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Pricing Products: Pricing Considerations, Approaches, and Strategy ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens “The real issue is value, not price.” -Robert T. Lindgren ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Chapter Objectives • Outline the internal factors affecting pricing decisions, especially marketing objective, marketing-mix strategy, costs, and organizational considerations • Identify and define the external factors affecting pricing decisions, including the effects of the market and demand, competition, and other environmental elements ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Chapter Objectives • Contrast the differences in general pricing approaches, and be able to distinguish among cost-plus, target profit pricing, valuebased pricing, and going rate • Identify the new product pricing strategies of market-skimming pricing and marketpenetration pricing ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing Marketing for Hospitality for Hospitality and Tourism, and Tourism, 4th edition 4th edition Kotler, Kotler,Bowen, Bowen,and andMakens Makens Price • Price is the amount of money charged for a good or service • The only marketing mix element that produces revenue • Changing too much chases away potential customers, charging too little cuts revenue ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Factors to Consider when Setting Prices ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Internal Factors • Marketing Objectives – Survival – Current Profit Maximization – Market-Share Leadership – Brad Equity Growth – Product-Quality Leadership ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Internal Factors • Marketing Mix Strategy • Costs – Fixed vs. Variable Costs • Organizational Considerations ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens External Factors Affecting Pricing Decisions • Market and Demand • Cross Selling and Upselling • Consumer Perceptions of Price and Value ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens External Factors Affecting Pricing Decisions • Analyzing the Price – Demand Relationship • Price Elasticity of Demand • Factors Affecting Price Sensitivity ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Price Elasticity of Demand ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Factors Affecting Price Sensitivity • Unique Value Effect • Substitute Awareness Effect • Business Expenditure Effect ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Cost Based Pricing Product Cost Price Value Customers ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Break-even • • • • • • • BE= Fixed Costs/Contribution (SP-VC) Example - Meal - SP = $20, VC = $8 Fixed costs are $2400 a day BE=$2400/$12 = 200 Need to sell 200 meals @ $20 to break-even VC = 40%, contribution = 60% BE = $2400/.6 = $4000 ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Break-even Analysis or Target Profit Pricing ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Value-based Pricing Customer Value Price Cost Product ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Competition-Based Pricing Product Cost Price Value Customer ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Pricing Strategies • New-Product Pricing Strategies • Existing-Product Pricing Strategies • Psychological Pricing • Promotional Pricing ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens New-Product Pricing Strategies • Prestige Pricing • Market-Skimming Pricing • Market-Penetration Pricing ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Setting Initial Product Prices Market Skimming > Setting a high price for a new product to skim maximum revenues from the target market. > Results in fewer, more profitable sales. > Popular night club charges a high cover charge ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Market Penetration > Setting a low price for a new product in order to attract a large number of guests. > Results in a larger market share. > New Marriott Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Existing-Product Pricing Strategies • Product-Bundle Pricing • Price-Adjustment Strategies – – – – Volume Discounts Discounts Based on Time of Purchase Discriminatory Pricing Yield Management • Non-Use of Yield Management • Last-Minute Pricing ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Product-Bundling Pricing • Transfer surplus reservation price (the maximum price a customer will pay for a product) – Customer A will pay $60 for a Disney pass and and $120 for a hotel room,Customer B will pay $95 for the Disney pass and $80 for the hotel room – A hotel selling a two night package with pass for $350 will get both customer • Price-bundling also reduces price competition – by making it hard to figure price of components – In an airline and hotel package it is difficult to determine the price of the room ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Key Terms • Cost-plus pricing • Cross-selling • Discriminatory pricing • Fixed costs • Going-rate pricing ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens Key Terms • • • • • Price Survival Upselling Value-based pricing Yield management/Revenue management ©2006 Pearson Education, Inc. Upper Saddle River, NJ 07458 Marketing for Hospitality and Tourism, 4th edition Kotler, Bowen, and Makens