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What is Communication? Communication The process of sending and receiving messages Must achieve understanding Whenever you are awake and in the presence of others, you are communicating! The Communication Model Sender: Vocabulary transmits the message Speaker, Encode: author, artist, etc The sender decides how to transmit the message Message: what is sent or said Words, body language, symbols, etc More Vocab Receiver: intercepts, decodes, & interprets the message. Sends feedback Decode: The receiver translates the message Feedback: reaction to the message to show understanding Types of Communication Interpersonal: between two or more people Intrapersonal: inward - “talking” to yourself Group Discussions: 3 or more people with a common task Public Communication: communicating with an audience Mass Communication: communicating with a large number of “listeners” Newspapers, radio, tv, magazines, Internet Barriers to Communication Barrier: Also called “noise” is any obstacle that gets in the way of effective communication Attitudinal: “I don’t like what we are talking about” Social: “This person is not one of my friends” Educational: “I am too smart to listen to this guy” Cultural: “This person is not like me at all” Environmental: “It is too cold in here”