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They're the Little Elves That Could By Jonathan Lemmonier Robert Christner Nicole Cecchini Were You Elfed? • 26.4 Million people visited office Max’s holiday web site – that’s alMost 1 in 10 aMericans who were exposed to the coMpany’s viral Marketing strategy – Almost a tenfold increase from the previous year, the first year this marketing strategy was introduced • The website allows visitors to paste friends and relatives faces onto dancing elves. The Elves are Multiplying!!!! • 123 Million elves were created this Holiday Season – Up from 11 million The Previous Year The time people spent on the ElfYourself website if added up would have totaled 2,614 years. “a digital phenoMenon” • The site REappeared ONLINE in October 2007 • By December the site ranked 55th among the most visited websites • santa’s little helpers ended up actually helping to increase awareness of the Office Max Company Building Brand Awareness • Ranking 3rd in the industry, Office Max was looking to differentiate its’ brand with this marketing strategy – “we were looking to build our brand, warM up our iMage. we weren’t looking for sales….we were trying to differentiate ourselves through huMor and huManization.” – Bob Thacker, Sr. V.P. Marketing and Advertising for Office Max viral Marketing let’s your Customers do THE Work • Viral Marketing can be a cheaper solution to a coMpany’s advertising needs – Less then the cost of a T.V. ad, which may run anywhere from $300,000 to $500,000 • “the proof is we’re still talking about it” – Pete Blackshaw, exec. V.P. of Nielsen Online Strategic Services • The effect of Viral Marketing extends beyond the consuMer’s initial exposure – In the case of ElfYourself, the website was passed on among millions of friends and family, carrying with it the Office Max brand name. Keys to Viral Marketing • Make it personal • don’t discount older audiences • Offer fun References leMonnier, John. “they’re the little elves that could,” advertising age, Jan. 21, 2008. <http://adage.com/ digital/article?article_id=123226>.