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Ch. 1
Building Responsibility
Ethics – a person’s sense of right or wrong.
What is communication?
Communication is the process of sending and receiving messages, and it
occurs whenever we express ourselves in a manner that is clearly
understood.
The Communication Process
SENDER
MESSAGE
FEEDBACK
RECEIVER
The Communication Process
• Sender – one who talks
• Message – that which is sent or said
• Receiver – person who intercepts the
message, then decodes or interprets it.
• Feedback – receiver’s reactions that let the
sender know they “heard” the message.
• Communication Barrier – obstacle that gets
in the way of effective communication.
Communication Barriers
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Attitudinal
Social
Educational
Cultural
Environmental
What are some communication
barriers you see at school?
What are some communication
barriers you see at home?
What are communication barriers you
see with your friends?
Types of Communication
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Written Communication
Oral or Verbal Communication
Nonverbal Communication- sneer
Symbols
Laying the Proper Foundation
How do you build a house?
Laying the Proper Foundation
Working to be a good person.
Communicating constructively.
---Interpersonal Communication (OTHERS)
---Intrapersonal Communication (SELF)
---Oratory or rhetoric – art of study of public speaking
Caring about your audience.
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Aristotle
Logical Appeal - sequence and analysis. (facts)
Emotional Appeal - “strike a chord.”
Ethical (Personal) Appeal - honesty, integrity.
• “He didn’t think you needed Intrapersonal
appeal.”
Building the Proper Motivation
• Stereotypes – labeling people in a group
based on preconceived ideas as to what
the group represents.
– What are stereotypes you see every day?
– How can those negatively effect
communication?
• Setting an example.
– How do you set examples with your
communication?
In Review
• Intrapersonal communication is important
because the speaker must communicate
with self honestly and positively in order to
make good decisions about
communicating with others.
• A speaker should take into account the
age, gender, background, education and
socioeconomic standing of the audience
before speaking.
In Review Cont…..
• Ethics are important to good communication
because a good speaker will want to help the
world become a better place and will care about
others.
• Daniel Webster wanted to, at the very least,
retain the ability to speak.
• You must have a strong value structure to
become an effective speaker.
• The communication process does not need
stereotyping.