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Warm Up How important do you consider effective communication skills? Write a brief paragraph about the importance of effective communication skills. Warm Up Guided Question: How effectively do I communicate, and how may I improve upon my communication skills? Warm Up Attempt to nonverbally communicate with the people at your table for the next few minutes. No texting. What is Communication? Communication is the process of sending messages to-and receiving messages fromothers. What are Messages? Messages are facts, opinions, and feelings. You SEND messages in what you say and how you say it. You RECEIVE messages when you listen. Verbal Communication Verbal communication is speaking to communicate. Use words effectively to communicate accurate messages. To be an Effective Communicator: Speak clearly Use appropriate language Think before you speak Express a positive attitude Send specific messages To be an Effective Communicator: Make sure your listener understands you Consider the person receiving the message Don’t Hog the conversation Be interested in what others say Be a Good LISTENER How to be a Good LISTENER: Give your full attention to the speaker Do NOT interrupt Concentrate on what they are saying Listen for the overall meaning, not just details that are important to you How to be a Good LISTENER: Remember to notice nonverbal cues Avoid making quick judgments Resist distractions Give feedback to indicate that you understood What is Nonverbal Communication? Nonverbal communication is any message sent without use of words. Nonverbal communication includes: Body Language Written Messages Texts Emails Notes Letters cards Body Language Leaning Hand/ Arm Facial Spacing Forward Gestures Expressions Out Crossed arms Smile Excitement Hands on hips Sadness Frowning Contemplating Bored Staring Down Lying Guilty disinterested defeated Communication Roadblocks Gossip Lies Insults Threats Accusations Nagging Sarcasm Interruptions