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Home-School Communication Can You Hear Me Now? Presented by The Department of Family and Community Outreach Prince George’s County Public Schools The Department of Family and Community Outreach Warm-up Activity Intended and Perceived Meanings 1. 2. 3. 4. Objective: To become aware that intended meanings may not be the same as perceived meanings Pair off into groups of two. Stand back-to-back. One person will give verbal directions to the other person in order to have that person complete a drawing. Only verbal directions can be provided, questions cannot be asked or answered. Allow 5-10 minutes to complete the warm-up. Have pairs turn face-to-face and share the results of their communication exercise Have the person giving directions show the “drawer” the original document from which he/she was giving directions to draw. Compare the duplicate to the original, how accurate is the duplicate to the original? How clear were the directions given by the director? Communicating with Parents Objectives At the end of this workshop participants will: Be aware of different means of communication Be able to utilize resources in the school to enhance home-school communication Recognize how different communication approaches can strengthen or weaken teacherfamily relationships and impact student achievement Gain practice in using different communication approaches under various circumstances Communication What does “communication” mean to you? As a classroom teacher, what comes to mind when you think of communicating with parents? Communication Defined The imparting or interchange of thoughts, opinions, or information by speech, writing, or signs – (Webster’s College Dictionary) Communication may involve impressions created or words expressed Communication involves one or two way exchanges (Berger, 1991) Communication is a message sent and a message received Communication is a process One-way vs. Two-way Communication One-way Newsletters Bulletin boards School handbooks Progress notes Report cards Two-way Surveys Focus groups Informal conversations Progress reports with request for parent response Resources to engage families in home-school communication Activities/Events First day of school Back to school night Parents observing classrooms Parents Assisting Teachers Parent/Family workshops People Parent Liaisons P-Team Parent Organizations PTA/PTO Principal/Administrator Research on Home-School Communication Benefits of Home-School Communication Parents and teachers consider communication the number one factor in establishing and maintaining trust (Adams & Christenson, 2000) Strong communication can encourage higher and realistic parental expectations (Drake, 2000; James, Jurich & Estes, 2001) Communication serves as the first step to other types of parent involvement (Elman,1999) Parental insight can provide additional information to help meet the needs of students (Kronowitz, 2008) Home-School Communication Standards Framework for Teaching: Domain 4- Professional Responsibilities: Component 4C-Communicating with Families National PTA- National Standards for Family-School Partnerships: Standard 2: Communicating Effectively PGCPS Master Plan-Goal 7: Strengthen relationships with family, school, business, community, and institutions of higher education to support improved student achievement PGCPS Core Beliefs & Commitments: # 2 Parents are our Partners We commit to increasing family engagement in the education process through communication and outreach MSDE Goal 5: School systems and schools will communicate more frequently with families and communities Joyce Epstein’s Framework of Six Types of Family Involvement: Type 2-Communicating Topics of Home-School Communications Formal and Informal Student Progress Information about school & community events Information about school’s overall performance Goals & strategies of instructional programs Teacher expectations Parenting information Needs & strengths of students Needs & strengths of parents/families Family issues that may impact learning Expectations of parents/guardians Family ability to volunteer and/or support school Methods of Home-School Communications Personal Face-to-Face Telephone Home visits Writing Notes Letters Report cards/Progress reports Newsletters Student portfolios Student agenda books, logs Methods of Home-School Communications (Continued) Electronic/Technological Internet Websites E-mail School Communication System School Information System Video technology Process for Communication Identify the goal and reason for the communication Consider the audience Choose a communication approach that opens a two-way conversation Six Approaches to Open Home-School Communication 1. Instructing 2. Following up 3. Asking for help 4. Revealing 5. Informally exchanging 6. Active listening Instructing Definition Explicating and elaborating Example Providing an explanation of how to help a student with a homework assignment Following up Definition Reminding and monitoring Example Remind parent about due date for a project Asking for Help Definition Looking for assistance Example Asking parent to share information about their child (strengths and needs) Revealing Definition Sharing information openly Example Informing parents of your class goals and expectations Informally Exchanging Definition Having a reciprocal dialogue Example Taking time to sit and chat with no formal agenda Active Listening Definition Listening and paying attention Examples Actively listening to a parent express their concerns, opinions, etc. Challenges to Home-School Communication Pragmatic Cultural Economic Time Transportation Logistics Technological Language difference Ethnic difference Gender difference Non-verbal cues Institutional School climate Teacher/Staff attitude 8 Tips for Communicating with a Person from a Different Culture 1. 2. 3. 4. 5. 6. 7. 8. Take personal responsibility to make the communication effective Clarify the communication, seek feedback, ask questions Recognize that some persons may not be comfortable discussing certain issues. Try to empathize. Avoid being judgmental. Respect differences and accept the person as an individual. Observe verbal and non verbal behaviors Pay attention to personal space Be aware of different uses of eye contact. Indirect eye contact is the norm in many cultures, especially in male-female communications If the person is non-English speaking, try to learn the language and/or use an interpreter Strategies to Overcome Home-School Communication Challenges Challenges 1. Language differences 2. 3. 4. Time limitations of teachers & parents Perceptions of teachers & parents Teacher preparation & lack of knowledge Strategies 1A Use of interpreters 1B Correspond in the language of families 2A Establish a schedule 2B Establish mutually agreed upon times & venues 3A “Seek first to understand” 4A Pre-service training 4B Professional development Case Study Activity Tim Kelly: A Teacher Responds to a Family in Need Closing, Evaluation & Next Steps Review of Objectives and Q & A Evaluation of workshop Next Steps Continued professional development opportunities Read chapter 7 in The Teacher’s Guide to Success (Ellen Kronowitz) and pages 92-96 in Enhancing Professional Practice-A Framework for Teaching (Charlotte Danielson)