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Chapter 1
Building Responsibility
What is communication?
• #3IC- Communication is the process of sending and receiving
messages, and it occurs whenever we express ourselves in a manner
that is clearly understood.
• #1B – The communication process consists of the sender, the receiver,
the message, and the feedback.
• The sender is the one that transmits the message, that which is sent or
said.
• The receiver is the one that intercepts the message and the interprets
it.
• The feedback includes the reactions that
the receiver gives to the message offered
by the sender.
What is communication?
• #1IC- A successful communicator needs to be responsible because
speakers are responsible for making the world a better place and for
caring about the audience.
• #2IC- A good communicator combine ethics with responsibility
because the speaker must appear and act ethically, or the audience will
not listen.
• Speakers must make sure that communication barriers do not keep
the audience from understanding the message. Some of these barriers
include education, attitude, culture, environment, or society.
What is communication?
• Written communication is any communication that must be read.
• Oral or verbal communication is any communication that is spoken.
• #2B –Nonverbal communication expresses your attitudes or moods
about a person, situation, or idea.
• #4IC – “Body language” is another name for nonverbal
communication.
• Nonverbal communication may mean different things to different
people.
• #3B – A symbol stands for something by association or for an idea.
• #5IC - A symbol stands for something by association or for an idea.
Laying a Proper Foundation
• #4B – Building a strong “value structure foundation” consists of being
a good person, communicating well, and caring.
• You can be a bad person and still be a good speaker. (ie..Hitler) You
just won’t be as effective.
• #5B – Interpersonal communication takes place any time messages
are transmitted between two people.
• Intrapersonal communication is an inner dialogue with yourself to
assess your thoughts, feelings, and reactions.
• #6IC - Intrapersonal communication is often the most important
because you must be honest and positive with yourself before you can
speak that way to others.
Laying a Proper Foundation
• #6B – Oratory, or rhetoric, is the art or study of public speaking.
• #7B – An orator delivers oratory and uses words effectively.
Caring About Your Audience
• #7IC – A good communicator care about the audience because if the
speaker doesn’t care about the audience, the audience can tell and
won’t listen.
• #8B – Aristotle defined three major methods for appealing to an
audience: ethical, emotional, and logical.
• The ethical appeal is used when the speaker tries to show the
audience that he is a good and ethical person.
• The emotional appeal is when the speaker appeals to the heart of
audience members. It addresses love, patriotism, or maybe family.
• The logical appeal is when the speaker appeals to the audience’s logic
and intellect by providing factual information.
• ***The emotional appeal is the most powerful.
Laying a Proper Foundation
• #8IC – When a speaker is prepare to speak, the speaker should
consider certain audience-related factors. These factors include age,
gender, social background, education, and socioeconomic standing.
• If the speaker does not consider these factors, he or she will not be as
effective.
Building the Proper Motivation
• Motivation is something , such as a need or a desire, that causes a
person to act.
• #9IC – The two forces that should motivate a speakers words are the
desire to treat people and situations fairly, and the desire to set a good
example.
• Treating people fairly involves NOT stereotyping people.
• #9B – Stereotyping means labeling every person in a group based on
preconceived ideas about what that group represents.
• Every person must be judged on their own qualities and not be judged
as a member of a certain group.