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The Communication Cycle Communication Cycle • Communication creates meaning through the exchange of messages. Elements of the Communication Cycle • • • • • • • Sender/Encoding Message Channel Receiver/Decoding Feedback Noise/Interference Context Elements • Sender – the person with the message. (added) Encoding • Meaning is added to the message through words, tone, body language. Elements • Message – the idea the sender wants the receiver to understand. Number 4! • Receiver – person(s) to whom the message is addressed. (add this one under reciever) Decoding • The receiver interprets the message to extract the meaning. Elements • (back to number 3!) • The message travels in what is called a CHANNEL. Elements • There are several types of CHANNELS: A. Verbal B. Nonverbal Verbal Channel • With words • Organized • Spoken • Written Non Verbal Channel • The 55% of Body Language+ • The 38% of Tone of Voice • includes gestures, HOW you say something, appearance, posture, facial expression, and eye contact. Add on/in after your nonverbal channel • Tone of Voice/Paralanguage changes in the voice that alter the meaning of the message. A message is made up of the following: • 55 % Body Language • 38% Tone of Voice • 7% Actual Words • 93% of what your sayin’ ain’t comin out of your mouth - Hitch Feedback • The response to the message. • What are some examples of Positive Feedback: Negative Feedback: Noise/Interference • Any distraction that competes with the message. Types of Noise/Interference • Physical • Physiological • Psychological Physical Interference • an action Ex. coughing, whispering, talking, crying, etc. Physical Interference Physiological Interference • Related to a bodily function such as – Headache – Hunger – Pain – Tiredness Physiological Interference Psychological Interference • Mental • Your attitudes, mental outlook, emotions, stereotypes, and past experiences (point of reference). Psychological Interference Other types of interference to know • Educational-”I’m too smart to listen to him” • Social-”He’s one of those “so-called” hipster types, he probably doesn’t know anything about good music”. • Cultural-Difference in upbringing- “I won’t relate to anything he has to say”. Elements • Context – the situation, time, environment where the communication occurs Context Frame of Reference • Your perspective, how you judge things from your point of view • It results from past experiences or attitudes and affects the outcome of a communication situation