physical impairment that interferes with one or more major life activities. Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Examples of Disabilities • Impaired vision • Impaired hearing • Severe arthritis • Paralysis or impaired mobility due to stroke, brain or spinal trauma, or to neuromuscular disorders Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Special Considerations • Don’t make physical contact with a person who is visually impaired without first telling him/her what you are going to do • It may be difficult to exchange information with persons who have impaired hearing or speech Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Special Considerations • Extra patience and assistance may be required in allowing patients time to comply with your requests • If at all possible, do not separate a person with disabilities from his/her service animal Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Impaired Hearing • The patient may become frustrated if you are unable to understand him/her, or he/she is unable to understand you • The patient may be able to read your lips, write messages on paper or understand your gestures or facial expressions Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Impaired Hearing • Do not shout – Shouting distorts understanding of the spoken word and the formation of the words if the person is lip reading Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Impaired Vision • The unfamiliar sounds brought into the environment by an emergency may be frightening and confusing • Talk with the patient about your actions • Speak in a normal voice Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Impaired Vision • If you will be guiding the patient while walking ask how you can best be of assistance Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Impaired Mobility • Injuries may occur due to unawareness of painful stimuli or because of inability to move away from the harmful stimulus • Whenever possible, allow the patient to keep any assistive devices to maintain independence Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Impaired Mobility • If the patient has a special device (such as an ostomy) ask the patient or his family how to best manage it during assessment and treatment Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Critically Ill/Injured Patients Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Critically Ill/Injured Patients • Your first responsibility is to manage the patient’s airway, breathing, and circulation • Provide reassurance to the patient • Be cautious of remarks made in the patient’s presence, even if patient appears to be unresponsive Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Chronically Ill Patients Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Chronically Ill Patients • A chronic illness is a condition of long-standing – Heart disease – Diabetes – Chronic respiratory illnesses – Cancer Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. When caring for a chronically ill patient, try to determine what changed that prompted a call for help. Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Chronically Ill Patients • Prone to decompensation under conditions of physiological or psychological stress • Some may be cared for in or by a hospice organization Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Chronically Ill Patients • Be aware of local policies concerning “Do Not Resuscitate” orders Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Geriatric Patients Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. • Geriatric refers to the elderly, those over 65 years of age • The elderly are the fastest growing group in the US population • There are many stereotypes and myths about the elderly Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. • Physical and mental changes take place with age, for the most part these are subtle until age is welladvanced • Dementia is not a consequence of aging, it is a disease-related process Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. • Medications may have side effects that cause physical and cognitive changes Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. The Elderly • Decreased ability to compensate for illness and injury – The circulatory system does not respond as it did when the patient was younger – The respiratory system is less able to provide for increased ventilation needs Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. • Risk factors for poor health – Age over 75 – Living alone – Cognitive impairment – Immobility – Recent loss of significant other – Recent hospitalization – Incontinence of urine or feces Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. The Elderly • Cardiovascular disease is the leading cause of death in the elderly • Trauma also plays a significant role in morbidity and mortality – Falls – Motor vehicle crashes Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Communication • Address by his or her title and last name – For example: Mr. Jones or Mrs. Smith • Avoid nicknames like “Honey” and “Buddy” • Do not speak about the patient to others in as if the patient is not there Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Communication • Don’t assume hearing impairment • Allow time for the patient to answer • Verify the information privately, if necessary, with a family member Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Scene Safety • Don’t assume the patient (or an elderly family member or bystander) can’t harm you • Some forms of dementia (such as Alzheimer’s Disease) can lead to violent behaviors • Don’t assume combativeness is due to dementia – head injury, hypoxia, or low blood sugar Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Initial Assessment • Poorly fitting dentures may interfere with management of airway and ventilation • Curvature of the spine may make cervical stabilization difficult • Respirator failure occurs more easily in the elderly Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Initial Assessment • Be prepared to suction, the elderly may have a diminished gag or cough reflex • Some medications do not allow blood to clot normally • Don’t assume confusion or decreased level of consciousness is “normal” Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. History • Speak clearly; don’t shout • Allow the patient time to answer • Don’t become impatient • Focus the patient on what happened today – or recently – not a history of events over the past several years Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Physical Examination • Allow the patient time to move • Be aware of decreased sensitivity to pain • Be gentle in handling Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Abuse of the Elderly • May take many forms – Financial – Physical – Emotional – Neglect • The abuser may be anyone with access to the patient Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Abuse of the Elderly • Risk factors of being abused – Female, over age 75 – Multiple chronic medical conditions – Incontinence – Impaired sleep patterns – Dementia & behavioral issues – Dependence on others – Abuser has circumstances of household conflict, financial, or other problems Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Abuse of the Elderly • The elderly may be reluctant to admit or report abuse due to fear of retribution by the abuser • Follow local policies regarding reporting of suspected abuse Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Summary • As a First Responder, you will encounter patients who have special needs. Knowing a few basic techniques in caring for them, along with having empathy for the patient, will increase your effectiveness in caring for these patients. Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc. Questions? Mosby items and derived items © 2007, 2004 by Mosby, Inc., an affiliate of Elsevier Inc.