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Chapter 5 Social Groups and Formal Organizations Groups Within Society • Definition of Group: People who think of themselves as belonging together and who interact with one another. © 2013 Pearson Education, Inc. All rights reserved. Groups Within Society • Aggregate: Individuals who temporarily share the same physical space but do not see themselves as belonging together. • Category: People who have similar characteristics. • Clique: A cluster of people within a larger group who choose to interact with one another. © 2013 Pearson Education, Inc. All rights reserved. Groups Within Society • Primary Groups: A group characterized by intimate, long-term, face-to-face association and cooperation. – The Family – Friends © 2013 Pearson Education, Inc. All rights reserved. Groups Within Society • Secondary Groups: These groups are larger, more anonymous, more formal, and impersonal and are based on some interest or activity. – Larger, More Anonymous – Members Interact Based on Statuses – Fail to Satisfy Need for Intimate Association © 2013 Pearson Education, Inc. All rights reserved. Groups Within Society • In-Groups and Out-Groups – In-Groups: Groups toward which people feel loyalty. – Out-Groups: Groups toward which people feel antagonism. – Loyalty to In-Groups – Antagonism Towards Out-Groups © 2013 Pearson Education, Inc. All rights reserved. Groups Within Society • Reference Groups – Definition: Group whose standards we refer to as we evaluate ourselves. – Evaluating Ourselves – Expose Us to Contradictory Standards © 2013 Pearson Education, Inc. All rights reserved. Groups Within Society • Social Networks – Definition: The social ties radiating outward from the self that link people together • Interaction takes place within social networks that connect us to the larger society. – The Small World Phenomenon • Milgram his study led to the phrase “six degrees of separation”—meaning that, on average, everyone in the United States is separated by just six individuals. © 2013 Pearson Education, Inc. All rights reserved. Groups Within Society FORMULA FOR DETERMINING TOTAL NUMBER OF DYADS N/2 (N – 1) N = Total Number of Individuals Estimate total number when N = 12 12/2 (12 – 1) 6 x (11) 66 possible dyads © 2013 Pearson Education, Inc. All rights reserved. Bureaucracies • Definition: A formal organization with a hierarchy of authority and a clear division of labor; emphasis on impersonality of positions and written rules, communications, and records. • Rationalization of Society: Term coined by Weber to describe the process of how bureaucracies would increasingly dominate our lives. © 2013 Pearson Education, Inc. All rights reserved. Bureaucracies • Five Characteristics of Bureaucracies – Clear Cut Levels – Division of Labor – Written Rules – Written Communication and Records – Impersonality © 2013 Pearson Education, Inc. All rights reserved. Dysfunctions of Bureaucracies • Peter Principle: The members of an organization are promoted for their accomplishments until they reach their level of incompetence; there they cease to be promoted, remaining at the level at which they can no longer do good work. © 2013 Pearson Education, Inc. All rights reserved. Group Dynamics • Group Size Affects Stability and Intimacy – Dyad: Consists of two persons. – Triad: Consists of three persons. – Coalitions: Formed when two group members align themselves against one in a triad. • As Size Increases, So Does Stability • As Size Increases, Intensity and Intimacy Decrease © 2013 Pearson Education, Inc. All rights reserved. Group Dynamics • Effects of Group Size on Attitudes and Behavior • The Larger the Group… – Greater Diffusion of Responsibility – Increase in Formality – Division into Smaller Groups © 2013 Pearson Education, Inc. All rights reserved. Leadership • Leader: Someone who influences the behaviors, opinions, or attitudes of others • Who Becomes a Leader? • Types of Leaders – Instrumental: An individual who tries to keep the group moving toward its goals; also known as a task-oriented leader. – Expressive: An individual who increases harmony and minimizes conflict in a group; also known as a socioemotional leader. © 2013 Pearson Education, Inc. All rights reserved. Leadership • Leadership Styles – Authoritarian: A leader who gives orders. – Democratic: An individual who leads by trying to reach a consensus. – Laissez-Faire: An individual who leads by being highly permissive. • Leadership Styles in Changing Situations © 2013 Pearson Education, Inc. All rights reserved. Group Dynamics • • • • Power of Peer Pressure Asch Experiment Study on Conformity Power of Authority - Milgram Experiment – Administering Shocks; turning up Voltage • Recent Replications Consistent with Earlier © 2013 Pearson Education, Inc. All rights reserved. Asch’s Cards © 2013 Pearson Education, Inc. All rights reserved. Milgram and Obedience Stanley Milgram (1933-1984) • Ground-breaking research conducted at Yale in the 1950s • Participants acted as the teacher; the “learner” was a confederate • “Teacher” administered increasingly intense shocks as instructed by experimenter when learner gave wrong answer • 65% of participants continued to the end of the experiment © 2013 Pearson Education, Inc. All rights reserved. Milgram and Obedience (continued) Milgram’s research scenario maximized obedience: • Participants were volunteers • Participants were alone with experimenter • Experimenter was highly credible authority figure • Setting was highly credible university © 2013 Pearson Education, Inc. All rights reserved. Group Dynamics • Groupthink: A narrowing of thought by a group of people, leading to the perception that there is only one correct answer, in which to even suggest alternatives becomes a sign of disloyalty. © 2013 Pearson Education, Inc. All rights reserved.