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FINANCIAL YEAR 2012 PERFORMANCE ANALYSIS CHARTS Excellent profitability growth 11.0 9.98 10.0 9.0 Kshs. Billions 8.0 7.0 6.36 5.77 6.0 5.0 4.0 3.36 3.74 2008 2009 3.0 2.0 1.0 0.0 2010 Profit before Tax 2011 2012 Remarkable growth in customer numbers Customer numbers Sustained growth in customer numbers continues to deepen financial inclusion 3,500 3,200 Number in Thousands 3,000 2,500 2,300 2,000 1,600 1,500 1,000 1,200 695 500 2008 2009 2010 2011 2012 Growing borrowing customer base Number of borrowers, thousands Strong growth in borrowing customer numbers continues to boost asset growth and the bottom line 300 248 250 259 200 150 150 112 125 100 50 0 2008 2009 2010 2011 2012 A well-diversified asset portfolio Loans Distribution In Kes. Billions Sacco Loan, 17.8B, Agribusiness 14% Corporate, 25B, 20% 4.8B, 4% Mortgage , 8.4B, 7% MCU, 3.9B, 3% SME, 6.4B, 5% Personal , Card & other retail, 51.9B, 42% Asset Finance, 5.8B, 5% Consistent improvement in asset quality Loan book quality: NPL/Gross loans 14 12% 12 10 % 7% 8 5% 6 4% 4 3.8% 2 0 2008 2009 2010 2011 2012 Robust technology and service delivery channels Branch and ATM network • Strong focus on our county banking strategy 600 492 500 426 • Continued focus on developing innovative ways to optimise operational efficiency while providing unrivalled service 377 400 ATMs 300 260 Branches 182 200 100 51 79 85 92 2009 2010 2011 114 0 2008 2012 • Stable growth in shareholder equity • Ability to double our deposit base within the set statutory requirements • Ability to lend up to Kshs 7.5B to a single customer • Capital retention strategy to grow business Kshs Billions Strong capital base Strong return on investment • Progressive dividend payout as our earnings grow • Critical focus of deepening shareholder value Prudent deployment of earning assets Funding distribution Renewed focus on subordinated debt to improve interest margins and reduce mismatch between asset and liability mix 29.8B, 15% 3.1B, 4.6B, 2% 2% Borrowed funds Deposits Shareholders funs Other Liabilities 163.3B, 81% KES Billions Solid growth in key indicators Above-market and rising returns to investors Attractive return on assets Sound capital strength Strong capital base, well above the statutory minimums of 8%, 8% & 12%, to fuel the business Prolific growth in operating income • Focus on non-funded income remains crucial to drive earnings Kshs Millions • Growth in funded business remains a key anchor of future returns Consistently improving efficiency • Steady decline in CIR is expected to continue • Outliers due to heavy investment in branch network and infrastructure • Creation of a dedicated Cost & Performance Management Unit to drive this agenda