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Welcome to the SC State University Employee Performance
Management System Training. Throughout the training, we will use
this column to elaborate on the content that you see on the right of
the screen.
There are five modules to the EPMS training. This is the first of the five
modules which serves as an introduction to the EPMS process. The
other modules will cover: planning stage, on-going communication,
evaluation stage, and substandard performance.
Please press the "Forward" button to proceed to the next slide.
Did you Know?
 The best managers are those who build a work environment where
employees respond positively
to the following statement:
 I know what is expected of me.
 "Employees join a company because of its leaders, generous
benefits, salary, and training, but –
 "How long an employee stays and how productive he is while he is
there is determined by his RELATIONSHIP with his IMMEDIATE
 Take time to get to know their employees
 Teach employees what they know
 Remain positive and calm under stressful situations
 Develop win-win relationships with others
 Set reasonable expectations that are within their authority
 Are consistent in approach and attitude from day-to-day and
 Establish and maintain high standards for performance, yours
and the employees you supervise
Model the behaviors they ask others to display
Delegate effectively
Build cooperation and teamwork
Are flexible and adaptable to changing situations
Use the box below to type a list of the items on the left that you are
currently doing and a list of the ones that you need to improve.
Upon completion of this training, you will be able to:
Describe the 3 phases of performance management
Complete a planning stage document
Identify 2-3 methods to communicate performance expectations
with employees
Complete a performance evaluation
Identify the steps of the substandard performance process
Three Components of Performance Management
Three Components of EPMS
Planning Stage
On-Going Communication
Evaluation Stage
Planning Stage
What happens during the planning stage?
 Supervisor and employee identify the goals and
objectives for the rating period
 Preliminary and actual planning stage preparation
 Interview and discussion of performance expectations
On-going Communication
What happens during the on-going communication?
 Continuous supervisor/employee communication
 Informal mid-year review
 Management of substandard performance
Evaluation Stage
What happens during the evaluation stage?
Preliminary and actual appraisal preparation
End of review cycle - discussion of actual performance
Continuation of goal setting for future
Four Levels of Performance
Substantially Exceeds Performance
Work that is characterized by exemplary accomplishments
throughout the rating period; performance that is
considerably and consistently above the success criteria of the job
Exceeds Performance
Work that is above the success criteria for the job throughout
the rating period.
Meets Performance
Work that meets the success criteria for the job.
Below Performance
Work that fails to meet the success criteria of the job.
Ratings for Performance Characteristics
Acceptable - work that meets requirements
Unacceptable - work that fails to meet requirements
This concludes the "Introduction to EPMS" training module.